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- Faculty Publications (89)
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- All HBS Web (643)
- Faculty Publications (89)
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
significantly as more consumers than ever started shopping online. As vaccines fuel hope about life after COVID-19, retailers are trying to learn more about the pandemic shopper. Are they different from the existing online users? Do they View Details
- 04 Sep 2019
- News
Clicks and Mortar
the frames you have seen. They present this as a service but it’s also very valuable data, because they can link offline and online, and they know that you were in the store on a particular day and what frames you saw, and they can follow up with an email saying, “Do... View Details
- 03 Jun 2022
- Blog Post
HiHome Sweet HiHome
Massachusetts, while Parker had recently gone through the process of buying a new home. “Tony really understood me,” said Parker, who graduates from the MS/MBA program this week. “He was able to articulate... View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
data, because they can link offline and online, and they know that you were in the store on a particular day and what frames you saw, and they can follow up with an email saying, “Do you want to buy this now?” Avery: We tend to default to... View Details
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
buying a home or car. The first Harvard faculty member to hold tenured appointments at both Harvard Business School and Harvard Law School, Subramanian is the faculty chair for the new HBS Executive Education course Managing Negotiators... View Details
Keywords: by Julia Hanna
- 21 May 2024
- Blog Post
IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai
Dalmia Polypro setting a price for raw untreated plastic, and buyers like Hindustan Unilever committed to buying the processed recycled plastic, individual wage workers are supplying their inputs.... View Details
- 01 Mar 2009
- News
An Excerpt from The Innovator’s Prescription: A Disruptive Solution for Health Care
“The current health-care system generally is modular. Specialized companies operate hospitals, process paperwork, negotiate blanket service contracts, and manage outpatient and retail clinics. Most doctors’ offices are set up as... View Details
Keywords: Health, Social Assistance
- 22 Feb 2022
- News
Picture This
importance of capturing these moments: As CEO of Shutterfly, she leads a 23-year-old company that got its start making photo prints of life’s memorable moments. But it also pioneered the process of turning digital images into physical... View Details
- 15 Dec 2024
- News
Kelp Is on the Way
experiment with seaweed and asked kelp farmers if he could buy some. “They said, ‘Sure, but what are you going to do with it?’ ” Perkins recalls. “Then I realized there was no infrastructure to store it or View Details
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
customers willingly pay higher prices. The relevant readers are general managers responsible for a P&L, marketing and sales managers responsible for making product and selling decisions (including pricing), and people in operations who affect the value-delivery... View Details
- 01 Sep 2006
- News
Notebook
Name: Sasha Novakovich (MBA ’99), President & CEO Company: GetConnected, Inc. (founded 1999) Size: $20M annual revenue, 100 employees Location: Boston, MA Web: www.getconnected.com Elevator pitch: GetConnected processes voice, data, and... View Details
Richard M. Schulze
Schulze transformed his small Sound of Music electronic store into an electronics retailing giant – Best Buy. Schulze introduced mass-merchandising techniques to the electronics marketplace and helped to transform the shopping process... View Details
Keywords: Retail
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
link improvements in their daily processes to achievement of high-level strategic objectives. The Balanced Scorecard framework describes strategy with strategic objectives, measures, targets, and initiatives. (See Figure 2-1.) Strategic... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
down to being an approachable leader." But "once a decision is made ... public criticism of that particular decision should be actively discouraged ... ." As Ina Ferber put it, "… it is important to avoid groupthink during a decision-making... View Details
Keywords: by James Heskett
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
could still purchase an entire album. But consumers found more value in cherry-picking favorite tunes for much less money. Fans of Strawberry Alarm Clock, for instance, could buy the 1960s hit Incense and Peppermint while easily avoiding... View Details
- Web
Evaluating a Sponsorship Offer? | MBA
first year and decide to decline in your second year, you will not qualify for need-based scholarship funds. Repayment options often change dramatically if you choose not to return to your sponsor after graduation. You cannot use student loans to refinance or View Details
- 01 Jun 2000
- News
Networked Computers behind IT Payoff
information and the people who use it," he observes. McAfee's research shows that employees generally embrace networked systems, perhaps, he says, because their databases and business processes "interconnect people within the company who... View Details
- 21 Jun 2017
- Blog Post
Agricultural Investing: Where Boots Meet Suits
investment standpoint, the cost of emissions and resource scarcity, particularly water, is largely yet to been priced in, and I believe there are plenty of strong buying opportunities in many markets. Real assets, such as farmland, can... View Details
Keywords: Manufacturing
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details
- 13 Feb 2006
- Research & Ideas
Turning High Potential into Real Reward
compelled to buy." They have a keen idea at the very beginning of the venture who their ideal customer is and what the ideal product is that they need to deliver. Then, they work back from that point in the future to the present, picking the customers who will... View Details