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  • 2009
  • Blog

Harvard Business Online—Marketing Know:How: How (Not) to Complain

By: John A. Quelch
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Quelch, John A. "How (Not) to Complain." Harvard Business Online—Marketing Know:How (blog). September 17, 2009. https://hbr.org/2009/09/how-not-to-complain.
  • Article

Business and Poverty: Opening Markets to the Poor

By: Djordjija B. Petkoski, V. Kasturi Rangan and William S. Laufer
Keywords: Poverty; Markets; Business Ventures
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Petkoski, Djordjija B., V. Kasturi Rangan, and William S. Laufer. "Business and Poverty: Opening Markets to the Poor." Development Outreach 10, no. 2 (June 2008).
  • November 1996
  • Background Note

Some Thoughts on Business Plans

By: William A. Sahlman
A framework for assessing new business opportunities and the business plans used to describe them is developed. Useful for aspiring entrepreneurs in MBA programs. View Details
Keywords: Business Plan; Entrepreneurship; Framework; Opportunities
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Sahlman, William A. "Some Thoughts on Business Plans." Harvard Business School Background Note 897-101, November 1996.
  • Research Summary

Valuation of Business Reorganizations

Business reorganization transactions, such as mergers, acquisitions and spin-offs, are often initiated based on the premise of value creation for shareholders. However, is this premise true, especially in the recent data? Due to the growing share of intangibles... View Details
  • February 2023 (Revised February 2024)
  • Case

Doing Business in Helsinki, Finland

By: Martin A. Sinozich, Lena Duchene, Tonia Labruyere and Daniela Beyersdorfer
This case examines the challenges and opportunities of doing business in Finland. It highlights Finland's economic transformation in the decades leading up to 2024 in the context of its history, culture, and politics. The case gives an overview of some of the main... View Details
Keywords: Business History; Business and Government Relations; Corporate Strategy; Research and Development; Foreign Direct Investment; Crisis Management; Culture; Environmental Sustainability; International Relations; Food and Beverage Industry; Finland; Europe
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Sinozich, Martin A., Lena Duchene, Tonia Labruyere, and Daniela Beyersdorfer. "Doing Business in Helsinki, Finland." Harvard Business School Case 323-079, February 2023. (Revised February 2024.)
  • October 2017 (Revised September 2018)
  • Supplement

Jumia Nigeria: from Retail to Marketplace (B)

By: Ramon Casadesus-Masanell and Namrata Arora
This follow up case study explores the ramifications of Jumia's decision to move from a retail-led to a markplace business model for its e-commerce platform. The case visits the company's successes as well as its many failures when adopting this vendor-led strategy. ... View Details
Keywords: Retail; Marketplace; Inventory; Funding; Business Ecosystems; Business Ecosystem; Competition; Business Model; Globalization; Emerging Markets; Expansion; Logistics; Retail Industry; India; Nigeria; Africa
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Casadesus-Masanell, Ramon, and Namrata Arora. "Jumia Nigeria: from Retail to Marketplace (B)." Harvard Business School Supplement 718-432, October 2017. (Revised September 2018.)
  • February 2024 (Revised May 2025)
  • Case

Doing Business in Medellín, Colombia

By: Nori Gerardo Lietz, Leonard A. Schlesinger and Karina Souza
This case examines the challenges and opportunities of doing business in Colombia. It highlights Colombia's economic transformation in the decades leading up to 2024 in the context of its history, culture, and politics. The case gives an overview of some of the main... View Details
Keywords: History; Economics; Crime and Corruption; Business and Government Relations; Food and Beverage Industry; Colombia; Medellín; South America
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Lietz, Nori Gerardo, Leonard A. Schlesinger, and Karina Souza. "Doing Business in Medellín, Colombia." Harvard Business School Case 224-079, February 2024. (Revised May 2025.)
  • October 23, 2013
  • Article

Banyan Family Business Advisors On The Keys to Long-Term Resilience

By: Josh Baron and Rob Lachenauer
Family businesses have been found to excel in resilience during economic downturns compared to publicly-traded ones. This is attributed to their focus on resilience over performance. Key qualities of resilient family firms include managing low debt, practicing... View Details
Keywords: Performance Consistency; Economic Slowdown and Stagnation; Family Ownership; Family Business; Values and Beliefs; Business Strategy
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Baron, Josh, and Rob Lachenauer. "Banyan Family Business Advisors On The Keys to Long-Term Resilience." Family Wealth Report (October 23, 2013).
  • 2003
  • Book

Business History Around the World

By: Franco Amatori and Geoffrey Jones
This book offers the first in-depth international survey of current research and debates in business history. It provides wide-ranging surveys of the literature in the United States, Europe, Latin America, Japan and the Chinese-speaking world, and examines... View Details
Keywords: Family Business; Debates; Business History; Body of Literature; Surveys; Business and Government Relations; Research; China; Japan; Europe; Latin America; United States
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Amatori, Franco, and Geoffrey Jones, eds. Business History Around the World. Cambridge: Cambridge University Press, 2003.
  • 03 Jun 2015
  • Working Paper Summaries

Business Models--Nature and Benefits

Keywords: by Ramon Casadesus-Masanell & John Heilbron
  • 2015
  • Chapter

Innovation and Business Growth

By: William R. Kerr
Innovation and the pursuit of new business opportunities are essential for growth at the firm level; moreover, they provide the foundation for an economy to achieve new levels of technological prowess, productivity, and ultimately prosperity. This chapter describes... View Details
Keywords: Entrepreneurship; Economic Growth; Innovation and Invention
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Kerr, William R. "Innovation and Business Growth." In Designing the Future: Economic, Societal and Political Dimensions of Innovation, edited by Austrian Council for Research and Training Development, 137–156. Vienna, Austria: Echomedia Buchverlag, 2015.
  • March 2008
  • Case

Novartis AG: Science-Based Business

By: H. Kent Bowen and Courtney Purrington
Novartis is a science-based drug company, which has important implications for its business strategy. It is one of the largest pharmaceutical companies in the world with over $38B in sales in 2007. Pharmaceuticals account for slightly over $24B of that total. In 2007,... View Details
Keywords: Innovation and Invention; Resource Allocation; Product Development; Partners and Partnerships; Research and Development; Science-Based Business; Pharmaceutical Industry
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Bowen, H. Kent, and Courtney Purrington. "Novartis AG: Science-Based Business." Harvard Business School Case 608-136, March 2008.
  • 05 Jul 2006
  • Working Paper Summaries

Bringing History into International Business

Keywords: by Geoffrey G. Jones & Tarun Khanna; Financial Services
  • September 1999
  • Case

Chemdex.com Business Plan

By: Lynda M. Applegate
Keywords: Business Plan; Chemical Industry
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Applegate, Lynda M. "Chemdex.com Business Plan." Harvard Business School Case 800-139, September 1999.
  • 16 Jun 1998 - 19 Jun 1998
  • Conference Presentation

Families in Business

By: J. A. Davis
Keywords: Family Business
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Davis, J. A. "Families in Business." In Harvard Business School 1998 Global Alumni Conference. Paper presented at the Harvard Business School Global Alumni Conference, Chicago, IL, June 16–19, 1998.
  • October 2003 (Revised March 2008)
  • Case

Salick Cardiovascular Centers: Business Plan

By: Regina E. Herzlinger, Kaushik Sen, Alex Tkachenko and Carolyn Wolff
A seasoned health services entrepreneur develops a business plan for a cardiovascular-focused factory. Will it work? View Details
Keywords: Factories, Labs, and Plants; Business Plan; Business Startups; Entrepreneurship; Medical Specialties; Health Industry
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Herzlinger, Regina E., Kaushik Sen, Alex Tkachenko, and Carolyn Wolff. "Salick Cardiovascular Centers: Business Plan." Harvard Business School Case 304-007, October 2003. (Revised March 2008.)
  • October 1997 (Revised September 2007)
  • Background Note

Business Family Dynamics

By: John A. Davis
Reprinted from John Davis. View Details
Keywords: Family Business; Entrepreneurship
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Davis, John A. "Business Family Dynamics." Harvard Business School Background Note 898-058, October 1997. (Revised September 2007.)
  • March 2018
  • Article

Global Business over Time

By: Geoffrey Jones
This article explores how business enterprises have been powerful actors in the spread of global capitalism between 1840 and the present day. It also shows how global firms, emerging out of industrialized Western economies, created and co-created markets and ecosystems... View Details
Keywords: Global; Multinational; Business History; Globalization; Globalized Firms and Management; Globalized Markets and Industries; Economic Systems
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Jones, Geoffrey. "Global Business over Time." Keiei ronshū [Meiji Business Review] 65, no. 1 (March 2018): 1–26.
  • November 1996 (Revised June 1997)
  • Case

Harvard Business School Publishing

By: David A. Garvin and Artemis March
Linda Doyle, president and CEO of Harvard Business School Publishing Corp., has succeeded in turning around the organization after several difficult years. She has launched several strategic and organizational initiatives, and has instilled a new philosophy and vision.... View Details
Keywords: Change Management; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Organizational Structure; Strategic Planning; Problems and Challenges
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Garvin, David A., and Artemis March. "Harvard Business School Publishing." Harvard Business School Case 397-028, November 1996. (Revised June 1997.)
  • 12 Feb 2001
  • Research & Ideas

John Irving’s Lessons for Business

solitary pursuit of writing, not jockeying for advancement in a business organization. Even so, according to HBS professor Teresa Amabile, a good look at Irving's life to date... View Details
Keywords: by Mallory Stark & Martha Lagace
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