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Show Results For

  • All HBS Web  (1,520)
    • People  (4)
    • News  (492)
    • Research  (856)
    • Multimedia  (2)
  • Faculty Publications  (61)
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  • 05 May 2022
  • HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

who possess not only the hard skills to do technical work, but soft skills, such as communicating and managing, the note asserts. On the flip side, employees who are over-educated for their work tend to leave their positions quickly, creating churn for companies that... View Details
Keywords: by Jay Fitzgerald
  • 13 Jul 2010
  • First Look

First Look: July 13

Publication:Harvard Business Review 88, nos. 7-8 (July-August 2010) An abstract is unavailable at this time. Read the Article: http://hbr.org/2010/07/column-powerlessness-corrupts/ar/1 Are You Ignoring Trends That Could Shake Up Your... View Details
Keywords: Martha Lagace
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

Accepting this position would be a move back into mainstream media but also a career shift from line positions to a corporate staff role. The case profiles Fili-Krushel's media experiences, and her use of interpersonal influence and negotiation, leading View Details
Keywords: Martha Lagace
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

organization that not only solved crimes but also prevented attacks. “He thought he was signing up to run a law enforcement agency. He ended up with a job he didn’t sign up... View Details
Keywords: by Carmen Nobel
  • 22 Mar 2024
  • Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

value, in part because their study didn’t include operating systems, the part of a computer system that controls all the other programs. “When we first came up with numbers in the trillions, we thought, ‘Nobody's going to believe this,’”... View Details
Keywords: by Rachel Layne; Computer; Information Technology; Technology
  • 12 Apr 2022
  • Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

tell us what desirability is. If you’re more desirable, the theory is, you should be getting more attention via these messages,” McFowland says. Extremely attractive users might receive 100 messages, whereas middling users might land 50,... View Details
Keywords: by Kara Baskin
  • 04 Jun 2013
  • First Look

First Look: June 4

looking across products allows one to pick up on things that get lost in discussing a single product. Note that this case often gets used with HBS No. 505-075, "Note on Innovation Diffusion: Rogers' Five Factors," which can be... View Details
Keywords: Sean Silverthorne
  • 28 Feb 2018
  • Sharpening Your Skills

Master the Team Meeting

meeting because...” What would they say? Agenda I believe that if a meeting is important enough to have, it should have a time-boxed agenda and always be followed up with notes and action items (AIs). As the team leader, you should... View Details
Keywords: by Julia Austin
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

A: Jim Heskett: One can only speculate on the sources of low job satisfaction. It could be a product of unmet expectations, possibly due to inadequate attention by firms to hiring, training, and subsequent management. Those entering the... View Details
Keywords: by Sean Silverthorne
  • 29 Jul 2002
  • Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

study; we asked participants to fill it out and send it back by the end of the day. Each team did this through their entire project (or project phase) that we were studying (anywhere from five weeks up to nine months). Of course, the... View Details
Keywords: by Sean Silverthorne; Education; Fine Arts
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

"reserve requirement" to back up supply commitments. Enron had a major advantage over competitors as a middleman between producers and consumers because it operated one of the nation's largest natural gas pipeline networks.... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

percent or less for bad service. That was the expectation up until COVID.” However, “post-COVID,” as businesses came back from pandemic-induced lockdowns, consumer behavior shifted. “Consumers started to realize the value of waitstaff... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

Female representation in movies has been consistently low, with women making up only 4.5 percent of directors and 14.4 percent of writers for top-grossing films. Worse, many women have endured sexual harassment and abuse. In October 2017,... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

Eddisonphotos SUMMING UP In What Ways Will the Pandemic Stimulate Research in Leadership? Preparation for Black Swan events, to the extent that it is even possible, has to be balanced against the demands for short-term results. It may be... View Details
Keywords: by James Heskett
  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

strategy. Without such a strategy, companies will have a hard time weighing the trade-offs of various practices-such as crowdsourcing and customer co-creation-and so may end up with a grab bag of approaches. They will have trouble... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

general they don't work, and in fact can cause unethical behavior. What's the problem? A: I would say that we see current programs as limited, due to the limited attention given to bounded ethicality—or the ways in which good people do... View Details
Keywords: by Sean Silverthorne
  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

T.J. Dermot Dunphy Professor of Business Administration. “We found that price-matching is not just a necessary evil; it can be a competitive tool and boost a company’s bottom line,” Ofek says. Ofek’s research Match Your Own Price?... View Details
Keywords: by Dina Gerdeman; Retail
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

down. And the results from our employee-satisfaction survey were high. In all the areas we could control, we moved the needle in the right direction. We actually had a pretty good quarter. Keep up the good work. The audience was stunned.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

“Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a great deal. At a time of rancorous divisions in American... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

react to each politician's promises: If elected, I will do everything possible to ensure that all Americans will be treated by the doctor of their choice and receive as much medical attention as they require. If elected, I will do... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
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