• 14 Jul 2014
• Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

of their biggest insights was how difficult it was to reach up across their bodies to reach the seatbelt," says Norton. "Until you are actually in the car in that situation, it would never occur to you." By donning the suits, designers... View Details

Keywords: by Michael Blanding

• 12 Nov 2012
• Research & Ideas

Pay Workers More So They Steal Less

at Urbana-Champaign. “Our study suggests that an increase in wages will decrease theft, but won't fully pay off” With this research, Sandino and Chen contribute to a growing body of knowledge about how wages affect employee behavior and... View Details

Keywords: by Kim Girard; Retail

• 21 Feb 2005
• Op-Ed

Is Business Management a Profession?

particular law and medicine. Our criteria for calling an occupation a bona fide profession are as follows: a common body of knowledge resting on a well-developed, widely accepted theoretical base; a system for certifying that individuals... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

• 02 Oct 2017
• What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

the confines of the original question, involving us in a debate about central banking systems. Supporters of the notion of digital currencies included Hamad Sheikh, who pointed out that “Digital currency is here to stay, simply because it does not require middle men or... View Details

Keywords: by James L. Heskett; Financial Services

• 20 Oct 2010
• Op-Ed

Export Competitiveness: Reversing the Logic

exports provide positive externalities and thus should be encouraged by government, the policy question is how to do so most effectively. One large body of thinking is devoted to identifying general barriers to exports that reduce trade... View Details

Keywords: by Christian Ketels

• 23 Oct 2013
• Research & Ideas

Overcoming Nervous Nelly

Again inducing participants by playing scary music or video clips, she found that anxious individuals were much more likely to seek out advice from others when they were asked to estimate the body weights of random people in photographs.... View Details

Keywords: by Michael Blanding

• 04 Aug 2011
• What Do You Think?

How Dangerous Is Common Sense to Managers?

the mind and body work is thought provoking. For example, in Everything is Obvious, Once You Know the Answer: How Common Sense Fails Us, sociologist Duncan Watts' thesis is that, in predicting outcomes and acting accordingly, we give far... View Details

Keywords: by James Heskett

• 02 Oct 2006
• Research & Ideas

Negotiating in Three Dimensions

terms. Assuming that they face an interpersonal or tactical barrier, suppliers often seek training on the principles of persuasion, joint brainstorming, how to make advantageous initial offers, body language, and so on. Yet apparent... View Details

Keywords: by Martha Lagace

• 07 Nov 2012
• HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

her course "Strategic Marketing in Creative Industries," with Ferguson in the classroom. HBS Working Knowledge recently interviewed Elberse about the case, which is now publicly available. The Ferguson case is part of Elberse's growing View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

• 30 Nov 2016
• What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

in introducing a fabric into the Company’s athletic garments that, when stretched, became transparent. He went on to explain on Bloomberg TV that “Some women’s bodies don’t work for the pants.” Employee behaviors began reflecting this... View Details

Keywords: by James Heskett

• 10 Nov 2003
• Research & Ideas

Globalization: The Strategy of Differences

approaches, despite the very real tensions between them. Reconciling Difference And Similarity One would think companies that try to exploit differences would not find it easy to exploit similarities as well. And indeed, a large body of... View Details

Keywords: by Pankaj Ghemawat

• 18 Sep 2017
• Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

Gupta. Brands should instead look to create a conversation with a broader message that connects with consumers. For instance, Dove’s Real Beauty campaign  wasn’t focused merely on the benefits of a bar of soap, but tapped into the deeper themes of View Details

Keywords: by Dina Gerdeman; Advertising; Technology

• 03 Jan 2011
• Research & Ideas

Most Popular Articles of 2010

2011. Enjoy, and have a great new year! TOP 10 MOST POPULAR ARTICLES OF 2010 Power Posing: Fake It Until You Make It Nervous about an upcoming presentation or job interview? Holding one's body in "high-power" poses for short time periods... View Details

Keywords: by Staff

• 15 Jun 2007
• Research & Ideas

Remembering Alfred Chandler

And what a body of scholarship it was! Al did not invent the subdiscipline of business history so much as he established it as a rigorous and thriving enterprise. He was not the flashy George McClellan of the Union Army, meticulously... View Details

Keywords: by Sean Silverthorne

• 11 May 2009
• Research & Ideas

The IT Leader’s Hero Quest

our Customer Service address," continued Ruben, "about three per second, each with no text in the body of the message and a one word subject line that says, 'Gotcha.'" "Gotcha?" "Yes. It's like 'Gotcha,... View Details

Keywords: by Martha Lagace