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      AttitudesRemove Attitudes →

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      • 1994
      • Chapter

      Biases and Rationality in the Mediation Process

      By: K. Gibson, L. L. Thompson and M. H. Bazerman
      Keywords: Negotiation Process; Negotiation Style; Prejudice and Bias; Attitudes
      Citation
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      Gibson, K., L. L. Thompson, and M. H. Bazerman. "Biases and Rationality in the Mediation Process." In Applications of Heuristics and Biases to Social Issues. Vol. 3, edited by L. Heath, F. Bryant, J. Edwards, E. Henderson, J. Myers, E. Posavac, Y. Suarez-Balcazar, and R. S. Tindale. Social Psychological Applications to Social Issues. New York: Plenum Press, 1994.
      • March 1993
      • Supplement

      Eastwind Trading Company (B)

      By: Howard H. Stevenson
      Describes the aftermath of the (A) case. Describes the actions taken and the possible consequences for the company and its principals. Also describes the principals' attitudes at this point. A rewritten version of an earlier case. View Details
      Keywords: Business Startups; Finance; Management; Opportunities
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      Stevenson, Howard H. "Eastwind Trading Company (B)." Harvard Business School Supplement 393-120, March 1993.
      • 1993
      • Chapter

      Fairness, Social Comparison, and Irrationality

      By: M. H. Bazerman
      Keywords: Fairness; Attitudes; Perception; Status and Position
      Citation
      Related
      Bazerman, M. H. "Fairness, Social Comparison, and Irrationality." In Social Psychology in Organizations: Advances in Theory and Research, edited by J. K. Murnighan. Prentice Hall, 1993.
      • February 1992 (Revised September 2003)
      • Supplement

      Beech-Nut Nutrition Corporation (A-2)

      By: Lynn S. Paine, Bronwyn Halliday and Michael Santoro
      Beech-Nut's CEO must decide what to do. Asks students to consider how much evidence of impurity should be enough to trigger management's acknowledgment of a problem. What are the cognitive and attitudinal factors and pressures that lead people to persist in beliefs... View Details
      Keywords: Safety; Risk Management; Attitudes; Nutrition; Cognition and Thinking; Food and Beverage Industry
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      Paine, Lynn S., Bronwyn Halliday, and Michael Santoro. "Beech-Nut Nutrition Corporation (A-2)." Harvard Business School Supplement 392-085, February 1992. (Revised September 2003.)
      • 1991
      • Chapter

      Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges

      By: R. M. Kanter
      Keywords: Technology Adoption; Organizational Change and Adaptation; Organizational Design; Attitudes
      Citation
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      Kanter, R. M. "Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges." In Designing for Technological Change, edited by B. Guile, E. Laumann, and G. Nadler. Washington, D.C.: National Academies Press, 1991.
      • spring 1991
      • Article

      Breaking the Cycle of Failure in Services

      By: Leonard A. Schlesinger and James Heskett
      Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
      Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
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      Schlesinger, Leonard A., and James Heskett. "Breaking the Cycle of Failure in Services." MIT Sloan Management Review 32, no. 3 (spring 1991): 17–28.
      • 1991
      • Chapter

      Reactions to Political Advertising Depend on the Nature of the Voter-Candidate Bond

      By: J. A. Deighton, L. F. Alwitt and J. Grimm
      Keywords: Advertising Campaigns; Political Elections; Relationships; Attitudes; Advertising Industry
      Citation
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      Deighton, J. A., L. F. Alwitt, and J. Grimm. "Reactions to Political Advertising Depend on the Nature of the Voter-Candidate Bond." In Television and Political Advertising. Vol. 1, edited by F. Biocca. Hillsdale, NJ: Lawrence Erlbaum Associates, 1991.
      • 1991
      • Chapter

      Our Paralyzing Individualism

      By: George C. Lodge
      Keywords: Personal Characteristics; Attitudes; Civil Society or Community; Social Issues
      Citation
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      Lodge, George C. "Our Paralyzing Individualism." In Powernomics: Economics and Strategy after the Cold War, edited by Clyde V. Prestowitz Jr., 192–195. Washington, D.C.: Economic Strategy Institute, 1991.
      • 1990
      • Chapter

      Executives' Attitudes toward Advertising Regulation: A Survey

      By: B. B. Reece and S. A. Greyser
      Keywords: Management Teams; Advertising; Governing Rules, Regulations, and Reforms; Government and Politics; Attitudes; Business and Government Relations; Advertising Industry
      Citation
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      Reece, B. B., and S. A. Greyser. "Executives' Attitudes toward Advertising Regulation: A Survey." In Marketing and Advertising Regulation: The Federal Trade Commission in the 1990s, edited by P. Murphy and W. L. Wilkie. Notre Dame: University of Notre Dame, 1990.
      • 1989
      • Chapter

      Attitudes Toward Women and the Experience of Leadership

      By: R. J. Ely
      Keywords: Leadership; Attitudes; Gender; Experience and Expertise
      Citation
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      Ely, R. J. "Attitudes Toward Women and the Experience of Leadership." In Women's Careers: Pathways and Pitfalls, edited by L. Larwood and S. Rose. New York: Praeger, 1989.
      • 1 Jan 1986
      • Conference Presentation

      Attitudes Toward Women in Groups with Male and Female Leaders

      By: R. Ely
      Keywords: Gender; Leadership; Groups and Teams; Values and Beliefs; Attitudes
      Citation
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      Ely, R. "Attitudes Toward Women in Groups with Male and Female Leaders." Paper presented at the Annual Convention of the American Psychological Association, Washington, DC, January 01, 1986.
      • 1983
      • Chapter

      Utilitarianism and the Goodness of Persons

      By: L. S. Paine
      Keywords: Ethics; Attitudes; Welfare
      Citation
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      Paine, L. S. "Utilitarianism and the Goodness of Persons." In Foundations of Ethics. Vol. 4, edited by Leroy Rouner. Notre Dame: University of Notre Dame Press, 1983.
      • March 1983
      • Article

      Brilliant but Cruel: Perceptions of Negative Evaluators

      By: T. M. Amabile
      Using edited excerpts from actual negative and positive book reviews, this research examined the hypothesis that negative evaluators of intellectual products will be perceived as more intelligent than positive evaluators. The results strongly supported the hypothesis.... View Details
      Keywords: Social Psychology; Situation or Environment; Performance Evaluation; Perception; Status and Position; Attitudes; Prejudice and Bias; Power and Influence
      Citation
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      Amabile, T. M. "Brilliant but Cruel: Perceptions of Negative Evaluators." Journal of Experimental Social Psychology 19 (March 1983): 146–156. (Reprinted in: E. Aronson (Ed.) (1984), Readings about the social animal (3rd. ed.). San Francisco: Freeman.)
      • 1983
      • Report

      Profiling the Mexican-American Consumer: An Empirical Study of Attitudes Towards Business and Government and Hispanic Consumption Patterns

      By: Rohit Deshpandé and Wayne D. Hoyer
      Citation
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      Deshpandé, Rohit, and Wayne D. Hoyer. "Profiling the Mexican-American Consumer: An Empirical Study of Attitudes Towards Business and Government and Hispanic Consumption Patterns." Report, University of Texas at Austin, 1983.
      • January 1982
      • Article

      A Negativity Bias in Interpersonal Evaluation

      By: T. M. Amabile and A. H. Glazebrook
      Two studies were conducted to demonstrate a bias toward negativity in evaluations of persons or their work in particular social circumstances. In Study 1, subjects evaluated materials written by peers. Those working under conditions that placed them in low status... View Details
      Keywords: Social Psychology; Status and Position; Prejudice and Bias; Performance Evaluation; Situation or Environment; Perception; Attitudes
      Citation
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      Amabile, T. M., and A. H. Glazebrook. "A Negativity Bias in Interpersonal Evaluation." Journal of Experimental Social Psychology 18 (January 1982): 1–22.
      • March 1981 (Revised February 1993)
      • Case

      Hank Kolb, Director, Quality Assurance

      By: Frank S. Leonard and W. Earl Sasser
      Designed to introduce the systemic nature of product quality and the complexity of quality problems. Uses a new director, quality assurance, and the discovery of a quality problem. The new director has to decide if it is a real problem, what to do about it, and how to... View Details
      Keywords: Leadership; Product; Organizational Culture; Problems and Challenges; Quality; Attitudes; Complexity
      Citation
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      Leonard, Frank S., and W. Earl Sasser. "Hank Kolb, Director, Quality Assurance." Harvard Business School Case 681-083, March 1981. (Revised February 1993.)
      • 1980
      • Chapter

      Notes on the Meaning of Commitment to Organizations

      By: Rosabeth M. Kanter
      Keywords: Organizations; Emotions; Attitudes
      Citation
      Related
      Kanter, Rosabeth M. "Notes on the Meaning of Commitment to Organizations." In Goodmeasure Publications. Cambridge, MA: Goodmeasure, Inc., 1980.
      • 1979
      • Chapter

      Consumer Attitudes Towards Affirmative Disclosures of Nutrition Information in Breakfast Cereal Advertising

      By: J. Quelch
      Citation
      Related
      Quelch, J. "Consumer Attitudes Towards Affirmative Disclosures of Nutrition Information in Breakfast Cereal Advertising." In Developments in Canadian Marketing. Vol. 1, edited by R. Tamilia, 93–103. Saskatoon, Saskatchewan: Administrative Sciences Association of Canada, 1979.
      • 1 Sep 1979
      • Conference Presentation

      Rape and Physical Attractiveness: Judgements Concerning the Likelihood of Victimization

      By: W. DeJong, Teresa M. Amabile and M. L. Stubbs
      Keywords: Crime and Corruption; Attitudes; Safety; Personal Characteristics
      Citation
      Related
      DeJong, W., Teresa M. Amabile, and M. L. Stubbs. "Rape and Physical Attractiveness: Judgements Concerning the Likelihood of Victimization." Paper presented at the Annual Convention of the American Psychological Association, New York, September 01, 1979.
      • December 1978 (Revised March 1992)
      • Case

      Archdiocese of New York

      By: Stephen A. Greyser and John A. Quelch
      A print media campaign to improve attitudes toward the Catholic priesthood and to indirectly increase vocations is evaluated through a comparison of pretest and post-test data. View Details
      Keywords: Advertising Campaigns; Measurement and Metrics; Media; Public Opinion; Valuation; Media and Broadcasting Industry; New York (state, US)
      Citation
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      Greyser, Stephen A., and John A. Quelch. "Archdiocese of New York." Harvard Business School Case 579-123, December 1978. (Revised March 1992.)
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