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- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
articles that journals don’t like, then you won’t get published in top journals and be an academic for long!” Research that targets a specific business problem runs the risk of appearing too narrow in focus to editors of general-purpose... View Details
- 19 Sep 2005
- Research & Ideas
Rethinking Company Loyalty
both employers and employees to strike a brand-new balance when it comes to loyalty—one that gives organizations the focus and expertise they need to compete and employees the career development opportunities they demand? According to the... View Details
Keywords: by Lauren Keller Johnson
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
root cause. Get ready for the long haul. Never waste a good crisis. You're in the spotlight: follow your True North. Go on offense: focus on winning now. "Leaders must also remember that they are in the spotlight during a... View Details
Keywords: by Martha Lagace
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
fields of sociology, economics, and business administration as well. All 3 books have received enormous attention and will continue to do so. But it should also be remembered that Al made contributions to business history throughout his... View Details
Keywords: by Sean Silverthorne
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
"Ted Levitt changed my life," wrote Barry Koh (HBS PMD 30, 1975). "In our very first class he opened my eyes to how people are motivated to make decisions. Before, I thought as an engineer—the best attributes and the best price sells the product. From... View Details
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
raised questions for us to think about. As Jill Malleck said, "Many (customers) do not want to be artificially attached to a company Organizations would do well to pay more attention to their employees." Mark Bright asked,... View Details
Keywords: by Jim Heskett
- 27 Oct 2008
- Lessons from the Classroom
Achieving Excellence in Nonprofits
actions that are aligned with producing them. Fundamentally, that is the focus of our work in the Social Enterprise Initiative. Board and executive leaders today are confronted by a confusing landscape of conflicting demands, rapidly... View Details
Keywords: by Sean Silverthorne
- 20 Sep 2007
- Research & Ideas
How to be a Customer
Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.99 percent of marketing focuses on how to sell to customers. Very little View Details
Keywords: by John Quelch
- 01 Feb 2017
- What Do You Think?
Is the Next Jobs Crisis Just Ahead?
is whether these efforts overlook a much larger job crisis ahead, one involving the service sector. The focus of attention is on a sector of the American economy that employs 12.3 million people, down from... View Details
- 22 Dec 2003
- Research & Ideas
How to Build a Better Board
that corporate governance activists focus on things that can be seen from the outside. The reality is that what makes boards effective—and this is the point we make in the book over and over again—is the behavior of the directors inside... View Details
Keywords: by Martha Lagace
- 03 Feb 2018
- Op-Ed
How to Heed BlackRock's Call for Corporate Social Responsibility
Larry Fink recently created a shockwave. As cofounder, chairman, and CEO of BlackRock, one of the world’s largest global asset management firms, in an open letter to CEOs he caught the attention of financial markets and beyond by... View Details
Keywords: by Julie Battilana
- 16 Dec 2011
- Research & Ideas
Reintroducing Intellectual Ambition to the Study of Business History
Walter A. Friedman and Geoffrey Jones. For example, on the subject of environmental sustainability, the authors observed: "It is odd that business historians have not devoted more attention to sustainability, given that, arguably,... View Details
Keywords: by Geoffrey Jones & Walter Friedman
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
corporate attention than employee, consumer, and environmental health. In a survey of more than 80 companies attending the Building a Culture of Health conference at Harvard Business School in April 2016, a lower percentage of respondents... View Details
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
do all they can to uplift the performance of others, the focus changes and the behaviours improve. This is a collective responsibility. Leadership is a position you collectively occupy on the excellence ladder, not a person or a role “... View Details
- 21 Nov 2005
- Research & Ideas
The Geography of Corporate Giving
This typology is similar to work on how industry membership influences companies. For example, regarding governmental factors, the city of Detroit created an Enterprise Zone to attract local inner-city corporate spending. Cleveland firms have a well-established View Details
Keywords: by Sean Silverthorne
- 04 Sep 2001
- Research & Ideas
Five Questions for Max Bazerman
wings battle over who gets the biggest piece of the pie, while paying little attention to expanding the pie of social resources for all. Q: If I recall my political science studies, lawyers and career politicians are disproportionately... View Details
Keywords: Re: Max H. Bazerman
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
"We walk through when it makes sense to choose between these 2 extremes and how you make that happen," says Simons. To the west, the focus is on creative tension. "We ask how managers can create tension in the business to... View Details
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
Brian Kenny: What motivated you to write the case? Why were you interested in it? Thales Teixeira: Some of my research is on the economics of attention and online reviews have amassed a vast amount of View Details
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
management attention becomes organizing how we do it. We can focus much more closely on managing the actual care rather than the context in which the care takes place. For most of the 20th century the object... View Details
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
that are thoughtfully resourced and leave a smaller environmental footprint. Investors are paying attention, too, with impact investing hitting $60 billion in 2015. Attention to the negative impacts of work on health is also on the rise.... View Details