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  • All HBS Web  (1,218)
    • People  (2)
    • News  (376)
    • Research  (531)
    • Events  (2)
    • Multimedia  (2)
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  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

competitive by integrating activities and coordinating resources across national borders. At the same time, they also need to be sensitive and responsive to national differences in consumer tastes and government requirements, for example.... View Details
Keywords: by Cynthia Churchwell
  • 15 Nov 2011
  • First Look

First Look: November 15

the compact arrangement of buildings, efficient use of water and power, and deployment of transit that reduces congestion. Investment and urban planning in three Asian cities are profiled as illustrations. Two sample proformas featuring... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2012
  • First Look

First Look: December 18

professional service firm reshaped its activities and beliefs over nearly two decades as it adapted to shifts in the social discourse regarding gender and work. Analyzing archival data from the firm over eighteen years and representations... View Details
Keywords: Carmen Nobel
  • 23 Apr 2018
  • Research & Ideas

Sponsorship Programs Could Actually Widen the Gender Gap

by adding a more transactional nature to the relationship” It’s well documented that women are underrepresented in the executive suite. For instance, women have comprised nearly 50 percent of entry-level public accountants for more than two decades, according to the... View Details
Keywords: by Carmen Nobel
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Alexander Hamilton Clearly, he was a remarkable historical figure. He was born in 1840 in a feudal country that had largely cut itself off from the rest of the world for centuries. By the time he died in 1931, Japan was the only Asian... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • 21 Apr 2015
  • First Look

First Look: April 21

productivity and employment. There are few significant differences between industries with limited and high private equity activity. It is hard to find support for claims that economic activity in industries with private equity backing is... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

integration into stock valuation and positive screening are considered more beneficial. Respondents expect negative screening to be used less in the future, while positive screening and active ownership to be used more. Download working... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

Every year depression affects one in every five employees and costs American businesses $210 billion in medical bills and lost productivity. In fact, for every worker with a depressive disorder, a company loses an average of 32 productive... View Details
Keywords: by Dina Gerdeman; Health
  • 09 Jun 2021
  • Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

leaders grappling with improving racial equity in the workplace, important changes need to go beyond actively recruiting, hiring, and promoting more minority employees—and toward implementing workplace policies that challenge the... View Details
Keywords: by Jay Fitzgerald
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

listening. —David Garvin and Michael Roberto Some questions open up discussion; others narrow it and end deliberations. Contrarian hypothetical questions usually trigger healthy debate. A manager who worked for former American Express CEO... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 16 Oct 2012
  • First Look

First Look: October 16

purchased by an employee. Subanalyses tracked beverage purchases, including calories and price per beverage. Results: Employees self-identified as white (73%); black (10%); Latino (7%); and Asian (10%). Compared to white employees, Latino... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

effectiveness has come the ability to do things truly differently. American Hospital Supply's distribution software and American Airlines' SABRE reservation system are examples of victories in past... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 29 Nov 2017
  • Research & Ideas

How to Succeed in Business (According to a 15th Century Trade Merchant)

education inadequate, ill-organised, arbitrary and useless,” he wrote in the book’s opening pages. “...[I]t pained me that this useful and necessary activity [trade] had fallen into the hands of such undisciplined and uncouth people, who... View Details
Keywords: by Julia Hanna
  • 06 Jun 2005
  • What Do You Think?

Is a “Level Playing Field” a Good Thing?

activity in the United States. As Norris puts it, "the largest vendor financing program ever has stimulated both the Chinese and American economies." Is it wise to "level" this playing... View Details
Keywords: by James Heskett
  • 05 Dec 2016
  • Research & Ideas

How The 2016 Presidential Candidates Misled Us With Truthful Statements

"Paltering" is the active use of truthful statements to influence a target’s beliefs by giving a false or distorted impression. It can pervade all kinds of personal interactions, from romantic relationships to foreign affairs, whenever... View Details
Keywords: by Dina Gerdeman
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

was a marketing executive at American Express. Shelly, thanks for joining me today. Santana: Thanks for having me. Kenny You're listening in on the 100th episode of Cold Call, so we're excited to be here today to share this with you.... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

organizations in Latin America and Spain. For good governance you need some degree of overlap between governance and management.— Ezequiel A. Reficco This research will be published in Harvard's David Rockefeller Center for Latin American... View Details
Keywords: by Manda Salls
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

are processed through the same United States Bankruptcy Court system, and are overseen by the same pool of federal bankruptcy judges, who currently number about 350 only. The bankruptcy process also requires the active participation of... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

who don’t realize there is a cost for Facebook’s “free” service. Miki Saxon recalled that “Tim Cook once said, ‘If it’s free, then you are the product.’ It seems that Americans are just waking up to that fact ” Malcolm Harper commented,... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and profitably serve customers. It varies greatly among industries, but... View Details
Keywords: by Benson Shapiro
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