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Show Results For
- All HBS Web
(677)
- People (2)
- News (259)
- Research (303)
- Events (6)
- Multimedia (23)
- Faculty Publications (169)
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- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
resources—be it the myriad Amazon product reviews, a rich collection of free videos on YouTube, or Google’s open-source algorithms. Thanks to these tech giants, a significant portion of your ecosystem is already established and readily... View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
While legacy companies like Sears are shuttering their doors, a growing number of online-first companies—from Amazon to Rent the Runway—are opening new storefronts and transforming the shopping experience. Senior Lecturer Jill Avery and... View Details
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
service through which Zalora customers could purchase an annual membership to receive free shipping, similar to the Amazon Prime model. "Our research implies that it is very difficult for the average online seller to make a program... View Details
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
Big companies have the power to convince or compel their partners to participate, and to shortcut negotiations by simply dictating terms. Amazon and eBay have both done brilliant work with Web services to open up their IT infrastructures... View Details
Keywords: by Sara Grant
- 23 Jan 2008
- Op-Ed
A House Divided: Investment or Shelter?
their ilk sprung up. For a machinist at an automobile plant, the American dream was to own a 3-bedroom expandable Cape Cod cottage. “Americans who lacked the prescience to pick up shares in Google or Amazon could buy a house.” The anchor... View Details
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
retail, the book offers prescriptive advice to store-based retailers caught in the squeeze. "First off, there is no one size fits all answer," says Alvarez, a senior lecturer. "Your strategy depends on what type of items you sell, who your competition is, and whether... View Details
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
knowledgeable salespeople with "deep expertise in the categories they served." Against Amazon and other online retailers, these advantages fade. Online retailers have appropriated the strengths of category killers, and can offer wider... View Details
- 19 Nov 2018
- Sharpening Your Skills
E-Santa: Is Retail Ready for Digital Christmas?
brick-and-mortar shops: Shove your best deals to the back of the store. Should Retailers Match Their Own Prices Online and in Stores? For multichannel retailers, pricing strategy can be difficult to execute and confusing to shoppers. Can View Details
- 07 Mar 2017
- First Look
First Look at New Research, March 7
plans to colonize Mars. Would Musk be able to realize his ambitious goals or was he taking too many risks with his investors’ money? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/717431-PDF-ENG Harvard Business School Case 617-046 X Fire Paintball &... View Details
Keywords: Sean Silverthorne
- 10 Nov 2009
- First Look
First Look: Nov. 10
Amazon.com, a $19 billion multinational online retailer, had won its board of directors' approval to offer to merge the two companies. Amazon had been courting Zappos since 2005, hoping a merger would enable View Details
Keywords: Martha Lagace
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
focused on selling software to engineers and designers and might not be as committed to selling hardware, which cost less and offered a lower commission. Selling on Amazon was the easiest option of all, but meant sacrificing 12 to 18... View Details
- 31 May 2016
- HBS Case
Who Owns Space?
itself and the public sector can piggyback on it, that’s a pretty efficient and sustainable model” The Blue Origin case focuses on the aerospace engineering company Jeff Bezos began in 2000, just six years after founding Amazon. As his success with View Details
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
tremendous things,” Iansiti says. “If you go after a static, traditional environment and drive a new model of competition, you’re going to do really well. Take Google and advertising, or take Amazon and retail, and you can see... View Details
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
content. In 2022, Amazon introduced Amazon Clinic, a virtual health care service using AI to provide affordable treatment for common conditions. In October 2023, 10,000 clinicians and staff at the Permanente... View Details
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
are driving the shift from bricks (“atoms”) to clicks (“bits”), the economics of “free, perfect, and instant,” and the development of platforms (think “digital environments” such as Amazon Web Services) based on such economics. Further,... View Details
Keywords: by James Heskett
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
I wanted to know why. When colleague Axel Ockenfels and I started to look into this, we noticed that there was much less late bidding in Amazon auctions than in eBay auctions. And, at the time we compared them, those auctions had only one... View Details
- 06 May 2015
- What Do You Think?
Are You Ready for Personalized Predictive Analytics?
companies like Amazon have been contemplating. For years, logistics have been managed by principles such as that of "postponement and speculation." The idea is that to approach the best match between supply and demand at a... View Details
Keywords: by James Heskett
- 16 Apr 2013
- First Look
First Look: April 16
held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies. Amazon had... View Details
Keywords: Sean Silverthorne
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
its own inventory. Today, Amazon is a classic example of “platformization”: The company grew from an online bookstore into a vast technological hub that provides logistics and advertising to third-party retailers and public cloud services... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
You want people to touch your product and actually get the brand experience. You could get to a point where stores like Best Buy become just showrooms and fulfillment is done by Amazon because they are much more efficient at it. I could... View Details