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Publications

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  • All HBS Web  (528)
    • News  (75)
    • Research  (423)
    • Multimedia  (1)
  • Faculty Publications  (363)

Show Results For

  • All HBS Web  (528)
    • News  (75)
    • Research  (423)
    • Multimedia  (1)
  • Faculty Publications  (363)
← Page 12 of 528 Results →
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front line... View Details
Keywords: by Jill Avery and Richard Edelman
  • 01 Sep 2005
  • News

Flying High

Jim McNerney (MBA ’75) departed GE in 2000 to become, at 3M, a chief executive for the first time. Named chairman, president, and CEO of The Boeing Company in July, McNerney is the aerospace giant’s third leader since 2003, a period during which Boeing has been... View Details
Keywords: Air Transportation; Air Transportation
  • Web

Harvard Business School

on Brittain in 2011. Charles Bush MBA 1972 Charles Bush was an American civil rights activist, senior corporate executive, and United States Air Force officer. Bush was one of the first African Americans to graduate from the United States... View Details
  • April 2012
  • Case

People Express Airlines

By: Thomas R. Eisenmann and Lauren Barley
Recounts the history of People Express Airlines, which grew rapidly after its inception in 1980 then failed spectacularly in 1986. Profiles People's aggressive strategy and its distinctive approach to human resource management, which emphasized job rotation and minimal... View Details
Keywords: Strategy; Air Transportation; Business Exit or Shutdown; Business Growth and Maturation; Organizational Structure; Entrepreneurship; Failure; Human Resources; Business Startups; Air Transportation Industry
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Eisenmann, Thomas R., and Lauren Barley. "People Express Airlines." Harvard Business School Case 812-134, April 2012.
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

from them because they assumed themselves to be in the railroad business rather than in the transportation business. . . .They were product oriented instead of customer oriented." As was so often true of Levitt's work,... View Details
Keywords: by Julia Hanna; Education; Retail
  • 25 Aug 2022
  • News

Ready for Departure

As millions of passengers return to the skies for long-delayed plans, they’ll be returning to an airport that’s likely a little different. The lockdowns of 2020 hit aviation harder than almost any other industry. Airports, as a subsector, lost 98 percent of their... View Details
Keywords: Jen McFarland Flint; illustrations by Chris Gash; Air Transportation; Air Transportation
  • December 1995 (Revised September 2001)
  • Teaching Note

Tale of Two Airlines in the Information Age: Or Why the Spirit of King George III Is Alive and Well! TN

By: F. Warren McFarlan
Teaching Note for (9-195-240). View Details
Keywords: Air Transportation; Information Technology
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McFarlan, F. Warren. "Tale of Two Airlines in the Information Age: Or Why the Spirit of King George III Is Alive and Well! TN." Harvard Business School Teaching Note 196-033, December 1995. (Revised September 2001.)
  • 01 Jun 2004
  • News

The Sky’s the Limit

Flying has it all — science, freedom, beauty, and adventure,” says Robert A. Hamilton (MBA 1985), by way of quoting Charles Lindbergh. “I wholeheartedly agree.” These days, Hamilton is getting huge doses of those four elements at Seattle Avionics, the start-up aviation... View Details
Keywords: Seattle Avionics; Transportation; Transportation; Transportation
  • 01 Jun 2015
  • News

Lessons from a Megacity

The first step in researching the public transportation system in Buenos Aires: send the private driver home. “How could we be there studying public transportation and not use it?” asks Eryn Schultz (MBA... View Details
Keywords: April White; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation
  • December 1982 (Revised May 1983)
  • Case

General Electric Aircraft Engine Business Group (B)

By: Arthur Schleifer Jr.
Keywords: Machinery and Machining; Air Transportation; Aerospace Industry
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Schleifer, Arthur, Jr. "General Electric Aircraft Engine Business Group (B)." Harvard Business School Case 183-137, December 1982. (Revised May 1983.)
  • November 1996 (Revised February 1997)
  • Case

Farmington Fresh: Growers Changing Produce Distribution

By: Ray A. Goldberg and Don Daniels
Opening up of Asian markets for U.S. produce provided an opportunity for large-scale producers to develop their own packing house and airline to ship their product to Asian markets. Teaching Purpose: How do farmers take a proactive strategy in reaching global produce... View Details
Keywords: Distribution; Global Strategy; Air Transportation; Asia; United States
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Goldberg, Ray A., and Don Daniels. "Farmington Fresh: Growers Changing Produce Distribution." Harvard Business School Case 597-047, November 1996. (Revised February 1997.)
  • 07 Apr 2010
  • News

Economizing Corporate Travel

Keywords: Air Transportation; Air Transportation
  • May 2020 (Revised March 2022)
  • Case

The Coronavirus (COVID-19) Pandemic and the Global Economy (A)

By: Alberto Cavallo and Christian Godwin
In April 2020, the world struggled to contain the exponential escalation of the coronavirus (COVID-19) pandemic. Dozens of countries had imposed restrictions on travel, work, and social gatherings. A large share of the global population was under lockdowns and... View Details
Keywords: COVID-19 Pandemic; Demand and Consumers; Supply and Industry; Finance; Central Banking; Financial Markets; International Finance; Globalization; Government and Politics; Health Pandemics; Decision Making; Macroeconomics; Employment; Crisis Management; Supply Chain; Risk and Uncertainty; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Asia; China; Europe; Latin America; Africa; United States
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Cavallo, Alberto, and Christian Godwin. "The Coronavirus (COVID-19) Pandemic and the Global Economy (A)." Harvard Business School Case 720-031, May 2020. (Revised March 2022.)
  • September 2013 (Revised August 2015)
  • Background Note

Leadership and Teaming

By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Air Transportation Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
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Bernstein, Ethan. "Leadership and Teaming." Harvard Business School Background Note 414-033, September 2013. (Revised August 2015.)
  • November 2014
  • Teaching Note

American Airlines in 2011

By: Willy Shih
The American Airlines in 2011 case set was developed to provide a setting for the comparative analysis of two very different business models in the U.S. domestic airline industry—the network carrier and the low cost carrier (LCC). These models offer very different... View Details
Keywords: American Airlines; Network Carrier; Low-cost Carrier; LCC; Air Transportation; Business Model; Restructuring; Adaptation; Competitive Strategy; Competitive Advantage; Corporate Strategy; Transportation Industry; United States
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Shih, Willy. "American Airlines in 2011." Harvard Business School Teaching Note 615-012, November 2014.
  • 25 Jan 2019
  • News

IndiGo's New Captain

Keywords: India; airline industry; leadership; Air Transportation; Air Transportation
  • Fast Answer

Airline industry: overviews & statistics

Australian, and global markets Statista - quick statistics and articles on the topic Additional resource: United States Bureau of Transportation Statistics Federal Aviation Administration  Global and European View Details
  • 26 May 2016
  • News

W. James McNerney Jr., MBA 1975

Download Jim McNerney profile Return to Alumni Achievement Awards main page TIMELINE 1949 Born, Providence, Rhode Island 1971 Earns BA, American Studies, Yale University 1975 Earns MBA 1975 Joins Procter & Gamble, Brand Manager 1978 Joins McKinsey & Company, Consultant... View Details
Keywords: Susan Young; Air Transportation; Air Transportation
  • 01 Dec 2000
  • News

Core Values Keep Airline Flying High

Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the phenomenal success of Southwest... View Details
Keywords: Margie Kelley; Air Transportation; Air Transportation
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

to entry were eliminated, and many new carriers entered the market. While deregulation resulted in a dramatic increase in air travel, it also fundamentally changed the profit potential of the industry. Under regulation, airlines could... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
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