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  • All HBS Web  (1,004)
    • News  (231)
    • Research  (558)
    • Multimedia  (3)
  • Faculty Publications  (112)

Show Results For

  • All HBS Web  (1,004)
    • News  (231)
    • Research  (558)
    • Multimedia  (3)
  • Faculty Publications  (112)
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  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

and innovation. Some of this research focuses on firms working together to address collective action problems: cases where firms would benefit through coordination, but where it would be costly to them unless a significant number of... View Details
Keywords: by Martha Lagace
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

set of analytic and practical challenges arises, which this article explores via three cases: 1) a cross-border, large-dollar complex sales effort requiring interlocking financial, political, and organizational negotiations among dozens... View Details
Keywords: Sean Silverthorne
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

in sorting out action plans for their various lines of business. By the end of the decade, more than 60 percent of the computer communications will be computer-to-computer.— Nolan and Bennigson Newness and complexity have been a second... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 10 Jun 2014
  • First Look

First Look: June 10

toy manufacturer), they both embraced the concepts and tools of Enterprise Risk Management. Over a number of years, at both firms, risk management transformed from a collection of "off-the-shelf" acquired tools and practices... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

business leaders made during the pandemic fractured their relationship with employees, we recommend managers take these three steps to rebuild trust and, ultimately, loyalty: 1. Take responsibility. First, companies need to acknowledge and take responsibility for View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 02 Aug 2022
  • Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

Summing Up Can creativity and innovation be managed? Judging from responses to questions posed by practitioner panelists at a recent colloquium on "Creativity, Entrepreneurship, and Organizations of the Future" at Harvard Business School, many feel that... View Details
Keywords: by Jim Heskett
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

execution system valuable? A: One challenge or pitfall is that few companies align their operational improvement activities to strategic priorities. Many companies today are practicing Total Quality Management, Six Sigma, or other... View Details
Keywords: by Martha Lagace
  • 04 Nov 2009
  • What Do You Think?

What is the Role of Government Vis-à-Vis Capitalism?

asked, "If we take the invisible hand of capitalism away would we ever learn from our mistakes? The more government steps in the more accountability for actions decreases." Charles Green set forth an opposing view: "In the... View Details
Keywords: by Jim Heskett
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

Shareholders Good boards balance their commitments to company and shareholder needs. For instance, the board should not necessarily authorize large dividends or help promote other shareholder goals like family employment or family leadership of the business if the... View Details
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

On a larger scale, the U.S. Army is known for conducting After Action Reviews that enable participants to analyze, discuss, and learn from both the successes and failures of a variety of military initiatives. Similarly, hospitals use... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

to facilitate it," says Professor of Management Practice Clayton S. Rose, who sees in Armstrong's story an ideal vessel for teaching lessons about business ethics and leadership. Along with research associate Noah Fisher, Rose wrote... View Details
Keywords: by Michael Blanding; Sports
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

firms do not have a succession plan. Maintaining best practices around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking care of their own... View Details
Keywords: by Sean Silverthorne
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

and layoffs. Questions that CEOs raised with us included: “What are best practices for digital terminations?” and “If the economy worsens and you have to consider reducing payroll, what’s the most effective way?” As we look ahead to what... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 18 Nov 2002
  • Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

slavery had its financial benefits for slave owners. And, in virtually every case of misconduct that I've studied, the perpetrators justified their actions by reference to the anticipated financial gains. What's important to recognize, as... View Details
Keywords: by Carla Tishler
  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

But while corporate political actions such as lobbying can have a greater impact on environmental quality, they are ignored in most current sustainability metrics. It is time for these metrics to be expanded to critically assess firms... View Details
Keywords: Dina Gerdeman
  • 05 Mar 2013
  • First Look

First Look: March 5

publications on "the business case" for sustainability, seeking to map out the returns on investment and to differentiate recommended actions from cases of corporate philanthropy. Reports by business organizations and others... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2012
  • First Look

First Look: January 4

firms to make certain enhancements public, creating an incentive for firms to free ride on the contributions of others. This practice raises a number of puzzling issues. First, why should a firm further develop a product if competitors... View Details
Keywords: Carmen Nobel
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

our country as ‘zombie’ towns, each state may have a larger part in how Amazon operates.” Guy Higgins pointed out distinctions between practices used to gain market power in the past and present. “Standard Oil was an abusive monopoly,... View Details
Keywords: by James Heskett; Technology; Web Services
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

values must speak to D&I.” Steve Hopkins added, “I am encouraged by (the) mention of attitude. I would suggest one verb further; behavior Results are not realized in how an organization thinks or feels about diversity (or any other value). It is how it behaves.”... View Details
Keywords: by James Heskett
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