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  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

practices to reinforce inequalities, not only in society, but right here in our company? This is often a challenging step for leaders. If you’re not using scorecards, dashboards or some other measurement system to analyze how everyone’s... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

for instance, in innovation labs designed for that purpose. 6. Ethical decision-making and proactive governance As technological advances give rise to previously unimaginable use cases, digitally mature organizations recognize that they are accountable for the... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

opportunities to practice their skills in time frames connected to actual buying processes. They can do so by using the same technologies that are “disrupting” their customer-contact activities: videos and mobile apps that reps can view... View Details
Keywords: Sean Silverthorne
  • 18 Jul 2023
  • News

The First Five Years: Brooke Biederman (MBA 2019)

What inspired you to launch Forby Entertainment Partners? I started working on film and TV shoots in New York City during college. My first boss, an executive producer, recommended Edward Jay Epstein’s book, The Hollywood Economist: The Hidden Financial Reality Behind... View Details
Keywords: Robert Bochnak
  • 01 Feb 2001
  • News

What Makes a Good Leader

of facing problems head-on. "Great leadership does not mean running away from reality," he argues. "Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action... View Details
Keywords: Management
  • 2011
  • Article

Organizational Errors: Directions for Future Research

By: Paul S. Goodman, Rangaraj Ramanujam, John S. Carroll and Amy C. Edmondson
The goal of this paper is to promote research about organizational errors—i.e., the actions of multiple organizational participants that deviate from organizationally specified rules and can potentially result in adverse organizational outcomes. To that end, we advance... View Details
Keywords: Research; Organizations; Interests; Managerial Roles; Governing Rules, Regulations, and Reforms; Management Practices and Processes; Learning
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  • Profile

Mark Giragosian

through facts and synthesizing them to formulate a plan of action – conditions my mind the way daily ballet practice conditioned my body. I warm up every day by taking a few minutes to reread my case notes... View Details
  • 10 Oct 2023
  • Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

the Voting Rights Act, we see that areas where the effects of the law were stronger displayed more negative racial attitudes.” The 1965 passage of the Voting Rights Act, a federal law that cracked down on discriminatory voting practices... View Details
Keywords: by Rachel Layne
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

the advisability of that decision.” “Advocate ‘caution.’ Be ‘reasonable’ and urge your fellow-conferees to be ‘reasonable’ and avoid haste, which might result in embarrassments or difficulties later on.” “Be worried about the propriety of every decision. Raise the... View Details
Keywords: by Dina Gerdeman
  • Web

2023 Reunion Presentations - Alumni

Chairperson, Private Equity at Apollo; Tracy Palandjian (MBA 1997), CEO and Co-Founder of Social Finance; Member of the Harvard Corporation; Fran Seegull (MBA 1998), President, US Impact Investing Alliance + More Info – Less Info Impact investing has rapidly evolved... View Details
  • Web

About | Social Enterprise | Harvard Business School

A Catalyst for Creating Social Value The Social Enterprise Initiative applies innovative business practices and managerial disciplines to drive sustained, high-impact social change. It's grounded in the mission of Harvard Business School... View Details
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

practice in the ranks. Wells Fargo announced in September 2016 that some 5,300 employees were fired. The action was taken by leaders who claimed they were unaware of the practice; nevertheless, the board... View Details
Keywords: by James Heskett; Banking
  • 09 Jun 2009
  • First Look

First Look: June 9

hypothesize that shareholder actions and regulatory threats are likely to prime firms to adopt practices consistent with the aims of a broader social movement. We find empirical evidence of direct and... View Details
Keywords: Martha Lagace
  • Web

What You Can Do to Create an Anti-Racist Organization - Recruiting

artist. Her art and educational workshops challenge and encourage people to have meaningful conversations about social justice. She has partnered with many offices throughout Harvard Business School and here offers her expertise, insights, and recommendations for View Details
  • 06 Jun 2011
  • Research & Ideas

Why Leaders Lose Their Way

people; rather, they lose their moral bearings, often yielding to seductions in their paths. Very few people go into leadership roles to cheat or do evil, yet we all have the capacity for actions we deeply regret unless we stay grounded.... View Details
Keywords: by Bill George
  • 03 May 2011
  • First Look

First Look: May 3

which actions support progress—such as setting clear goals, providing sufficient time and resources, and offering recognition—and which have the opposite effect. Even small wins can boost inner work life tremendously. On the flip side,... View Details
Keywords: Sean Silverthorne
  • Web

HBS - The year in Review

August. The program provides an overview of Harvard Business School and a window into research and research support at the School, the case method, and the classroom experience. Teaching faculty join study groups and practice preparing... View Details
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

firms in our sample, making it difficult to control for these effects across economies. Practical implications—Government involvement in state-owned enterprises may be contributing to a divergence in the pattern of business... View Details
Keywords: Martha Lagace
  • 22 Sep 2008
  • Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

office interact about 1,000 times more frequently than two people at the company who are in different business units, functions, and offices, but are otherwise similar. Practically speaking, this means that there is very little... View Details
Keywords: by Sarah Jane Gilbert
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

At the end of 2020—seven months after COVID-19 had sent the airline industry into a tailspin and five months after George Floyd’s murder by Minneapolis police provoked nationwide protests for racial justice—Delta Air Lines CEO Ed Bastian was moved to take more View Details
Keywords: by Lane Lambert; Air Transportation