Publications

16 May 2000
Research & Ideas

The Simple Economics of Open Source

will emerging languages continue to accommodate this modularization? Lerner and Tirole also wonder whether open source projects can handle so many contributors jumping on the bandwagon. How will project leaders sift through all the... View Details

Keywords: by Martha Lagace; Technology

Web

HBS - The year in Review

safety in planning and decision-making while supporting the residential campus. Teaching & Learning Modifications In Summer 2020 work began to design an innovative learning environment—leveraging technology and enhancements to the physical space—that could View Details

July 2017
Case

Centerbridge Partners and Great Wolf Resorts: Buying from a Highly Regarded Competitor

By: Josh Lerner, John D. Dionne and Amram Migdal

The case examines the March 2015 Centerbridge Partners investment decision regarding whether to acquire Great Wolf Resorts, a North American family-oriented indoor water parks and hotel operator, from a private equity (PE) competitor, Apollo Global Management. The case... View Details

Keywords: Private Equity Financing; Commercial Mortgage Backed Securities; CMBS; Secondary Buyouts; Business Ventures; Acquisition; Finance; Borrowing and Debt; Cost; Cost of Capital; Equity; Private Equity; Financial Instruments; Debt Securities; Accommodations Industry; Accommodations Industry; Accommodations Industry; North and Central America; United States

Blog

Inside the Learning: Program Formats Unpacked

Executive Education. Accommodations and most meals are included in the program fee, so there’s no need to book a hotel or worry about dinner plans. Live Online Classroom (LOC). Purpose-built studios on the HBS campus that replicate the... View Details

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

provides accommodations in more than 220 countries and 100,000 cities. But when it first started out in 2008, it was competing with large and trusted hotel chains, and displaying pictures of hosts may have seemed like a good way to... View Details

Keywords: by Pamela Reynolds; Technology; Travel

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

its appeal, yet consumers—particularly young, fashion-conscious consumers—want a product that looks fresh and unexpected. How does a luxury brand keep its edge and attract new devotees without losing its core following? "We can still View Details

Keywords: by Julia Hanna; Consumer Products

27 Nov 2000
Research & Ideas

The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution

production equipment, and Firestone increased its capital spending in tires in 1968 and 1969, retooling its factories to accommodate belted bias production.9 The records of Firestone's board meetings demonstrate no systematic evaluation... View Details

Keywords: by Donald N. Sull; Manufacturing; Transportation

28 Mar 2024
Blog Post

IFC India: RMZ EcoWorld

About EcoWorldDevelopment of EcoWorld began in 2016 by Indian real estate firm RMZ to accommodate Bangalore’s increasing need for office space, particularly for tech firms. Accordingly, the development was designed to be a... View Details

Research Summary

Overview

By: Iavor I. Bojinov

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

civil disobedience. This really matters—as Erica Chenworth’s research has shown, no government can withstand a challenge of 3.5 percent of its population without either accommodating the movement or (in extreme cases) disintegrating. How... View Details

Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

22 Jul 2019
Book

How to Be a Digital Platform Leader

century? Today, the world’s largest taxi company (Uber) owns no cars; the world’s largest provider of accommodations (Airbnb) owns no real estate; and the world’s largest retailer (Alibaba) owns no inventory. Modern platform thinking has... View Details

Keywords: by Martha Lagace

Web

Physical Disabilities & Learning Differences | MBA

125 cases to realize I was, in fact, dyslexic." Harvard Business School (HBS) is committed to supporting all students who report a disability by providing them with the appropriate accommodations so that they are able to fully engage in... View Details

Web

Support for Students with Disabilities | MBA

Support for Students with Disabilities Assistance is available at HBS for students with disabilities, which may include mobility, vision, hearing, and other physical impairments or health conditions, as well as learning disabilities, attention deficit, and other... View Details

Paul R. Andrews

Starting as a college textbook salesman in 1935, Andrews rose through the ranks of Prentice-Hall to become its CEO in 1965. During his tenure, the company produced exceptional financial returns and its distribution operations were expanded to View Details

Keywords: Publishing & Print Media

March 1989 (Revised February 1998)
Teaching Note

Marriott Corp.: The Cost of Capital, Teaching Note

By: Richard S. Ruback

Teaching Note for (9-298-101). View Details

Keywords: Cost of Capital; Accommodations Industry

February 2016 (Revised February 2020)
Teaching Note

Oberoi Hotels: Train Whistle in the Tiger Reserve

By: Ryan W. Buell and Ananth Raman

Celebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality sensitive guests in the world. The case considers the challenge of how an organization with a standardized service model can repeatedly delight... View Details

Keywords: Service Quality; Service Management; Service Quality Competition; Customer Management; Customer Service Excellence; Employee Empowerment; Employee Engagement; Employee Training; Hospitality; Hotel Industry; Service Delivery; Service Operations; Customer Satisfaction; Employees; Training; Quality; Accommodations Industry; India

April 2014 (Revised July 2017)
Case

The Park Hotels: Revitalizing an Iconic Indian Brand

By: Jill Avery and Chekitan S. Dev

Priya Paul, chairperson of The Park Hotels, an award-winning portfolio of thirteen boutique hotels scattered across India, was in the midst of a brand revitalization program. Landor Associates, a leading brand consultancy had identified three areas of concern: the... View Details

Keywords: Organizational Change and Adaptation; Product Positioning; Competition; Brands and Branding; Accommodations Industry; India