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  • 18 Jul 2016
  • Research & Ideas

Is Greed Ruining Private Equity Firms?

“historically there was an issue with the top guys having all the power and the economics, so there were quite a few spinouts in the past.” Another investor who decided not to invest in the firm’s funds said, “One of the View Details
Keywords: by Dina Gerdeman; Banking; Financial Services
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

what kinds of things does it have to be especially competent, in order to compete?"8 In the late 1950s, another Harvard business policy professor, Kenneth Andrews, built on this thinking by arguing that... View Details
Keywords: by Pankaj Ghemawat
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

couple of your comments, Mario, that I believe are critical to emphasize. Going back to your point about the differences and similarities of performance measurement in the for-profit and nonprofit sectors,... View Details
Keywords: by Julia Hanna
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

his own internal graphics efforts, or should he listen to some of his customers and leave things separate? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607136 Les Is... View Details
Keywords: Martha Lagace
  • 27 Oct 2011
  • Research & Ideas

Horrible Boss Workarounds

hearing at higher levels when you come with a constructive solution—not one that is a demand, but rather one that has alternatives and options associated with it," she says. "Self-organizing is the new mode for getting things... View Details
Keywords: by Carmen Nobel
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

enormous strain on the 1.2 billion people living on a dollar a day or less. Non-governmental organizations (NGOs) and relief agencies are on the front lines of this global crisis, distributing food and other forms View Details
Keywords: Martha Lagace
  • 19 Oct 2017
  • Research & Ideas

How Charitable Organizations Can Thwart Excuses for Not Giving

justify an excuse to give. Related Reading: Incentives for Prosocial Behavior: The Role of Reputations Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do People Have an Irrational Need to Complete 'Sets' View Details
Keywords: by Michael Blanding
  • January 2022
  • Case

Dating Ring

By: Thomas R. Eisenmann and Lindsay N. Hyde
In 2015, the co-founders of Dating Ring, an online dating startup that relied on human matchmakers to arrange dates between its members, were deciding whether to either shut down the service or instead manage Dating Ring as a "lifestyle company," ramping down growth... View Details
Keywords: Entrepreneurship; Failure; Business Exit or Shutdown; Internet and the Web; Venture Capital; Service Industry; Entertainment and Recreation Industry; United States
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Eisenmann, Thomas R., and Lindsay N. Hyde. "Dating Ring." Harvard Business School Case 822-013, January 2022.
  • 07 Oct 2011
  • Research & Ideas

The Steve Jobs Legacy

News of the death this week of Steve Jobs reverberated around the world. And the Harvard Business School campus was no exception. Everyone felt a keen sense of loss for a man... View Details
Keywords: Re: Multiple Faculty; Computer; Technology
  • 26 Apr 2016
  • First Look

April 26

April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

difficult because of their varied interests and often-conflicting definitions of success. Culture consists of the norms and behaviors in the organization—in other words,... View Details
Keywords: by Mallory Stark; Education
  • May–June 2011
  • Article

The Uninvited Brand

By: Susan Fournier and Jill Avery
Brands rushed into social media, viewing social networks, video sharing, online communities, and microblogging sites as the panacea to diminishing returns for traditional brand building routes. But, as more branding activity moves to the web, marketers are confronted... View Details
Keywords: Marketing; Brands; Brand Building; Brand Management; Digital Marketing; Advertising Campaigns; Brands and Branding; Marketing Communications; Marketing Strategy; Internet and the Web; Social Media; Advertising Industry; Consumer Products Industry
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Fournier, Susan, and Jill Avery. "The Uninvited Brand." Business Horizons 54, no. 3 (May–June 2011): 193–207.
  • 02 Sep 2002
  • Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

United States, what questions would you recommend they ask themselves before proceeding? A: The most important thing that any executive considering an investment in the United States can do is to ponder the evidence View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
  • April 2006 (Revised April 2007)
  • Case

Endeca Technologies: New Growth Opportunities

By: Paul A. Gompers and Kristin Perry
Steve Papa, CEO of Endeca Technologies, must decide whether to expand into a new market with a new application of his company's technology. Endeca has experienced significant success with its information access software in the online retail industry, and in September... View Details
Keywords: Decision Choices and Conditions; Market Entry and Exit; Production; Organizational Structure; Partners and Partnerships; Opportunities; Expansion; Internet and the Web; Applications and Software; Information Technology Industry
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Gompers, Paul A., and Kristin Perry. "Endeca Technologies: New Growth Opportunities." Harvard Business School Case 206-041, April 2006. (Revised April 2007.)
  • 17 May 2010
  • Research & Ideas

What Brazil Teaches About Investor Protection

net importer of capital during the period 1870 to 1915, and firms were competing to attract shareholders or bondholders. After 1915, things changed rather rapidly. In a couple View Details
Keywords: by Sean Silverthorne; Banking; Financial Services
  • February 2017
  • Case

Dick's Sporting Goods

By: Rajiv Lal, Jose B. Alvarez and Matthew G. Preble
Edward Stack, chairman and CEO of Dick’s Sporting Goods (DKS), faced a rapidly changing sporting goods landscape in October 2016. Two large competitors—The Sports Authority and Sport Chalet—had folded earlier that year, and DKS had to contend with increasingly robust... View Details
Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
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Lal, Rajiv, Jose B. Alvarez, and Matthew G. Preble. "Dick's Sporting Goods." Harvard Business School Case 517-007, February 2017.
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

with some coaching, were given responsibility for hiring, training, and disciplining each other as well as such things as scheduling and cash management. The results were remarkable. Teams of associates... View Details
Keywords: by James Heskett; Retail
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

he trained the store's sales clerks, how they approached customers, what they did for customers, how hard the sales pitch was, and whether they treated women who appeared to be wealthier differently than women who appeared to be middle or working class. All those View Details
Keywords: by Martha Lagace
  • 28 Apr 2015
  • First Look

First Look: April 28

  Publications April 2015 HarperBusiness Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove, and Steve Jobs By: Yoffie, David B., and Michael A. Cusumano Abstract—The authors of the bestselling Competing on View Details
Keywords: Sean Silverthorne
  • March 2021 (Revised February 2025)
  • Teaching Note

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details
Keywords: Omnichannel Retail; Digital Marketing; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Technology Industry; United States; Australia
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Moreno, Antonio, and Anibha Singh. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Teaching Note 521-074, March 2021. (Revised February 2025.)
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