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  • November 1986 (Revised December 1992)
  • Case

Kentucky Fried Chicken (Japan) Ltd.

By: Christopher A. Bartlett
Describes the internationalization of the Kentucky Fried Chicken (KFC) fast food chain, focusing on KFC's entry into Japan. An entrepreneurial country general manager, Lou Weston, battles numerous problems to establish the business and is eventually highly successful.... View Details
Keywords: Business Subsidiaries; Entrepreneurship; Globalized Economies and Regions; Governing Rules, Regulations, and Reforms; Policy; Market Entry and Exit; Strategic Planning; Agency Theory; Perspective; Corporate Strategy; Food and Beverage Industry; Japan
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  • October 2019
  • Case

Leading Bank Leumi into the Future

By: Joshua D. Margolis, Allison M. Ciechanover, Nicole Keller and Danielle Golan
An unlikely but highly effective leader of a traditional bank, Rakefet Russak-Aminoach, simultaneously leads a classic change effort and an unconventional effort to innovate. She focuses her initial energy on making the bank more efficient in the face of industry... View Details
Keywords: Mobile Banking; Digital Banking; Fintech; Startup; Financial Services; Artificial Intelligence; Innovation; Efficiency; Organizational Change; Personal Development; Female Ceo; Banks and Banking; Mobile and Wireless Technology; Leadership; Organizational Change and Adaptation; Innovation and Invention; Disruption; Information Technology; Opportunities; Performance Effectiveness; Personal Development and Career; AI and Machine Learning; Financial Services Industry; Banking Industry; Israel
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  • 17 Apr 2012
  • Working Paper Summaries

Technology Choice and Capacity Portfolios Under Emissions Regulation

Keywords: by David Drake, Paul R. Kleindorfer & Luk N. Van Wassenhove
  • January 2024 (Revised January 2025)
  • Case

Huawei: Resilience amid Autarky and Adversity

By: William C. Kirby and Daniel Fu
In September 2023, Huawei made a dramatic return to the global smartphone space with the launch of its Mate 60 Pro smartphone, equipped with an indigenously designed, 7nm chip. This came despite a myriad of export controls and restrictions imposed against the company... View Details
Keywords: International Strategy; Semiconductors; Smartphone; Government And Politics; Government And Business; Digital Infrastructure; 5G; Political Risk; Business and Government Relations; Global Strategy; Multinational Firms and Management; Governing Rules, Regulations, and Reforms; AI and Machine Learning; Mobile and Wireless Technology; Leadership; Retirement; Corporate Strategy; Technology Industry; China; United States; Europe; Asia; Middle East
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  • 01 Oct 2012
  • Research & Ideas

Better by the Bundle?

Sales can soar when companies bundle products together into one cheaper package—Happy Meal, anyone? Yet a buyer's affinity for such deals comes with a big caveat, according to new research: These groupings are often successful only if the consumer is given the option... View Details
Keywords: by Dina Gerdeman
  • February 2021
  • Tutorial

What is AI?

By: Tsedal Neeley
This video explores the elements that constitute artificial intelligence (AI). From its mathematical basis to current advances in AI, this video introduces students to data, tools, and statistical models that make a computer 'intelligent.' Through an explanation of... View Details
Keywords: Artificial Intelligence; Digital; Technological Innovation; Leadership; AI and Machine Learning; Mathematical Methods
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  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

Takeuchi says he’s hopeful that Japanese firms will start to take advantage of machine learning and other technologies that Western companies are embracing. But as large companies begin to take greater... View Details
Keywords: by Kristen Senz
  • Research Summary

Papers in progress

  • “The ‘Carbon Club’: Oil Companies, Climate Change & the Shaping of Public Policy”. Conspiracy theories abound, but the roles of the major oil companies in influencing public policy on climate change remain largely obscure. This... View Details
  • 08 Nov 2021
  • Blog Post

4 Ways the MS/MBA is Preparing Me for a Career in Health Care and the Life Sciences

put theory into practice and to further develop my understanding in areas I am passionate about. For example, last year I had the chance to coordinate a panel featuring senior leaders of the pandemic... View Details
  • Web

Gender & Race in Organizations Research Group - Race, Gender & Equity

Criminology and African American Studies at the University of Iowa and a Nonresident Fellow in Governance Studies at The Brookings Institution, and a Carr Center Fellow at the Harvard Kennedy School. His research applies critical race... View Details
  • Blog

Is AI Coming for Your Job?

possibilities and chart a path for the future using data, algorithms, AI, and machine learning. AI serves to augment or improve human performance. When computational and machine-learning algorithms perform an ever-increasing number View Details
  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

participants rated human recommenders as easier to understand than machine recommenders. “When participants thought the recommendations had come from a human, they were able to make sense of why someone... View Details
Keywords: by Dina Gerdeman
  • 10 Feb 2003
  • Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

focus on the basis of your pricing. For example, when the Xerox machine was introduced, it was neither sold nor leased on a time basis. Instead, a lease meter was installed in each View Details
Keywords: by Benson P. Shapiro
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head View Details
Keywords: by Deepak Malhotra
  • Web

Design Thinking Course | HBS Online

This course is part of the Entrepreneurship & Innovation track. Introduction to Design Thinking and Innovation LIMITED TIME ONLY Extra learning at no extra cost. Enroll now and unlock a GenAI Bonus Bundle featuring complimentary lessons... View Details
  • November–December 2023
  • Article

Keep Your AI Projects on Track

By: Iavor Bojinov
AI—and especially its newest star, generative AI—is today a central theme in corporate boardrooms, leadership discussions, and casual exchanges among employees eager to supercharge their productivity. Sadly, beneath the aspirational headlines and tantalizing potential... View Details
Keywords: Generative Models; AI and Machine Learning; Success; Failure; Product Development; Technology Adoption
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  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

since the Middle Ages by the rise and ongoing progress of modern science. The development of the germ theory of disease in the nineteenth... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 27 Feb 2017
  • Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

Jones: The theoretical contribution is to elaborate how a favorable reputation allows a firm to overcome and capitalize on the transaction uncertainty created by institutional voids. A unique aspect of the View Details
Keywords: by Sean Silverthorne
  • Web

Connecting Remotely to WRDS on Windows - Research Computing Services

Technical How-To’s & Notes Technical How-To’s & Notes Connecting Remotely to WRDS on Windows 1. STATA Members of the Harvard Business School community can access the WRDS platform via Stata. Stata connects to WRDS through ODBC, a standard... View Details
  • 31 Jan 2023
  • Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

a broader pool, researchers used machine learning, and turned to data firm Burning Glass Technologies, which sifts through tens of thousands of online job boards and company... View Details
Keywords: by Rachel Layne