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  • October 2016
  • Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth
In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details
Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco
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  • Article

Algorithms Need Managers, Too

By: Michael Luca, Jon Kleinberg and Sendhil Mullainathan
Algorithms are powerful predictive tools, but they can run amok when not applied properly. Consider what often happens with social media sites. Today many use algorithms to decide which ads and links to show users. But when these algorithms focus too narrowly on... View Details
Keywords: Machine Learning; Algorithms; Predictive Analytics; Management; Big Data; Analytics and Data Science
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  • Web

Clusters - Institute For Strategy And Competitiveness

and new business formation. Building & Upgrading Clusters Tourism Cluster in Cairns, Australia In Cairn, this cluster (a group of interrelated businesses and institutions) was built around the Great Barrier... View Details
  • Web

Asia Pacific - Global

23, the HBS Club of Shanghai hosted the 17th Entrepreneurship Forum, themed “Good Business in China.” The event featured a keynote speech by Jacqueline Chen, Managing Director... View Details
  • Web

Fellowships - Business History

Fellowships Fellowships The Business History Initiative offers the following fellowships and grants: The Thomas K. McCraw Fellowship in U.S. Business History This award honors... View Details
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

asked to think of an inspiring friend in their lives. “For me, it’s my brother Philippe,” Joly says. “He is such a generous soul and a great life coach, always focused on finding the best in you and bringing... View Details
Keywords: by Michael Blanding; Retail
  • 08 Jul 2011
  • Working Paper Summaries

Delegation in Multi-Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority

Keywords: by Kristina McElheran
  • 23 Jun 2008
  • Working Paper Summaries

Using Financial Innovation to Support Savers: From Coercion to Excitement

Keywords: by Peter Tufano & Daniel Schneider; Financial Services
  • 29 May 2009
  • Working Paper Summaries

Crafting Integrated Multichannel Retailing Strategies

Keywords: by Jie Zhang, Paul Farris, Tarun Kushwaha, John Irvin, Thomas J. Steenburgh & Barton Weitz; Retail
  • 2012
  • Case

Qingdao TGOOD Electric Corporation

By: F. Warren McFarlan, Zheng Xiaoming, Chen Hao and Hong Zhang
Founded in 2004, TGOOD is now the largest specialized developer and producer of cubicle-type transformation and distribution equipment in China, with the main products of outdoor cubicle-type power equipment supplemented by indoor switchgear cabinets, offered mainly to... View Details
Keywords: Entrepreneurship; Human Resource Management; Strategy; China; China
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  • 23 May 2005
  • Research & Ideas

What Could Bring Globalization Down?

the First World War, a crisis of globalization today is a low-probability worst-case scenario. The key causes of the 1914 crisis were: The... View Details
Keywords: by Cynthia Churchwell
  • 21 Jun 2018
  • Blog Post

Living in a Dorm at HBS

dorm to get to know one another and make it more of a community feel. The residential aspect across the entire campus is the great combination of... View Details
  • 21 Jul 2021
  • Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

theme." Leonard A. Schlesinger, Baker Foundation Professor and co-author of What Great Service Leaders Know and Do. 6. They avoid distractions “They focus!” Rebecca M. Henderson (@RebeccaReCap), John and Natty McArthur University... View Details
Keywords: by Danielle Kost
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

Executive Education programs. With the COVID-19 pandemic transforming our lives at every level, a growing number of students and former students have sought my advice about how to lead in a time of great... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

people leaving my organization or refusing to return to the office in such high numbers? What is my response, and how are my employees receiving it? At a time when people are getting choosier about where they work and employees who are... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • 19 Sep 2023
  • Research & Ideas

What Chandrayaan-3 Says About India's Entrepreneurial Approach to Space

possibilities for eventually a habitat of some sort, maybe breaking down the water into its constituent elements so you would have energy as well. That’s very attractive. There was an attempt by Russia to land just a few days ago, and it... View Details
Keywords: by Clea Simon, Harvard Gazette; Aerospace
  • Web

Japan - Global

a response to the Great East Japan Earthquake on March 11, 2011. The program has evolved since then in accordance with the progress of View Details
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

on, it pays its key cast and crew members the minimum salary stipulated by industry unions and only pays out sizeable bonuses if a movie’s box-office reaches certain levels, it gives its directors a great... View Details
Keywords: Dina Gerdeman
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

ownership patterns across different towns, allowing credible identification of the effects of bank ownership on financial development, lending rates, and the quality of intermediation, as well as employment... View Details
Keywords: Martha Lagace