Small Business Administration - Publications - Faculty & Research

02 Sep 2015
Research & Ideas

Explaining China's Crash

MBA 1988) is a professor of management practice at Harvard Business School. For two decades, he ran equity capital markets for Goldman Sachs, Merrill Lynch, and Morgan Stanley. His casework focuses on international investment, sovereign... View Details

Keywords: by Christina Pazzanese; Financial Services

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details

Keywords: by Paul Guttry

14 Feb 2012
First Look

First Look: February 14

today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams,... View Details

Keywords: Carmen Nobel

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

markets is a sector notorious for its lack of differentiation between players. Once location has played out its magic, retailers tend to get squeezed in a business characterized by the infernal duo of low margin and high fixed cost. In... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

01 Mar 2004
Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

well the initiative was working. Developing a small spacecraft typically takes over four years, meaning the outcomes from each FBC "experiment" were not observed until years after each had begun. Yet NASA didn't wait to see how... View Details

Keywords: by Sean Silverthorne

31 Oct 2004
Research & Ideas

Bypass Marketing: Are Docs Influenced?

of the study, Alvin Silk, Harvard Business School Professor Emeritus, and Joel Weissman, associate professor, department of Medicine and Health Care Policy, Harvard Medical School. The Physicians Report ran in the April issue of the... View Details

Keywords: by Manda Salls

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

Press, 2007), and a recent op-ed in the Financial Times, "The World Bank Must Fix its Business Model," Ebrahim has focused his research and teaching on the challenges of accountability, performance, and organizational learning... View Details

Keywords: by Alnoor Ebrahim

28 Aug 2012
First Look

First Look: August 28

a business opportunity from the perspective of a "triple bottom line"-a performance evaluation scheme focused on "people, planet, and profit" that construes success in terms of social benefits, environmental... View Details

Keywords: Sean Silverthorne

21 Dec 2009
Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

banks by the federal government, it can divide them into good banks and bad banks. The good banks would return to the normal business of taking deposits and making loans; the bad banks would work out and sell toxic assets over several... View Details

Keywords: by Roger Thompson; Banking; Financial Services

Publications