Retailing - Publications - Faculty & Research

08 Apr 2014
First Look

First Look: April 8

surplus and welfare, sometimes to such an extent that the existence of the intermediary can be harmful. Specifically, lower consumer surplus and welfare result from inflated retail prices, over-investment in providing benefits to buyers,... View Details

Keywords: Sean Silverthorne

28 Aug 2007
First Look

First Look: August 28, 2007

correlation has implications for managerial actions regarding targeting and optimal discounting. We find that retailers can make misleading inferences about the impact of targeted discounts when they ignore cross-category effects in... View Details

Keywords: Martha Lagace

31 Oct 2017
First Look

New Research and Ideas, October 31, 2017

heterogeneity in consumer sophistication could explain the prevalence and persistence of misconduct at such firms. Misconduct is concentrated at firms with retail customers and in counties with low education, elderly populations, and high... View Details

Keywords: by Sean Silverthorne

14 Oct 2013
Research & Ideas

Blockbuster! Why Star Power Works

that actual data on how markets are evolving tell a much different story than what Anderson predicted. As demand shifts from offline retailers with limited shelf space to online channels with much larger assortments, the sales... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

of hospitals rather than a more holistic view of the sector. "We need [talented managers in] hospices and retail clinics and nursing homes and skilled nursing facilities and biotech, medical devices, and health IT. Further, this focus on... View Details

Keywords: by Paul Guttry; Health; Education

25 Oct 2011
First Look

First Look: October 25

over the past decade as one of the most active areas of research in economics and strategy. The literature has constantly struggled, however, with a lack of agreement on a proper definition; for instance, some existing definitions imply that View Details

Keywords: Sean Silverthorne

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

multi-brand retail format in the beauty and wellness space, and the fact that she was doing it with her daughter Adwaita (HBS MBA 2013) made it both exciting and meaningful. Still, she was the founder and with that came control over the... View Details

Keywords: Dina Gerdeman

14 Aug 2012
First Look

First Look: August 14

interest in the web platform so that they have real impact on retail corruption in India. Possible solutions discussed include teaming up with local governments and police, focusing attention on one or two Indian cities, and franchising... View Details

Keywords: Sean Silverthorne

23 Oct 2007
First Look

First Look: October 23, 2007

square-foot retail complex, a hotel, and the Kodak Theatre, the future home of the Academy Awards. The second project was a mixed-use development, located on Sunset and Vine. This property had suffered a bad run of previous development... View Details

Keywords: Sean Silverthorne

2011
Article

Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation

By: Ethan S. Bernstein and Frank J. Barrett

How can leaders adopt a mindset that maximizes learning, remains responsive to short-term emergent opportunities, and simultaneously strengthens longer-term dynamic capabilities of the organization? This chapter explores the organizational decisions and practices... View Details

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22 Mar 2010
Research & Ideas

One Strategy: Aligning Planning and Execution

frame, is the perfect example. Every process, every incentive, every cultural norm was optimized to deliver efficiently, bypassing the retail channel. When the strategy changed, the organization simply did not follow. Execution continued... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

08 Jan 2008
First Look

First Look: January 8, 2008

for retailers and manufacturers to show that the effects of dispersion and scale on variance of forecast error are consistent over time. Grist: A Strategic Approach to Climate Authors:Michael E. Porter and Forest Reinhardt... View Details

Keywords: Martha Lagace

24 Oct 2024
Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

Millions of Americans, from hourly retail staffers to corporate vice presidents, wrestle with the demands of work while parenting young children, caring for a sick spouse or aging parent—or both. That juggling act is made even tougher by... View Details

Keywords: by Christine Pazzanese, Harvard Gazette

12 Sep 2006
First Look

First Look: September 12, 2006

Roger Provost (HBS MBA 1980), chief marketing officer for Canadian-based Vincor, as he develops Inniskillin's initial marketing strategy within Canada. Goes on to detail Inniskillin's challenges as it enters other markets, initially through the travel View Details

Keywords: Sean Silverthorne

24 Oct 2017
First Look

First Look at New Research and Ideas, October 24, 2017

manufacturer) and Mattress Firm (MFRM, a bedding retailer and TPX's largest customer). For almost 20 years, the firms enjoyed a mutually beneficial and commercially prosperous relationship. Yet in August 2016, Steinhoff (a large, South... View Details

Keywords: Sean Silverthorne

May 16, 2016
Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch

Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details

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08 Mar 2016
First Look

March 8, 2016

analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate... View Details

Keywords: Sean Silverthorne

28 May 2008
First Look

First Look: May 28, 2008

Case 508-074 The largest retailer of diesel fuel in the U.S., Flying J, is rethinking its growth strategy as the economy goes into a recession. Its major customer base, owner-operated truck drivers, are facing increasing costs of doing... View Details

Keywords: Martha Lagace

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

Armarium would need to charge for its one-of-a-kind pieces with retail values that could reach as high as $15,000. The two founders faced significant scaling challenges, from how to establish guardrails around curation of the collection... View Details

Keywords: by Sean Silverthorne

10 May 2016
First Look

May 10, 2016

Ozik, and Ronnie Sadka Abstract—We develop real-time proxies of retail corporate sales from multiple sources, including approximately 50 million mobile devices. These measures contain information from both the earnings quarter (within... View Details

Keywords: Carmen Nobel

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First Look: April 8

First Look: August 28, 2007

New Research and Ideas, October 31, 2017

Blockbuster! Why Star Power Works

What Health Care Managers Need to Know--and How to Teach Them

First Look: October 25

New Research and Ideas, July 24, 2018

First Look: August 14

First Look: October 23, 2007

Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation

One Strategy: Aligning Planning and Execution

First Look: January 8, 2008

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

First Look: September 12, 2006

First Look at New Research and Ideas, October 24, 2017

Food Safety Economics: The Cost of a Sick Customer

March 8, 2016

First Look: May 28, 2008

First Look at New Research and Ideas, August 14, 2018

May 10, 2016

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