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  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

earlier, Freed-Finnegan and Wall had founded Index after observing the technological advantages that Amazon and other online retailers had over brick-and-mortar retailers. Index’s first product was a customer database tool that allowed... View Details
Keywords: Dina Gerdeman
  • 30 Jan 2018
  • First Look

January 30, 2018

injects uncertainty into the consumer's relative product valuations since she is unable to observe the entire catalog of products that the retailer will sell that season. Rationally acting consumers may respond to this additional... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

that impact perceptions of leadership. These observations suggest actionable opportunities to improve team leadership behavior. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52114 The Effects of Quota Frequency on Sales... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

included everything from international political conflicts to “an increasingly competitive marketplace.” Most observers assumed this latter challenge was a sign of America’s changing tastes—that the fast-casual, more ingredient- conscious... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 10 Mar 2021
  • Blog Post

COVID Killed the Traditional Workplace

prepare for a “next normal.” The changes wrought by COVID are so broad and so pervasive that they will affect how work evolves after the pandemic’s end. That will bring us to “the end of the beginning” to paraphrase Winston Churchill. In sorting through the legacy of... View Details
Keywords: All Industries
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

and customer transparency, in which customers receive information about their own sustainability performance relative to other customers. Through three studies with 7,308 participants, we observe that revealing the levels of relative... View Details
Keywords: Dina Gerdeman
  • 28 Aug 2012
  • First Look

First Look: August 28

of International Financial Reporting Standards (IFRS) leads to capital market benefits through enhanced financial statement comparability. UK domestic standards are considered very similar to IFRS (Bae et al., 2008), suggesting any capital market benefits View Details
Keywords: Sean Silverthorne
  • 12 Jul 2021
  • News

Alumni Confront the COVID-19 Crisis

focus: patient experience, provider experience, population health, and value. “The knock-on effects of delayed surgeries, delayed treatments, and mental health issues will require a new level of care that will be just as important as with the current pandemic,” View Details
  • 22 May 2020
  • Blog Post

Reflections on Service - Armed Forces Alumni Association Student Profiles

rounds of armor-piercing incendiary rounds explode on impact and tracer rounds arc in walking my rounds onto the target. I remember cresting the hill and observing a pickup with armed men bearing down on our element. I quickly yelled... View Details
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

money to be cooperative; (2) players cooperate at heightened levels when their opponents are predictably cooperative; and (3) players whose observable characteristics predict less cooperation fare worse (monetarily) over time, as... View Details
Keywords: Martha Lagace
  • Web

Print View - Course Catalog

love the work. Attendance and Expectations Increasing our skills in public speaking requires practice, receiving and applying feedback, and observing other speakers. As a result, students must attend and participate in class to pass this... View Details
  • 01 Dec 2016
  • News

Alumni Books of 2016

wonders he had previously overlooked helped him cope, and he realized the power of the beauty he observed could help others, too. Despite his physical limitations, he began traveling the world to pursue this passion that made him feel so... View Details