Managing Difficult Interactions - Publications - Faculty & Research

19 Dec 2006
First Look

First Look: December 19, 2006

theory, we show how and why these anomalies may occur when cross elasticities are estimated for pairs of brands that are substitutes. We empirically examine these issues in the context of the widely used Multiplicative Competitive View Details

Keywords: Sean Silverthorne

01 Dec 2009
News

Losing Our Competitive Edge

difficult than suspected. During the boom years, when all seemed well, capabilities that underpin innovation in a wide range of products were continuing to deteriorate. My HBS colleague Willy Shih and I described in “Restoring American... View Details

Keywords: Gary P. Pisano; Manufacturing

01 Dec 2012
News

Shareholders' Value?

Regulation FD, which impairs the free flow of information between companies and their owners. Discipline. Selling can be said to discipline managers by driving the stock price down, but it's hard for one shareholder to have a discernible... View Details

Web

Videos - Advancing Racial Equity

Resources Videos Managing Diversity Speaker Series Professor Jim Cash: Basketball then and now Professor Jim Cash: Basketball then and now 16 Oct 2020 Professor Cash talks about the differences in society’s treatment of Black players like... View Details

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Innovating at Scale - Course Catalog

HBS Course Catalog Innovating at Scale Course Number 1185 Assistant Professor Maria Roche Fall; Q1; 1.5 credits Paper Overview: Innovating inside established organizations is no easy feat. It is difficult to do something new when it... View Details

13 Mar 2005
Research & Ideas

Reinforcing Values: A Public Dressing Down

Faced with the need for massive change, most managers respond predictably. They revamp the organization's strategy, then round up the usual set of suspects—people, pay, and processes—shifting around staff, realigning incentives, and... View Details

Keywords: by David A. Garvin & Michael A. Roberto

08 Jul 2013
Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

innovation simply by ensuring that new firms have room to enter the market. Second, efficient liquidation also reduces a retailer's cost of capital by increasing the bank's confidence that a retailer's inventory can be used as collateral. "To date, much of the... View Details

Keywords: by Julia Hanna; Retail

25 Aug 2003
Research & Ideas

Should You Sell Your Digital Privacy?

therefore has an incentive to police the actions of the parties to which it sells the data, and to conduct its own interactions with a degree of civility, because its interests are aligned with the interests of the customer. Q: What is... View Details

Keywords: by Manda Salls & Sean Silverthorne; Advertising

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

likes to do operations like housekeeping and food and beverage. And there’s a third entity that has the brand. Companies like the Four Seasons or Ritz Carlton, we say they “flag” a hotel. They don’t manage it; they “flag” it. Trump has a... View Details

Keywords: by Christina Pazzanese

16 Jun 2003
Research & Ideas

Researchers Contribute Globalization of Markets Papers

predictor of events, but the power and sometimes outrageous language used by Levitt changed the nature of debate on the issue, and created new perspectives for managers to consider as they approach world markets. Levitt's key insight... View Details

Keywords: by Working Knowledge editors

Profile

Daniel Serna

percent of the food served could be described as 'sustainable.' By the time I left, we he had lifted it to fifty percent." Leaving the comfort zone In the summer of 2007, Dan participated in HBS' Summer Ventures in Management... View Details

26 Jul 2024
Research & Ideas

Why Great Ideas Get Stuck in Universities

Roche and Boudou considered several explanations for their findings: whether the technology driving the startup was too new or not good enough, and whether the founders took too central a role in controlling or managing the company.... View Details

Keywords: by Ben Rand; Biotechnology; Health

01 Oct 1999
News

The View from the Pit

are all experiencing HBS from the other side of the educational equation. Representing the areas of finance (Baldwin) and general management (Barrett, Hightower), they bring a potent mix of skills and expertise to the classroom - and even... View Details

Keywords: Judith A. Ross

Web

What Makes a Leadership Team Effective? Start with These Eight Steps | Working Knowledge

top, know that their management team’s ineffectiveness is leading to the underperformance of their company, but they don’t know how to improve the situation. They have the power to affect change yet cannot seem to achieve it. This... View Details

17 Mar 2021
Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

that attract consumers to retailers’ websites. Companies typically have to balance the popularity of these policies in a competitive market with the high costs of managing returns, including shipping and restocking fees that cut into... View Details

Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail

01 Mar 2023
News

The Latest Model

tracking public funds. The firm’s findings, which were published in September by EY and the Official Monetary and Financial Institutes Forum, indicate that a blockchain-based public finance management system could save hundreds of... View Details

Keywords: Alexander Gelfand; blockchain; cryptocurrency; economic models; innovation; consulting; Management, Scientific, and Technical Consulting Services; Professional Services

01 Jun 2006
News

One-on-One with Tom Oreck

knows, maybe never.” Did you ever consider declaring the business a total loss? As bad as it was, and as great as the uncertainty was, there was never a question about whether we were going to get up and running. No one on the management... View Details

Keywords: Roger Thompson; Clothing and Clothing Accessories Stores; Retail Trade

01 Jun 2018
News

June 2018 Alumni and Faculty Books

And his afterlife: “When three-headed Cerberus greeted him / Socrates replied: ‘I won’t need / an attack dog, thank you. I married one.’” Mergers and Acquisitions: Integration and Transformation Management as the Gateway to Success by... View Details

16 Dec 2014
First Look

First Look: December 16

Publications December 2014 Management Science When Performance Trumps Gender Bias: Joint Versus Separate Evaluation By: Bohnet, Iris, Alexandra van Geen, and Max Bazerman Abstract—We examine a new intervention to overcome gender biases in... View Details