Publications

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01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

way to organize and provide a voice for the shareholders. Shareholder meetings I believe should be annual, brief and rather formal, focusing on the election of board members and auditors and updating corporate by-laws. While these shareholder activities are View Details

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

employers’ past transgressions. Generational factors and burnout Leaders must realize that their workers are their greatest assets in their quest to achieve institutional goals. Instead of paying lip service to caring for employees or... View Details

Keywords: by Hise Gibson and MaShon Wilson

Web

General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

Introduction 1840s – 1880s General Merchants to Commodities Brokers 1880s – 1920s Investment Banking & Securities Underwriting 1920s – 1960s Investing in Emerging Industries 1850–1968 Lehman Brothers Family Partners 1960s – 2000s... View Details

13 Feb 2007
First Look

First Look: February 13, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=905067 Performing Industry Research to Inform Investment Decisions Harvard Business Note 207-069 Conducting thorough research about an industry... View Details

Keywords: Martha Lagace

14 Mar 2023
In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

lasting effects on the VC industry side, a subject for another day. Victoria Ivashina is the Lovett-Learned Professor of Finance and head of the Finance Unit. Erik Stafford: Interest rate exposure and customer withdrawals were devastating... View Details

Keywords: by Dina Gerdeman; Financial Services; Financial Services

01 Dec 2023
News

Venturing Forth

Illustration by Adam McCauley Venture capital is a heady industry: Big bets mean big checks when the deals hit right. And for most of the last decade, those taking part in the funds were riding high: Capital was abundant, valuations were soaring, and the stock market... View Details

Keywords: Janelle Nanos; Funds, Trusts, and Other Financial Vehicles; Finance

31 Mar 2009
First Look

First Look: March 31, 2009

rights, and legal liability of companies and executives for violating human rights. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=309097 DreamWorks SKG Inc.: To Distribute or Not to Distribute? Harvard... View Details

Keywords: Martha Lagace

15 Jun 2021
News

Zone Defense

telling him. Ryan Tseng had already started two successful companies, and where Brandon saw a business opportunity in building AI software to operate unmanned systems for the military, Ryan saw a behemoth defense industry with high... View Details

Keywords: April White; drone technology; military; security; entrepreneurship; leadership; Air Transportation; Transportation

December 2005 (Revised March 2007)
Case

Innovation and Collaboration at Merrill Lynch

By: Boris Groysberg and Ingrid Vargas

In the spring of 2005, Candace Browning, head of Global Securities Research and Economics at Merrill Lynch, led about 500 Merrill Lynch analysts worldwide in a collaborative effort to produce innovative research, most of them accustomed to working independently in... View Details

Keywords: Leadership; Groups and Teams; Management Teams; Decision Making; Collaborative Innovation and Invention; Negotiation; Mathematical Methods; Strategy; Human Resources; Motivation and Incentives; Banking Industry; Banking Industry

10 Oct 2023
Cold Call Podcast

Scaling Two Businesses Against the Odds: Wendy Estrella’s Founder’s Journey

Keywords: Re: Jeffrey J. Bussgang; Legal Services; Legal Services

Web

The Railroads: The First Big Business - Railroads and the Transformation of Capitalism | Harvard Business School

Horses drew wagons along rails made of wood and later iron. In the 1820s, the English introduced the first successful steam locomotive engine. As routes were carved out, mining areas transformed into industrial centers and coastal sites... View Details

March 2001 (Revised September 2005)
Case

Ritz-Carlton Hotel Company, The

By: Sandra J. Sucher and Stacy McManus

In just seven days, the Ritz-Carlton transforms newly hired employees into "Ladies and Gentlemen Serving Ladies and Gentlemen." The case details a new hotel launch, focusing on the unique blend of leadership, quality processes, and values of self-respect and dignity,... View Details

Keywords: Customer Satisfaction; Innovation and Invention; Leadership; Brands and Branding; Product Launch; Service Operations; Performance Improvement; Problems and Challenges; Quality; Status and Position; Culture; Value Creation; Accommodations Industry; Accommodations Industry

30 Mar 2003
Research & Ideas

The Future of IT Consulting

hyper growth during the 1990's, consulting is still in restructure mode. A high degree of industry adaptation in the IT consulting industry will be required in the future.— Nolan and Bennigson Within this... View Details

Keywords: by Sarah Jane Johnston; Consulting

February 2024
Supplement

JTC: Stronger Together with Shared Ownership: What JTC Did and Its Impact

By: Ethan Bernstein

Nigel Le Quesne, CEO of Jersey-based financial services firm JTC, firmly believed that "shared ownership" was at the heart of his company’s successful track record. The firm had seen its revenues, profits, and number of clients and staff grow steadily throughout its... View Details

Keywords: Employee Stock Ownership Plan; Leadership Style; Organizational Culture; Going Public; Employee Ownership; Financial Services Industry

January 1999 (Revised November 1999)
Case

Metapath Software: September 1997

By: G. Felda Hardymon and Bill Wasik

In September 1997, John Hansen called together his board to debate an interesting choice that his company had to make. Hansen--the CEO of Metapath Software, a provider of software and services to wireless carriers--had two offers to describe. The first was an offer to... View Details

Keywords: Private Ownership; Mergers and Acquisitions; Private Equity; Decision Choices and Conditions; Governing and Advisory Boards; Management Teams; Stocks; Public Ownership; Negotiation Deal; Telecommunications Industry; Telecommunications Industry

Web

Faculty & Research - Business History

the U.S. South declared secession from the Union. The trigger for the crisis was Abraham... 20 Feb 2024 News Honoring the History of Black Americans in the Military Re: Hise Gibson Senior Lecturer Hise Gibson talks about his experience in the United States Army, Black... View Details

September 2023 (Revised December 2023)
Case

Twiddy & Company: Trust in a Chaotic Environment

By: Sandra J. Sucher, Shalene Gupta and Tom Quinn

Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from... View Details

Keywords: Trust; Health Pandemics; Organizational Culture; Disruption; Government Legislation; Transportation; Tourism Industry; North Carolina; United States