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      Judgment And Decision MakingRemove Judgment And Decision Making →

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      • August 1995
      • Teaching Note

      Xerox: Outsourcing Global Information Technology Resources TN

      By: Richard L. Nolan
      Teaching Note for (9-195-158). View Details
      Keywords: Revenue; Information Technology; Technological Innovation; Contracts; Decisions; Job Cuts and Outsourcing; Computer Industry
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      Nolan, Richard L. "Xerox: Outsourcing Global Information Technology Resources TN." Harvard Business School Teaching Note 196-055, August 1995.
      • August 1995 (Revised August 1995)
      • Case

      CIGNA Property and Casualty Reengineering (A)

      By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
      Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
      Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
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      Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (A)." Harvard Business School Case 196-059, August 1995. (Revised August 1995.)
      • August 1995 (Revised September 1995)
      • Case

      Hutton Branch Manager (A)

      By: Lynn S. Paine and Jane Palley Katz
      The manager of an E.F. Hutton branch office must decide how best to approach a colleague whose aggressive and ethically problematic cash management practices have cost the branch a major institutional client. These practices had been encouraged by top management at... View Details
      Keywords: Ethics; Business or Company Management; Decisions; Management Skills; Cash Flow; Financial Management; Investment; Management Teams; Financial Services Industry
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      Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (A)." Harvard Business School Case 396-044, August 1995. (Revised September 1995.)
      • August 1995
      • Case

      Hutton Branch Manager (D)

      By: Lynn S. Paine and Jane Palley Katz
      Describes the actions taken by E.F.Hutton management in response to the Bell Report, a study prepared by former Attorney General Griffin Bell and his law firm after Hutton pleaded guilty to 2,000 counts of mail and wire fraud in connection with its cash management... View Details
      Keywords: Legal Liability; Crime and Corruption; Moral Sensibility; Acquisition; Decisions; Business or Company Management; Financial Services Industry
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      Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (D)." Harvard Business School Case 396-047, August 1995.
      • 1995
      • Chapter

      Alternative Models of Negotiated Outcomes and the Nontraditional Utility Concerns That Limit Their Predictability

      By: S. B. White, M. H. Bazerman and M. A. Neale
      Keywords: Negotiation; Outcome or Result; Forecasting and Prediction
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      White, S. B., M. H. Bazerman, and M. A. Neale. "Alternative Models of Negotiated Outcomes and the Nontraditional Utility Concerns That Limit Their Predictability." In Research on Negotiation in Organizations, edited by R. J. Bies, R. Lewicki, and B. Sheppard. Greenwich, CT: JAI Press, 1995.
      • July 1995
      • Teaching Note

      Air Products and Chemicals, Inc.: MIS Reorganization (A) and Project ICON (A), (Abridged) TN

      By: F. Warren McFarlan
      Teaching Note for (9-193-008). View Details
      Keywords: Restructuring; Management Teams; Transformation; Decisions; Management Succession; Chemical Industry; London
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      McFarlan, F. Warren. "Air Products and Chemicals, Inc.: MIS Reorganization (A) and Project ICON (A), (Abridged) TN." Harvard Business School Teaching Note 196-035, July 1995.
      • July–August 1995
      • Article

      The Power of Predictability

      By: H. H. Stevenson and M. C. Moldoveanu
      Keywords: Forecasting and Prediction
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      Stevenson, H. H., and M. C. Moldoveanu. "The Power of Predictability." Harvard Business Review 73, no. 4 (July–August 1995).
      • June 1995
      • Supplement

      Frito-Lay, Decision Support System Software: Macintosh Network Version

      By: Lynda M. Applegate
      Keywords: Decision Making; Applications and Software; Digital Platforms
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      Applegate, Lynda M. "Frito-Lay, Decision Support System Software: Macintosh Network Version." Harvard Business School Spreadsheet Supplement 195-726, June 1995.
      • June 1995
      • Supplement

      Frito-Lay, Decision Support System Software: Macintosh Version

      By: Lynda M. Applegate
      Keywords: Decision Making; Applications and Software; Digital Platforms
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      Applegate, Lynda M. "Frito-Lay, Decision Support System Software: Macintosh Version." Harvard Business School Spreadsheet Supplement 195-725, June 1995.
      • May 1995
      • Teaching Note

      C.K. Coolidge, Inc. (A) TN

      By: David E. Bell
      Teaching Note for (9-894-017). View Details
      Keywords: Patents; Decisions; Management Analysis, Tools, and Techniques; Competition; Chemical Industry
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      Bell, David E. "C.K. Coolidge, Inc. (A) TN." Harvard Business School Teaching Note 895-074, May 1995.
      • May 1995 (Revised April 1998)
      • Case

      AT&T Paradyne

      By: Robert S. Kaplan
      A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details
      Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Technology Industry; Telecommunications Industry
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      Kaplan, Robert S. "AT&T Paradyne." Harvard Business School Case 195-165, May 1995. (Revised April 1998.)
      • April 1995 (Revised May 1995)
      • Teaching Note

      Exercises on the Value of Information (TN)

      By: David E. Bell
      Teaching Note for (9-893-006). View Details
      Keywords: Decisions; Information; Risk and Uncertainty
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      Bell, David E. "Exercises on the Value of Information (TN)." Harvard Business School Teaching Note 895-064, April 1995. (Revised May 1995.)
      • April 1995
      • Teaching Note

      Freemark Abbey Winery TN

      By: David E. Bell
      Teaching Note for (9-181-027). View Details
      Keywords: Decision Choices and Conditions; Consumer Behavior; Value; Risk and Uncertainty; Plant-Based Agribusiness; Agriculture and Agribusiness Industry
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      Bell, David E. "Freemark Abbey Winery TN." Harvard Business School Teaching Note 895-053, April 1995.
      • 1995
      • Book

      Data Analysis, Regression, and Forecasting

      By: A. Schleifer Jr. and D. E. Bell
      Keywords: Forecasting and Prediction
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      Schleifer, A., Jr., and D. E. Bell. Data Analysis, Regression, and Forecasting. Cambridge, MA: Course Technology Inc. (CTI), 1995.
      • April 1995
      • Article

      Perceptions of Fairness in Interpersonal and Individual Choice Situations

      By: M. H. Bazerman, S. B. White and G. F. Loewenstein
      Keywords: Perception; Fairness; Decision Choices and Conditions
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      Bazerman, M. H., S. B. White, and G. F. Loewenstein. "Perceptions of Fairness in Interpersonal and Individual Choice Situations." Current Directions in Psychological Science 4, no. 2 (April 1995): 39–43.
      • March 1995 (Revised July 1996)
      • Case

      Mattson Foods, Inc. (Revised): The Bardolini Division

      By: Steven C. Wheelwright
      The Bardolini Division of Mattson Foods, with plants in the northeast and midwest, wants to open up the western market for its pizza. Management must decide whether to build a new plant on the West Coast, and what type of technology to put in the plant if they decide... View Details
      Keywords: Logistics; Emerging Markets; Business Startups; Decision Choices and Conditions; Business Plan; Capital Budgeting; Expansion; Buildings and Facilities; Strategic Planning; Marketing Strategy; Technology; Economic Systems; Food and Beverage Industry
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      Wheelwright, Steven C. "Mattson Foods, Inc. (Revised): The Bardolini Division." Harvard Business School Case 695-058, March 1995. (Revised July 1996.)
      • 1995
      • Book

      Introduction to Statistical Decision Theory

      By: John W. Pratt, Howard Raiffa and Robert Schlaifer
      Keywords: Mathematical Methods; Decision Making; Theory
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      Pratt, John W., Howard Raiffa, and Robert Schlaifer. Introduction to Statistical Decision Theory. MIT Press, 1995.
      • February 1995 (Revised August 1995)
      • Case

      Microsoft in the People's Republic of China, 1993

      By: Tarun Khanna
      Explores some of the economic and political tradeoffs that need to be negotiated by a firm seeking to influence industry structure. The setting is the nascent personal computer software industry in the People's Republic of China (PRC) in 1993. Microsoft has to localize... View Details
      Keywords: Cost vs Benefits; Product Marketing; Market Entry and Exit; Market Transactions; Industry Structures; Partners and Partnerships; Vertical Integration; Software; Information Technology Industry; China
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      Khanna, Tarun. "Microsoft in the People's Republic of China, 1993." Harvard Business School Case 795-115, February 1995. (Revised August 1995.)
      • Article

      A Brand's Eye View of Response Segmentation in Consumer Choice Behavior

      By: Randolph E. Bucklin, Sunil Gupta and Sangman Han
      Keywords: Brands and Branding; Segmentation; Decision Choices and Conditions; Customers; Behavior
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      Bucklin, Randolph E., Sunil Gupta, and Sangman Han. "A Brand's Eye View of Response Segmentation in Consumer Choice Behavior." Journal of Marketing Research (JMR) 32, no. 1 (February 1995): 66–74.
      • February 1995
      • Article

      Does Familiarity Breed Trust? The Implications of Repeated Ties on Contractual Choice in Alliances

      By: Ranjay Gulati
      Keywords: Trust; Contracts; Decision Choices and Conditions; Alliances
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      Gulati, Ranjay. "Does Familiarity Breed Trust? The Implications of Repeated Ties on Contractual Choice in Alliances." Academy of Management Journal 38, no. 1 (February 1995): 85–112.
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