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  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

and debt markets. “These findings throw some doubt on the policy that has been pursued pretty much unanimously by decision-makers in Washington, D.C. to increase competition among raters.” Credit rating agencies provide an assessment of... View Details
Keywords: by Martha Lagace; Financial Services
  • 04 Oct 2016
  • First Look

October 4, 2016

2016 Self-published Introduction to Financial Accounting: Review Quizzes and Practice Exams By: Narayanan, V.G. Abstract—This book provides practice multiple choice questions on introductory accounting topics. It can be used to prepare... View Details
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

assume that all the smart people in the world are born within a 20-mile radius of their headquarters." This last factor—of being able to develop and diffuse innovation rapidly around the world—has emerged to become much more important as companies constantly renew... View Details
Keywords: by Julia Hanna
  • 30 Mar 2003
  • Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for top management executives to... View Details
Keywords: by Manda Mahoney
  • February 2017
  • Case

BlaBlaCar: The Road Ahead...

By: Karim R. Lakhani, Arun Sundararajan, Emilie Billaud and Caroline Caltagirone
In 2017, the co-founders of BlaBlaCar—the world’s largest long-distance carpooling company—reflected on the evolution of their venture and the way forward. BlaBlaCar had reached critical mass and size; yet staying still was not going to be enough to be relevant and... View Details
Keywords: Business Growth and Maturation; Business Startups; Transformation; Decision Making; Values and Beliefs; Growth and Development Strategy; Digital Platforms; Network Effects; Strategic Planning; Competitive Strategy; Expansion; Internet and the Web; Transportation Networks; Web Services Industry; Web Services Industry; France; Europe
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  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

Harhoff, director of the Max Planck Institute for Innovation and Competition in Munich. The book includes 25 original contributions providing an extensive view of user and open innovation by scholars from all over the world in a variety... View Details
Keywords: by Dina Gerdeman
  • 03 Aug 2015
  • Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

of like Lowes opening a store inside Home Depot. But since Amazon makes its profits from product sales to consumers, while Alibaba makes money from service and advertising fees from merchants, both could help the other increase its... View Details
Keywords: by Michael Blanding; Information; Publishing; Technology
  • 30 Jul 2024
  • Research & Ideas

Do Social Movements Sway Voters? Not Really, Except for One

of Economic Research, Pons and Gethin say “protests generate substantial internet activity but have limited effects on political attitudes.” One exception: Black Lives Matter The Black Lives Matter protests in the wake of George Floyd’s... View Details
Keywords: by Sean Silverthorne
  • 25 Jun 2019
  • Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

identifying recurring problems. User communities can also lower costs by providing limited product support—especially for products and services that have been phased out—or informal support for hiring and... View Details
Keywords: by Danielle Kost
  • 14 Dec 2010
  • Op-Ed

Tax US Companies to Spur Spending

productively in the United States. A previous repatriation tax holiday in 2004 induced the return of more than $300 billion to this country, and commentators across the political spectrum, including Andy Stern, formerly of the Service... View Details
Keywords: by Mihir A. Desai
  • 17 Jul 2012
  • First Look

First Look: July 17

create institutional pressure to spur performance improvement. By examining how organizational characteristics moderate establishments' responses to a prominent environmental information disclosure program, we provide among the first... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2014
  • What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

social inequality." Romuald Kepa added: "The invention of the steam engine and resulting shifts in the society are great providers of insight… Luckily, (the) world did not collapse " Others were not so sure that... View Details
Keywords: by James Heskett
  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

designing service interactions so that citizens can see the often-hidden work that government performs. Across three studies, we find that revealing the “submerged state” through operational transparency impacts citizens’ attitudes and... View Details
Keywords: Dina Gerdeman
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

the United States, which provides the foundation for much of the world’s monetary policy, is exempt from the gravity-like nature of traditional economics in which, as GOlsen said, “Countries can run deficits until they run out of willing... View Details
Keywords: by James Heskett
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

management services provided by an affiliate network. (Most merchants use affiliate networks to manage the technical infrastructure of the program, but not necessarily the administrative duties.) There are... View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 17 Sep 2013
  • First Look

First Look: September 17

for the company contacts outsourcing the work, as the workers in India are paid about the market wage for their work. These results and other observations lead to the conclusion that diaspora connections continue to be important even as online platforms View Details
Keywords: Sean Silverthorne
  • August 2002 (Revised June 2006)
  • Case

Great Dakota Bank: Online Banking

By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar
In 2002, Great Dakota Bank's retail division is considering how heavily it should be promoting the company's online banking service. A recent promotional campaign appears to have significantly increased enrollments in online banking, but it is unclear whether the bank... View Details
Keywords: Banks and Banking; Internet and the Web; Customer Relationship Management; Consumer Behavior; Demand and Consumers; Technological Innovation; Customer Value and Value Chain; Customer Satisfaction; Management; Service Operations; Banking Industry
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  • 01 Feb 2011
  • First Look

First Look: Feb. 1

marketing and sales in Business-to-Business (B2B) organizations. It provides an historical overview, indicating that this is not a new issue facing firms, that the business press has outlined a recurring set of prescriptive advice about... View Details
  • 05 Sep 2012
  • First Look

First Look: September 5

candidates are ready to provide information about their preferences for particular employers, and employers value and are prepared to act on this information. In this paper we study how a signaling mechanism, where each worker can send a... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

attained top positions in corporations or professional services firms. These women thrived, they found, because of three characteristics that are key to resilience: emotional intelligence, authenticity, and agility. The women were adept... View Details
Keywords: Sean Silverthorne

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