Publications

March 2023 (Revised May 2023)
Case

Tribal Councils Investment Group of Manitoba Ltd.

By: David L. Ager

In the Fall of 2014, Heather Berthelette, the recently appointed COO of Tribal Councils Investment Group of Manitoba Ltd. (TCIG), was preparing a recommendation to the Board of Directors about whether to dissolve the company and return any remaining funds to the seven... View Details

Keywords: Indigenous Communities; Corporate Governance; Governing and Advisory Boards; Social Enterprise; Economic Growth; Investment Banking; Canada

March 2011 (Revised June 2013)
Case

Next Street, LLC

By: Richard S. Ruback and Royce Yudkoff

Next Street Financial, LLC was a modern merchant bank that provided high quality advisory services and capital to small- and mid-sized inner city businesses. Next Street was a for-profit business that aimed to increase the growth, profitability and success of its... View Details

Keywords: Development Economics; Entrepreneurship; Capital; Commercial Banking; Investment Funds; Urban Development; Financial Services Industry

2008
Working Paper

Fixing Market Failures or Fixing Elections? Agricultural Credit in India

By: Shawn A. Cole

This paper integrates theories of political budget cycles with theories of tactical electoral redistribution to test for political capture in a novel way. Studying banks in India, I find that government-owned bank lending tracks the electoral cycle, with agricultural... View Details

Keywords: Agribusiness; Banks and Banking; Financing and Loans; Political Elections; State Ownership; Banking Industry; India

Read Now

August 1997 (Revised June 1999)
Case

Providian Trust: Tradition and Technology (A)

By: F. Warren McFarlan and Melissa Dailey

A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously non-IT intensive organization, must completely reposition its management of technology to deal with IT's new... View Details

Keywords: Change Management; Financial Institutions; Business Processes; Organizational Change and Adaptation; Information Technology; Applications and Software; Financial Services Industry

01 Aug 2012
What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

have been preoccupied with the question of financial institutions becoming too big to fail. But recent data points have me asking whether the relevant question should be whether financial (and other organizations) bear a greater risk of... View Details

Keywords: by James Heskett; Manufacturing; Financial Services

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

era of a medical star system is about over. Outstanding medical institutions like Mayo Clinic and Cleveland Clinic have long avoided it. They opt instead for hiring practitioners as employees who are paid incentives for providing better... View Details

Keywords: by Jim Heskett; Health

07 Jul 2010
First Look

First Look: July 7

Building the Water Cube Robert Eccles, Amy C. Edmondson, and Dilyana KaradzhovaHarvard Business School Case 410-054 Arup, an engineering firm, collaborated with PTW Architects and China Construction Design Institute to develop a design... View Details

Keywords: Martha Lagace

August 2021
Supplement

Aligning Mission and Margin at Southern Bancorp

By: Brian Trelstad

Video Supplement for HBS Case No. 321-099. In October 2020, after spending almost a decade to turnaround Southern Bancorp, an Arkansan bank founded with the mission to provide financial services to rural, underserved communities, CEO Darrin Williams is wondering how... View Details

Keywords: Racial Wealth Gap; Banks and Banking; Growth and Development; Corporate Social Responsibility and Impact; Mission and Purpose; Going Public; Investment Return; Social Issues; Wealth and Poverty; Banking Industry; Financial Services Industry; United States; Arkansas

15 Nov 2016
First Look

November 15, 2016

reporting. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/317028-PDF-ENG Harvard Business School Case 917-404 Transferring Knowledge Between Projects at NASA JPL (A) The Jet Propulsion Laboratory (JPL)—formally part of the California View Details

Keywords: Sean Silverthorne

01 Jul 2008
First Look

First Look: July 1, 2008

b01/en/common/item_detail.jhtml?id=808112 SKS Microfinance Harvard Business School Case 208-137 Vikram Akula, CEO of SKS Microfinance, seeks a venture capital investment to fund his firm. SKS, one of the largest and fastest growing microfinance View Details

Keywords: Martha Lagace

17 Jul 2012
First Look

First Look: July 17

create institutional pressure to spur performance improvement. By examining how organizational characteristics moderate establishments' responses to a prominent environmental information disclosure program, we provide among the first... View Details

Keywords: Sean Silverthorne

July 2011
Teaching Note

Miles Everson at PricewaterhouseCoopers (TN)

By: Robert G. Eccles and Penelope Rossano

Teaching Note for 410062. View Details

Keywords: Partners and Partnerships; Employees; Financial Institutions; Opportunities; Networks; Managerial Roles; Experience and Expertise; Attitudes; Leadership; Service Industry; United States

20 Mar 2019
Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

on the dynamics of one specific context. But the conflicting findings from past studies suggest that we may want to go beyond the scope of one industry or country to identify broader trends that may be missed in too narrow a scope. Moreover, View Details

Keywords: by Sean Silverthorne

21 Feb 2017
First Look

First Look at New Research: February 21

across medicine. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52286 forthcoming Strategic Management Journal Overcoming Institutional Voids: A Reputation-Based View of Long-Run Survival By: Gao, Cheng, Tiona Zuzul,... View Details

Keywords: Carmen Nobel

February 2022 (Revised November 2022)
Case

Fondeadora

By: Álvaro Rodríguez Arregui and Mitchell Weiss

Norman Müller and René Serrano, cofounders of Fondeadora, a Mexican “neobank,” had lined up a $12.5 million in Series A funding round in 2020 only to run into a major obstacle: The lead investor was Gradient Ventures, a venture firm launched by Alphabet, Inc., and... View Details

Keywords: Fundraising; Entrepreneurship; Venture Capital; Financial Institutions; Business Startups; Government Legislation; Governing Rules, Regulations, and Reforms; Financial Strategy; Financial Services Industry; Mexico City; Latin America

June 2015 (Revised November 2015)
Case

Akbank: Options in Digital Banking

By: Rajiv Lal and Esel Çekin

This case discusses the digitalization strategies of a leading bank in Turkey, Akbank, and how to position its digital banking products going forward. The Turkish banking industry was undergoing a transformation prompted by the demands of the country's digitally savvy,... View Details

Keywords: Marketing; Banking; Emerging Market; Regulations; Channels; Digitization; Information Technology; Competition; Brands and Branding; Organizational Change and Adaptation; Emerging Markets; Distribution Channels; Banks and Banking; Digital Transformation; Banking Industry; Financial Services Industry; Turkey

April 2014
Supplement

Managing Change at Axis Bank (B)

By: Paul Healy and Rachna Tahilyani

Axis Bank is India's third largest private sector bank. In April 2009, Shikha Sharma, an outsider was appointed as its CEO. She took over from a person who had overseen ten years of rapid growth at the bank. The selection of an outsider as the new CEO surprised many... View Details

Keywords: Change Management; Transformation; Organizational Culture; Organizational Change and Adaptation; Leadership Style; Leading Change; Valuation; Finance; Banks and Banking; Financial Services Industry; Banking Industry; India

December 2009 (Revised June 2010)
Supplement

Goldman Sachs: A Bank for All Seasons (C)

By: Lena G. Goldberg and Tiffany Lynne Obenchain

After posting its first-ever quarterly loss in 2008, Goldman Sachs surpassed market expectations for the first quarter of 2009 but came under intensive fire for, among other things, announcing its intention to repay TARP thereby avoiding its compensation limitations. View Details

Keywords: Financial Crisis; Investment Banking; Corporate Disclosure; Policy; Executive Compensation; Business and Government Relations; Banking Industry