Giving and Philanthropy - Publications - Faculty & Research

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

about how an algorithm works—but following its advice based on trusting the people who designed and tested it—can lead to better decision-making and financial results for businesses, say researchers... View Details

Keywords: by Rachel Layne

01 Jan 2011
News

Seth Klarman, MBA 1982

responsibility with success, and that is leaving the world better than you found it," says Seth Klarman, who sees giving back as one of the key metrics to consider when gauging success. Another is whether... View Details

10 Nov 2015
Blog Post

Using an MBA for a Career Change

certainly a starting place. It takes more than just an MBA to change careers. It takes patience, humility, perseverance, and asking for help. But having friends and professors at HBS View Details

05 Apr 2024
Blog Post

How I Spent my 2+2 Deferral: Zoe Bhargava

opportunity to apply to HBS through the deferred 2+2 program. It seemed like a risk-free opportunity, so I decided to take the GMAT and give it a try. After researching HBS and... View Details

Web

Agents of Change: The Founding of the AASU - The Golden Age of Black Business

Herndon returned to Atlanta to oversee the growth of the Atlanta Life Insurance Company (today the Atlanta Life Financial Group), founded by his father Alonzo. Herndon continued his family's tradition of philanthropy with major financial... View Details

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

There’s a saying in hospitality: The customer is always right. In fact, customers might be more influential than ever, according to a study of online restaurant reviews. Yelp, the website where consumers share their service experiences, often amplifies pest problems... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

Web

Connell House | About

leadership. The Connell family’s philanthropy has also had a significant impact on innovations in the MBA Program. About the Name William F. Connell (1938-2001) was a visionary business leader, known for his strategic skills, ethical... View Details

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

anxiety about school loans, etc. Understanding how you and your cofounder think about money will give you a lot of perspective when it comes time to raise capital, price your product, pay employees, etc.... View Details

Keywords: by Julia Austin

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

they have decided to give up their weekend to come up with a better idea? Would they have agreed to break the routine of Mondays working remotely to share their response in the relative privacy of the office (vs. online)? Would the five... View Details

Keywords: by James Heskett

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

all of us. DeLollis: When it comes to race, technology, and tomorrow’s business outcomes, what advice would you give to CEOs, CMOs, and other top decision makers? Turner: I... View Details

Keywords: by Barbara DeLollis

17 Oct 2013
Working Paper Summaries

Sharing Design Rights: A Commons Approach for Developing Infrastructure

Keywords: by Nuno Gil & Carliss Y. Baldwin

11 May 2022
Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

prioritizing. If this is your dream, don’t give up on it. Favorite HBS mama memory? Having Mika with us as the only baby in our section retreat with 100 section aunts and uncles was an experience I’ll never... View Details

23 Jan 2024
News

A Wide Net

Growing up in Mumbai, Navroz Udwadia (MBA 2005) spent most of his time on the tennis court, where he was an internationally ranked athlete. Today, as cofounder and partner of Alpha Wave, a global investment group with a multibillion-dollar stake in India’s startup... View Details

Keywords: April White

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

(Robbins, 2007). Michael Duncan, a deputy chief medical of cer with the U.S. National Aeronautics and Space Administration (NASA), reported that the Chilean of cials said, “Let’s try to identify who the experts are in the eld let’s get... View Details

Keywords: by Amy C. Edmondson; Mining

17 Jan 2018
Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

to provide some explanation and give a measured response justifying the pay disparity.” Connections between wage disparity and company performance are detailed in Rouen’s... View Details

Keywords: by Dina Gerdeman

15 Sep 2021
Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

No one wants to hear that their car exhaust is hurting the planet, or that their jeans were made in a sweatshop, or that their doughnut might give them diabetes one day. In fact, people often go to great lengths to avoid information that... View Details

Keywords: by Kristen Senz

12 Feb 2018
Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

customer’s relative position in it when there is someone behind them. For example, they could not only say, “You are the fifth caller,” but “You are the fifth caller out of seven,” to give them a downward comparison. “Not knowing that... View Details

Keywords: by Michael Blanding; Retail; Service

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

overprotective of people also causes us to avoid giving feedback to top management. Q: What kind of leadership is necessary for a HCHP firm? A: Leaders must have HCHP vision and values (empowerment,... View Details

Keywords: by Martha Lagace

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

baby aspirin to home computers to the meaning of quality health care. Q: Why are these metaphors important for effective marketing? What happens when marketing does not give attention to them in branding and... View Details

Keywords: by Martha Lagace; Consumer Products

Profile

Christina Byrd

supportive,” notes Christina. “But I can’t imagine it’s stronger anywhere else. The section experience, the PRIDE Club – people here want to do their best by each other. I love the community MyTakes talks – you realize how real people are, true to their core. I love... View Details

Publications