Evaluation - Publications - Faculty & Research

31 Jan 2017
First Look

First Look at New Research: January 31, 2017

Abstract—The Food and Drug Administration approves new medical devices after in-depth reviews of safety and effectiveness data. Some have advocated for shorter review times to encourage innovation. We evaluated whether regulatory review... View Details

Keywords: Carmen Nobel

Web

Strategic Financial Analysis Online Course | HBS Online

intersection of accounting, strategy, and finance, and learn how to evaluate a business’s performance, prospects, and value to make strategic investment decisions that generate financial success. 8 weeks 5-6 hours per week 6 modules... View Details

October 2011 (Revised April 2017)
Teaching Note

Raleigh & Rosse: Measures to Motivate Exceptional Service (Brief Case)

By: Robert L. Simons and Michael Mahoney

Teaching Note for 4353. View Details

Keywords: Control Systems; Performance Measurement; Goal Setting; Compensation; Incentives; Motivation; Sales Compensation; Strategy And Execution; Motivation and Incentives; Goals and Objectives; Salesforce Management; Organizational Culture; Accounting; Performance Evaluation; Compensation and Benefits

Citation

Purchase

March 2002 (Revised March 2004)
Case

Metalcraft Supplier Scorecard

By: Susan L. Kulp, V.G. Narayanan and Ronald L. Verkleeren

An automotive components company uses a supplier scorecard to make sourcing decisions and review its supplier performance. View Details

Keywords: Supply Chain Management; Quality; Performance Evaluation; Decision Making; Service Operations; Motivation and Incentives; Supply and Industry; Manufacturing Industry; Auto Industry

Citation

Educators

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01 Jun 2012
News

Social Enterprise Start-Ups Recognized for Bold Ideas

Diabetes is one of the leading causes of death and disability in the developing world, affecting nearly 250 million people worldwide. Yet most can’t afford the blood glucose monitoring needed to manage their condition. For a target group in southern India, that is... View Details

Keywords: contests; awards

18 Feb 2016
News

Challenge Aims to Speed Drug Trials Process

share ideas on how precision diagnostics and therapies can be brought to market faster. Participants will receive feedback from an online community of precision medicine influencers, executives, researchers, doctors, and advocacy groups. A panel of judges will View Details

Web

Your Personalized Experience | MBA

coaches or student advisors. Manage an Offer Understand and evaluate your offer with confidence and gather the research to negotiate. Success on the Job CPD helps students make a lasting impression during their first few weeks and further... View Details

09 Dec 2014
First Look

First Look: December 9

and then prepared and delivered a speech to two evaluators as part of a mock job interview. All interview speeches were videotaped and coded for overall performance and hireability, and for two potential mediators: verbal content (e.g.,... View Details

Keywords: Sean Silverthorne

26 Feb 2013
First Look

First Look: Feb. 26

model. The case describes the various marketing channels employed by the BabbaCo team (Search, Email, Social Media, Deal Sites, Affiliates, etc.), including the strategy and effectiveness for each. Readers can use this knowledge to View Details

Keywords: Sean Silverthorne

September 2014
Case

Balanced Scorecard at Delta/Signal Corp.

By: V.G. Narayanan

This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives and metrics, and initiatives that are aligned with the strategy and objectives. Will the balanced scorecard... View Details

Keywords: Balanced Scorecard; Business Strategy; Financial Reporting; Leading Change; Performance Evaluation; Growth and Development Strategy; Web Services Industry; Auto Industry

Citation

Educators

November 2000 (Revised April 2001)
Case

CMR Enterprises

By: Das Narayandas and Mary N. Caravella

Sam Marcus recently purchased a small cabinet-making company, and is looking for dramatic growth. The company competes in commercial and residential construction markets; shortly after the acquisition, the company gains a large new residential customer. The case traces... View Details

Keywords: Acquisition; Customer Relationship Management; Entrepreneurship; Leadership; Marketing Strategy; Performance Evaluation; Relationships; Segmentation; Construction Industry

Citation

Educators

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Profile

Marco Crespo

building an online booking platform for pet hotels; and a social enterprise, in collaboration with three of his RC colleagues, that evaluates and ranks the quality of Brazilian nonprofits for potential charitable donors. View Details

01 Dec 2020
News

Embrace the Corona-Blur

Taylor says, to bring clarity to the values that most matter to you. Use this moment as an opportunity to evaluate how well your choices reflect your values and how well the various pieces of your life are working together. When you show... View Details

01 Mar 2003
News

Three Appointed to Endowed Professorships

efforts center on issues affecting entrepreneurial firms and their investors. Gompers studies the structure, governance, and performance of private equity funds; the sources of financing, incentive design, and performance of private firms; and long-run performance... View Details

Keywords: fellowships; Colleges, Universities, and Professional Schools; Educational Services

09 Jan 2006
What Do You Think?

Should More Transparency Extend to Education for Management?

. . Before revealing grades, academics should reveal the utility of grades!" Deepak Alse commented: "Accountability and transparency have no areas for exceptions. Real learning cannot happen in the absence of these two factors. However, current View Details

Keywords: by James Heskett; Education

Web

Strategies for Value Creation - Abridged (SVC-S) - Course Catalog

decisions. Student evaluation will be based on class participation and a final exam. For information on the SVC course go to: Strategies for Value Creation (SVC) View Details

01 Dec 2011
News

Noted & Quoted

the practicalities and evaluate the security and the risk. In the more dangerous places, I like to keep a local Mr. Fixit with me.” —Andrew Main Wilson (AMP 156, 1999), on the challenges of photographing the 1,000 travel wonders of the... View Details

Keywords: quotations

Web

Online Creating Brand Value Course | HBS Online

of information about brands, steps that should take place during creating, building, keeping and evaluating brand over time. A lot of things that I learned I have already applied to my work and I see some positive changes in it, which... View Details

October 2023
Supplement

Making Progress at Progress Software (B)

By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort

In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details

Keywords: Leading Change; Negotiation; Organizational Culture; Performance Evaluation; Prejudice and Bias; Talent and Talent Management; Employees; Technology Industry; United States; Bulgaria

Citation

Purchase

September 1996 (Revised May 1997)
Case

Mobil USM&R (C): Lubricants Business Unit

By: Robert S. Kaplan

The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC) for his unit. The purpose was to provide focus for all employees of the unit, enabling it to operate on an... View Details