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Publications

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  • All HBS Web  (4,004)
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  • All HBS Web  (4,004)
    • People  (3)
    • News  (1,061)
    • Research  (2,604)
    • Events  (6)
    • Multimedia  (35)
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← Page 119 of 4,004 Results →
  • 01 Oct 1999
  • News

HBS Alumni Association Board of Directors: President's Report

will attempt to determine how clubs should define themselves to compete in the 21st century. The committee will undertake a marketing analysis in conjunction with a group of clubs, the goal being to create workable models for improving... View Details
  • 01 Oct 2000
  • News

Three Promoted to Full Professor

examining how firms compete in foreign markets and how government policies shape and constrain their options. She is also writing a book about information-based industries, such as media and entertainment, and their quest for global... View Details
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

It's the E=MC2 of customer loyalty. Deeply satisfied employee = deeply satisfied customer = lifelong profit. Harvard Business School professor emeritus Jim Heskett and professor Earl Sasser have pursued this seemingly simple equation in books including Service... View Details
Keywords: by Sean Silverthorne
  • April 2010
  • Case

Manchester Bidwell Corporation: the Replication Question

By: Toby E. Stuart, G. Felda Hardymon, James L. Heskett and Ann Leamon
Bill Strickland, CEO of Manchester Bidwell Corporation, must decide the best way to replicate his innovative, award-winning approach to curing poverty. Manchester Bidwell's approach, which provides both adult job-training tuned to fill the needs of local industries and... View Details
Keywords: Corporate Entrepreneurship; Nonprofit Organizations; Growth and Development; Social Enterprise; Poverty; Training; Competency and Skills; Jobs and Positions; Human Resources
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Stuart, Toby E., G. Felda Hardymon, James L. Heskett, and Ann Leamon. "Manchester Bidwell Corporation: the Replication Question." Harvard Business School Case 810-097, April 2010.
  • January 2010
  • Article

The Role of Experience in the Gambler's Fallacy

By: Greg Barron and Stephen Leider
Recent papers have demonstrated that the way people acquire information about a decision problem, by experience or by abstract description, can affect their behavior. We examined the role of experience over time in the emergence of the Gambler's Fallacy in binary... View Details
Keywords: Experience and Expertise; Decision Making; Forecasting and Prediction; Knowledge Acquisition; Outcome or Result; Game Theory; Prejudice and Bias
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Barron, Greg, and Stephen Leider. "The Role of Experience in the Gambler's Fallacy." Special Issue on Decisions from Experience. Journal of Behavioral Decision Making 23, no. 1 (January 2010).
  • October 2008
  • Case

Hrad Technika

Examines a struggling IT outsourcing project from the perspective of the IT services provider-Hrad Technika. When used in conjunction with "Tegan c.c.c." (9-609-038), it provides an opportunity to see both sides of the issue. When Hrad enters into a contract to create... View Details
Keywords: Experience and Expertise; Globalized Firms and Management; Job Cuts and Outsourcing; Service Delivery; Service Operations; Projects; Information Technology; Wales
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Upton, David M., and Bradley R. Staats. "Hrad Technika." Harvard Business School Case 609-039, October 2008.
  • April 2001
  • Teaching Note

Katharine Graham TN

By: Kathleen L. McGinn, Lisa M. Gunther and Dina R. Pradel
Teaching Note for (9-801-276). View Details
Keywords: Leading Change; Public Ownership; Power and Influence; Experience and Expertise; Value; Decision Making; Personal Development and Career; Risk and Uncertainty
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McGinn, Kathleen L., Lisa M. Gunther, and Dina R. Pradel. "Katharine Graham TN." Harvard Business School Teaching Note 801-281, April 2001.
  • May 2000 (Revised October 2001)
  • Case

Dell Ventures

By: Paul A. Gompers, Carin-Isabel Knoop and Cate Reavis
Describes the rationale behind the strategy and structure of Dell Computer Corp.'s VC arm, Dell Ventures. While Dell Ventures had a phenomenal year one, it faced a number of challenges including dealing with market risks, finding and retaining talent, maintaining... View Details
Keywords: Business Divisions; Talent and Talent Management; Goals and Objectives; Risk Management; Organizational Structure; Interests; Business Strategy; Computer Industry
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Gompers, Paul A., Carin-Isabel Knoop, and Cate Reavis. "Dell Ventures." Harvard Business School Case 200-062, May 2000. (Revised October 2001.)
  • 29 Apr 2019
  • News

A Global Mission

For more than 50 years, Art DeFehr (MBA 1967) has been a fixture at Palliser, the Canadian furniture company founded by his family. He served as CEO of the 2,000-employee firm from 1984 to 2015 and continues to sit on its board. For the last half century, DeFehr has... View Details
  • 21 Sep 2010
  • News

Investing in Experience

Keywords: Securities, Commodities, and Other Financial Investments; Finance
  • 07 Sep 2021
  • News

One Degree of Difference

Courtesy Paris Wallace Courtesy Paris Wallace At 70 employees strong, the Boston-based digital company Ovia Health is on the smallish-but-mighty size compared to the rest of the local tech hub. Competing for talent is tough. While those... View Details
Keywords: Jen McFarland Flint; Ambulatory Health Care Services; Health, Social Assistance
  • 11 Oct 2010
  • Research & Ideas

It Pays to Hire Women in Countries That Won’t

Call it corporate alchemy. New research finds that multinational companies can spin gender bias into gold by recruiting and hiring well-educated female managers in countries that traditionally discriminate against women. Employing women who are excluded by their own... View Details
Keywords: by Carmen Nobel
  • March 2011
  • Teaching Note

Metro-Goldwyn-Mayer (MGM) and Tom Cruise

By: Anita Elberse
Teaching Note for 508057. View Details
Keywords: Partners and Partnerships; Behavior; Motivation and Incentives; Talent and Talent Management; Creativity; Entertainment and Recreation Industry
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Elberse, Anita. "Metro-Goldwyn-Mayer (MGM) and Tom Cruise." Harvard Business School Teaching Note 511-087, March 2011.
  • Article

Specialization and Success: Evidence from Venture Capital

By: Paul A. Gompers, Anna Kovner and Josh Lerner
This paper examines how organizational structure affects behavior and outcomes, studying the performance of different types of venture capital organizations. We find a strong positive relationship between the degree of specialization by individual venture capitalists... View Details
Keywords: Experience and Expertise; Venture Capital; Organizational Structure; Outcome or Result; Performance Effectiveness; Behavior; Financial Services Industry
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Gompers, Paul A., Anna Kovner, and Josh Lerner. "Specialization and Success: Evidence from Venture Capital." Journal of Economics & Management Strategy 18, no. 3 (Fall 2009): 817–844.
  • February 2020 (Revised August 2020)
  • Case

Catalant's Operating System for the Future of Work

By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
Keywords: Entrepreneurship; Information Technology; Talent and Talent Management; Business Model; Transformation
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Stanton, Christopher, William R. Kerr, James Palano, and Kendall Smith. "Catalant's Operating System for the Future of Work." Harvard Business School Case 820-093, February 2020. (Revised August 2020.)
  • 01 Sep 2008
  • News

Where Are They Now?

MARSHALL Speaking from his home at the Meadows of Napa Valley, a retirement community tucked among vineyards north of San Francisco, Marty Marshall (MBA 2/’47, DCS ’53) expounds on the virtues of his relatively new (since 2006) stomping grounds. “It’s a well-run... View Details
Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2008
  • News

An American Story

Joan Levy and Ted Levitt on August 1, 1948. The couple married six months after their first date. Photo courtesy Joan Levitt Boris Levitt was a Russian shoemaker who lived under Stalin before he was captured by the German army and brought to that country. He married... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 12 Sep 2011
  • Research & Ideas

The Untold Story of ‘Green’ Entrepreneurs

In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It was a beacon in the dark that... View Details
Keywords: by Sean Silverthorne
  • 16 Feb 2004
  • Research & Ideas

Marketing Wine to the World

differentiation, which reduces buyer power. Structural differences suggest that firms need to compete differently as they enter markets around the world. We can perform similar comparisons along other dimensions of industry structure. In... View Details
Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

warmth plays a more important role than competence. When assessing ourselves, we believe that competence (the capability of someone to carry out intentions) is more important. Without knowing, we often assume that there is a "trade... View Details
Keywords: by James Heskett
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