Asia - Publications - Faculty & Research

Debt collectors aren’t perceived as providing great service to debtors.Source: BrianAJackson On the list of industries known for great customer service, debt collection is far from the top—and may not even be on the list at all. “It’s usually a business that is very... View Details

Keywords: by Michael Blanding; Financial Services

18 Feb 2016
Working Paper Summaries

Urbanization with Chinese Characteristics? China’s Gamble for Modernization

Keywords: by Kristen Looney and Meg Rithmire; Public Administration; Real Estate

21 May 2015
Working Paper Summaries

Incentives versus Reciprocity: Insights from a Field Experiment

Keywords: by Doug J. Chung & Das Narayandas

29 Jul 2014
Working Paper Summaries

Learning from the Kursk Submarine Rescue Failure: The Case for Pluralistic Risk Management

Keywords: by Anette Mikes & Amram Migdal

17 Apr 2014
Working Paper Summaries

Poverty and Crime: Evidence from Rainfall and Trade Shocks in India

Keywords: by Lakshmi Iyer & Petia Topalova

02 Jan 2014
Working Paper Summaries

Managing the Family Firm: Evidence from CEOs at Work

Keywords: by Oriana Bandiera, Andrea Prat & Raffaella Sadun

22 Jul 2013
Sharpening Your Skills

Sharpening Your Skills: Meeting Management Challenges in India

As Harvard Business School increasingly researches management issues around the world, India has proven a fertile ground for study. In this edition of Sharpening Your Skills, we revisit four articles where India and its managers confronted problems and seized... View Details

Keywords: Re: Tarun Khanna & Rohit Deshpande

23 May 2013
Working Paper Summaries

Board Games: Timing of Independent Directors’ Dissent in China

Keywords: by Juan Ma & Tarun Khanna

06 Jun 2013
Op-Ed

How to Do Away with the Dangers of Outsourcing

The recent collapse of the eight-story Rana Plaza garment factory in Bangladesh was a red alert for every company that has embraced the "virtual organization" model and the outsourcing that goes with it. The lure of the model is obvious. Virtual corporations... View Details

Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion

30 Apr 2012
Research & Ideas

India’s Ambitious National Identification Program

In a hugely ambitious project, the Unique Identification Authority of India has been charged with implementing a nationwide program to register and assign a one-of-a-kind ID number to every Indian resident—some 1.2 billion people—by 2020 and to meet an interim goal of... View Details

Keywords: by Dina Gerdeman