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  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

ethical values, but include preferred behaviors such as treating people with respect, exercising speed in decision-making, insuring transparency and the sharing of information, and emphasizing simplicity in ways View Details
Keywords: by James Heskett
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

decided to make adjustments to the initial pricing scheme that were set to go into effect August 1. Were these changes enough to turn things around? Should Johnson stay the course on the other elements of... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2017
  • Op-Ed

Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?

their underlying preferences and desires. They will know what they want to do, and will build business rationales for why that is the right thing to do. My own assessment is that the overwhelming majority of... View Details
Keywords: by Gautam Mukunda
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

Manage yourself: Learn that management isn't about getting things done yourself. It's about accomplishing things through others; 2) Manage a network: Understand how power and influence work in your... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

In 1998, Internet advertising revenue passed the $1 billion mark, more than double its 1997 level. Indeed, although the Internet entered the media fray barely four years ago, its revenues from national... View Details
Keywords: by Peter K. Jacobs; Advertising
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

built-in advantages. Sharpening Your Skills: Negotiation A collection of Working Knowledge stories offering tips and insights for improving your negotiation skills. Understanding the 'Want' vs. 'Should' Decision Pizza or salad? Consumers... View Details
Keywords: by Sean Silverthorne
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

what kinds of things does it have to be especially competent, in order to compete?"8 In the late 1950s, another Harvard business policy professor, Kenneth Andrews, built on this thinking by arguing that... View Details
Keywords: by Pankaj Ghemawat
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

performance to improve, only to be bitterly disappointed. For some reason, the right things still don't happen. Why is change so hard? First of all, most people are reluctant to alter their habits. What... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 2007
  • Working Paper

Why Do Intermediaries Divert Search?

By: Andrei Hagiu and Bruno Jullien
We analyze the incentives to divert search for an information intermediary who enables buyers (consumers) to search affiliated sellers (stores). We identify two original motives for diverting search (i.e. inducing consumers to search more than they would like): i)... View Details
Keywords: Demand and Consumers; Motivation and Incentives; Internet and the Web; Digital Platforms; Distribution Channels; Business Strategy; Retail Industry
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  • 09 Aug 2010
  • Research & Ideas

How to Speed Up Energy Innovation

would certainly be helpful. However, my preference would be for a carbon tax or some kind of cap-and-trade regime. We do have the beginnings of that in the renewable portfolio standard approach. With that... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

difficult because of their varied interests and often-conflicting definitions of success. Culture consists of the norms and behaviors in the organization—in other words,... View Details
Keywords: by Mallory Stark; Education
  • November 2019 (Revised May 2020)
  • Case

Collibra

By: Lynda M. Applegate, Jeffrey F. Rayport and Julia Kelley
Founded in 2008 at Vrije Universiteit Brussels, Collibra was a data intelligence company that found product-market fit in the years after the global financial crisis when many companies were under pressure from consumers and governments to improve their data management... View Details
Keywords: Entrepreneurship; Governance; Innovation and Invention; Technological Innovation; Markets; Information Technology; Applications and Software; Technology Adoption; Digital Platforms; Internet and the Web; Customer Focus and Relationships; Customer Satisfaction; Expansion; Information Technology Industry; Technology Industry; Europe; Belgium; Brussels; North and Central America; United States; New York (city, NY); New York (state, US)
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  • 26 Apr 2016
  • First Look

April 26

April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2002
  • Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

United States, what questions would you recommend they ask themselves before proceeding? A: The most important thing that any executive considering an investment in the United States can do is to ponder the evidence View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
  • 23 Jun 2009
  • First Look

First Look: June 23

  Working PapersCatering to Characteristics (revised) Authors:Greenwood, Robin, and Samuel Hanson Abstract When investors overvalue a particular firm characteristic, corporations endowed with that characteristic can absorb some of the... View Details
Keywords: Martha Lagace
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

worldviews may conflict during the process of business innovation. After researching the movement of Internet and computing pioneers among various organizations during a period... View Details
Keywords: Martha Lagace
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

The U.S. health care industry is unique in that despite the presence of significant competition, which usually drives increased value through decreased costs and improved quality, the nature of the... View Details
Keywords: by Michael E. Porter; Health
  • 14 Dec 2020
  • Research & Ideas

What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?

shortened review processes. We did this in the interest of public health and because we think that's the best thing for the world. However, make no mistake, this is a different ‘product’ than the typical FDA... View Details
Keywords: by Danielle Kost; Pharmaceutical; Health
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

he trained the store's sales clerks, how they approached customers, what they did for customers, how hard the sales pitch was, and whether they treated women who appeared to be wealthier differently than women who appeared to be middle or working class. All those View Details
Keywords: by Martha Lagace
  • 08 May 2007
  • First Look

First Look: May 8, 2007

http://www.hbsp.harvard.edu/b02/en/common/item_detail.jhtml?id=R0705C Assessing and Improving the Safety of Internet Search Engines Author:Benjamin Edelman Publication:In The Power View Details
Keywords: Martha Lagace

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