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Show Results For
- All HBS Web
(4,990)
- People (6)
- News (1,430)
- Research (2,444)
- Events (14)
- Multimedia (29)
- Faculty Publications (399)
- 03 Sep 2018
- News
Moving Pictures
movie by Michael Keaton) who oversaw the Pulitzer Prize–winning investigation. “Over the course of two years he dug out of us everything we knew—and then some.” That legwork and intense focus translated into a gripping, moment-by-moment... View Details
- February 2021
- Background Note
Jobs to Be Done: A Toolbox
By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
van Bever, Derek C. M., Bob Moesta, Iuliana Mogosanu, Shaye Roseman, and Katie Zandbergen. "Jobs to Be Done: A Toolbox." Harvard Business School Background Note 321-095, February 2021.
- 15 Oct 2021
- Blog Post
Coming Out Calculus: A Reflection in Honor of National Coming Out Day
services to catering to product management before returning to Harvard for his MBA. Here, Brian shares a reflection of his first time coming out in the workplace in honor of National Coming Out Day. It’s... View Details
- 22 Nov 2022
- Blog Post
Leading in Tough Times: HBS Faculty member Amy C. Edmondson on Psychological Safety
Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, has long studied the performance of teams in the workplace. Her latest book is The Fearless Organization:... View Details
- 01 Feb 2016
- Research & Ideas
CEOs and Coaches: How Important is Organizational 'Fit?'
Coaches Really Matter? Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)? Boris Groysberg is a professor of business administration at Harvard Business School and the coauthor, with... View Details
- 29 Mar 2016
- First Look
March 29, 2016
nature of strategy, organizational design, and leadership. Management: An Integrated Approach is the only introductory management text on the market to address this challenge by taking an integrated and... View Details
Keywords: Sean Silverthorne
- 05 Apr 2011
- First Look
First Look: April 5
and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting... View Details
Keywords: Sean Silverthorne
- 19 Feb 2020
- News
Capitol Ideas to Combat Climate Change
opportunity to drive innovative environmental policy, Professor Michael W. Toffel told an audience of HBS and Harvard Kennedy School (HKS) alumni at the University Club of Washington DC, on February 12, 2020. “The traditional approach... View Details
Keywords: April White; photos by Jack Conroy
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
In our January 2 update, we featured the first part of a two-part interview with HBS professor Michael E. Porter, an internationally influential expert on strategy and competition. (Porter was recently appointed to a University Professorship, the highest professional... View Details
Keywords: by Martha Lagace & Hilah Geer
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
means there was a complaint—about the food, about the service, some negative thing that had escalated to the point that a manager had been called on to straighten things out. Or at least, that’s what it used to mean. In fall 2016,... View Details
- 30 Jan 2018
- First Look
January 30, 2018
service. They each provided alternative visions of the world. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/317100-PDF-ENG Harvard Business School Case 218-022 Altoona State Investment Board & Bain Capital Fund XI... View Details
Keywords: Sean Silverthorne
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
promulgated by academic economists in the 1970s, is behind the idea that corporate managers should make shareholder value their primary concern and that boards should ensure they do. The theory regards... View Details
Keywords: Re: Multiple Faculty
- 22 Dec 2020
- Blog Post
The Forward Fellowship Convinced Me That I Belong at HBS
Hi, my name is Heather Jackson, and I am not supposed to be at Harvard Business School. No, I don’t mean I was an ‘admissions mistake’ (though every single admit, myself included, has thought this countless times). I mean, View Details
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
Harvard Business School. Shirley Spence is a writer, educator and former partner at Oliver Wyman, a global management consulting firm. [Image: iPhoto] Other Stories in This Series How Leaders Are Fighting... View Details
- 05 Oct 2010
- First Look
First Look: October 5, 2010
and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create several new businesses. The head of knowledge management must decide how his function... View Details
Keywords: Sean Silverthorne
- 22 Mar 2018
- News
More Companies Teach Workers What Colleges Don’t
- 06 Nov 2012
- First Look
First Look: November 6
with firm value and operating performance persisted. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1589731 Does Management Really Work? Authors: Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication: View Details
Keywords: Sean Silverthorne
- Research Summary
Informing Brand Marketing Practice
Susan M. Fournier is involved with several projects relating more generally to brand managment issues. These include boardroom-level projects (with Professors Thomas Madden and Franke Fehle of the University of South Carolina, and sponsored by Interbrand) on the... View Details
- 22 Dec 2013
- News
How to keep amazing cooking affordable
- 14 Apr 2016
- News