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    Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia

    Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details

      John P. Kotter

      John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change.  His is the premier voice on how the best organizations actually achieve successful transformations. The Konosuke... View Details

      • Research Summary

      Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)

      Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across... View Details
      Keywords: Cultural Brokerage; Multicultural Teams; Cross-cultural Collaboration; Creativity
      • Research Summary

      Vicarious Learning in Organizations

      To advance the study of how individuals learn through their interactions with others, Professor Myers has adopted a vicarious learning theory lens. Vicarious learning allows individuals to learn from the outcomes of others’ experiences, rather than solely their own... View Details

      Keywords: Learning And Development; Learning; Health Industry
      • 12 Oct 1999
      • Research & Ideas

      Right from the Start: Common Traps for the New Leader

      because they are incapable or outdated, or even wish to mislead. Falling Prey To Successor Syndrome At greatest risk is the new leader hired as second-in-command with the expectation that success will lead to promotion to the top position. In the absence of a solid... View Details
      Keywords: by Dan Ciampa & Michael D. Watkins
      • 21 May 2020
      • Research & Ideas

      Fighting the COVID Blues: Advice from Business Research

      Knowledge Indeed, when we focus our energy on our strengths, we feel more authentic—and that increases resilience and happiness, improves relationships, and reduces stress, according to research by Francesca... View Details
      Keywords: by Dina Gerdeman and Danielle Kost
      • 26 Jan 2004
      • Research & Ideas

      How Women Can Get More Venture Capital

      recently sat down with HBS Working Knowledge to share her latest thinking. Her new book, Clearing the Hurdles, co-written with Candida G. Brush, Nancy M. Carter, Elizabeth... View Details
      Keywords: by Mallory Stark & Martha Lagace
      • 03 Jan 2007
      • First Look

      First Look: January 3, 2007

      the results. Governance Information in Knowledge-Based Companies Author:Jay W. Lorsch Publication:Chap. 14 in Knowledge Creation and Management: New Challenges for Managers, edited by Kazuo Ichijo and... View Details
      Keywords: Sean Silverthorne
      • October 1995 (Revised June 1996)
      • Case

      Li & Fung (Trading) Ltd.

      Li & Fung, one of the largest export trading companies in Asia, works primarily as an agent to connect U.S. and European manufacturers and retailers of nondurable, mass-market consumer goods with suppliers located all over East Asia who manufacture products according... View Details
      Keywords: Networks; Marketplace Matching; Supply Chain Management; Trade; Manufacturing Industry; Retail Industry; Asia; United States; Europe
      Related
      • 01 Jun 1998
      • News

      John (“Bo”) Kemp

      prepare for classes as well? "It was pretty tough," he admits with a smile. "But I thrived on working with people from different sectors of the HBS community on a variety of issues." Getting along with... View Details
      Keywords: Nancy O. Perry; photograph by Webb Chappell
      • 24 Oct 2024
      • Research & Ideas

      With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

      Overwhelmed and Schedule Challenged Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity? Feedback or ideas to share? Email the Working Knowledge team... View Details
      Keywords: by Christine Pazzanese, Harvard Gazette
      • June 2019
      • Teaching Note

      Zebra Medical Vision

      By: Shane Greenstein and Sarah Gulick
      Teaching note is meant to accompany Zebra Medical Vision case, which offers a look at a company’s decisions as a small startup competing with other startups and major technology companies. It also demonstrates the challenges faced by a machine learning company working... View Details
      Keywords: Business Startups; Science-Based Business; Applications and Software; Patents; Cross-Cultural and Cross-Border Issues; Health Care and Treatment; Health Industry; Medical Devices and Supplies Industry; Technology Industry; Israel
      Related
      • Research Summary

      Consumer-Brand Relationships and CRM

      By: Jill J. Avery
      This highly pragmatic stream investigates the contemporary practice of customer relationship management (CRM) by exploring the phenomenological, lived experience of consumers' relationships with brands.  Using a contracting theory lens supplemented with knowledge of... View Details

        Martin A. Sinozich

        Martin Sinozich is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School, where he teaches in both MBA and Executive Education programs.  For first-year MBAs, Martin teaches in Field Global Immersion, a required course that... View Details

        • April 1993 (Revised October 1996)
        • Case

        ABB Deutschland (C)

        By: Hugo Uyterhoeven
        Addresses the results and the lessons from the German restructuring effort by focusing in detail on the relationship with the works council and the actions taken for power plants and power transformers, and the sales organization. Closes with a "second wave" of cost... View Details
        Keywords: Restructuring; Trade; Cost Management; Leadership Style; Management Skills; Time Management; Relationships; Salesforce Management
        Related
        • 03 Mar 2008
        • First Look

        First Look: March 4, 2008

          Working PapersSell Side School Ties Authors:Lauren H. Cohen, Andrea Frazzini, and Christopher J. Malloy Abstract We study the impact of social networks on agents' ability to gather superior information about firms. Exploiting novel data... View Details
        Keywords: Martha Lagace
        • 13 Sep 2011
        • First Look

        First Look: September 13

        (2006-2011) of distribution rationalization and consolidation at Ford. The financial crisis in the second half of 2008 forced GM and Chrysler into bankruptcy. Having completed the distribution overhaul work View Details
        Keywords: Sean Silverthorne
        • 16 Mar 2023
        • Blog Post

        Insights and Inspiration: A Look Back at the Summer Venture in Management Program

        experience, expand my knowledge of business and leadership education, and enhance my tangible skills that could be applied to my future work experiences. What surprised you the most about SVMP? I was most... View Details
        • 12 Jul 2020
        • Research & Ideas

        Solving COVID'S Mental Health Crisis

        who need them, especially among vulnerable populations. Racial inequities, laid bare by the pandemic, and social unrest provoked by recent police killings have escalated tensions. In the course of writing... View Details
        Keywords: by Howard Stevenson and Shirley Spence; Health
        • 02 Jul 2018
        • Blog Post

        Pursuing A Passion in Health Care

        implemented by Radiometer since its acquisition by Danaher in 2004 and I’ve seen how much it infiltrates every aspect of how they do work. (There is an HBS case about it!)... View Details
        Keywords: Health Care