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Show Results For
- All HBS Web
(3,572)
- People (10)
- News (769)
- Research (2,293)
- Events (24)
- Multimedia (29)
- Faculty Publications (1,299)
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
don't have brand loyalty, you can push back against manufacturers and tell them you won't carry their products anymore if they raise prices." Customer Care An increasing number of retailers are implementing customer loyalty programs,... View Details
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
conducted over twice as many community mobilization meetings, while seeing approximately the same number of patients at the health posts. Both groups spent the same amount of time at each household, meaning the career group wasn't sacrificing View Details
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
basic material needs to concerns about the safety and quality of these products. When products did fail—as happened dramatically in the late 1950s with the antinausea drug Thalidomide—such cases became the... View Details
- 16 Jun 2003
- Research & Ideas
Peeling Back the Global Brand
higher quality products Global status—the idea that transnational brands confer an elite status on the buyer Country-of-origin quality—the idea that "a food chain" of production means that higher-quality goods are created in the... View Details
- Profile
Tricia Lee
perspectives, and how to debate issues in all of those contexts. HBS was an easy choice - the case method, the general management focused education, the quality of both students View Details
- 16 Jun 2009
- First Look
First Look: June 16
Working PapersOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination (revised) Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions—assumptions... View Details
Keywords: Martha Lagace
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
that there is more to running an enterprise, small or large, than strategy. The revolution in quality control and manufacturing techniques that has taken place in the last fifteen years was data-driven View Details
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
these modalities. An incomplete understanding of the value of costly, yet effective, technologies could impede medical innovation and decrease the quality of cancer care through a reduction of patient access... View Details
Keywords: Sean Silverthorne
- 27 Oct 2015
- Blog Post
Alumni: Where Are They Now? Featuring Claire Friedman...
next year, more or less five years from now. At CPE, we'll spend the next five years building a global and multi-platform live entertainment company. We hope to produce the highest quality storytelling... View Details
Keywords: Entertainment / Media / Sports
- 11 Apr 2017
- First Look
First Look at New Research, April 11
that researchers face when demonstrating the existence and effects of resale price maintenance (RPM). We outline three approaches for finding price effects of RPM and the corresponding hurdles in data View Details
- 26 Jul 2024
- Research & Ideas
Why Great Ideas Get Stuck in Universities
commercial hindrance. A recent study of more than 500 biomedical startups suggests that ventures rooted in the core research of their founders have a more challenging time reaching key measures of success, such as raising capital or attracting a buyer. “You decide to... View Details
- 31 May 2017
- Sharpening Your Skills
10 Harvard Business School Research Stories That Will Make Your Mouth Water
quality with affordable prices. Gary Pisano and Oldani explain how. A Bank That Takes Parmesan Cheese as Collateral: The Cheese Stands a Loan Nikolaos Trichakis discusses the Italian regional bank Credito... View Details
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
They spend much more time paying attention to reviews of other people like them and trying to understand and gauge in an unbiased fashion what the real quality is of these... View Details
- 23 Aug 2010
- Research & Ideas
The Drive to Acquire’s Impact on Globalization
dA terms, these are not good conditions for economic growth. Friedman concludes, "Broadly distributed economic growth creates the private attitudes and public institutions that foster, not undermine, a society's moral View Details
Keywords: by Paul R. Lawrence
- 03 Jan 2016
- Research & Ideas
NFL Black Monday: How Much Do Coaches Really Matter?
that perform poorly (suffering from the performance gap) and good teams that under-perform (suffering from the opportunity gap). In both cases, teams need quality coaches to improve their on-field... View Details
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
of people analytics involve talent and performance—determining the qualities that distinguish a company’s best managers and strongest teams and... View Details
Keywords: by Ben Rand
- 19 May 2009
- First Look
First Look: May 19, 2009
structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving clinical performance that makes use of the organization's extensive set of standardized clinical protocols View Details
Keywords: Martha Lagace
- Web
Bibliography - Bubbles, Panics & Crashes – Historical Collections – Harvard Business School
Growth: Some of Its Offshoots: Also Some Mention of the Quantity and Quality of Its Fruit . Waltham, Mass.: Waltham Watch Company, 1909. McCraw, Thomas K. Prophets of... View Details
- 27 May 2009
- First Look
First Look: May 27, 2009
PublicationsDesigning Care: Aligning the Nature and Management of Health Care Author:Richard Bohmer Publication:Harvard Business Press, 2009 Abstract Today's health-care providers face growing criticism—from policymakers View Details
Keywords: Martha Lagace