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  • November 2016 (Revised October 2018)
  • Case

IguanaFix

By: Frank V. Cespedes, Thomas R. Eisenmann, Maria Fernanda Miguel and Laura Urdapilleta
IguanaFix is a rapidly scaling Latin American startup that provides an online platform connecting consumers with home improvement contractors. The founders have acquired customers through both B2C and B2B methods. But in seeking to grow and scale the business, they now... View Details
Keywords: Entrepreneurial Marketing; Home Improvement Services; Marketing Management; Scaling; Entrepreneurship; Marketing; Sales; Online Advertising; Latin America
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Cespedes, Frank V., Thomas R. Eisenmann, Maria Fernanda Miguel, and Laura Urdapilleta. "IguanaFix." Harvard Business School Case 817-056, November 2016. (Revised October 2018.)
  • 2012
  • Working Paper

When Performance Trumps Gender Bias: Joint versus Separate Evaluation

By: Iris Bohnet, Alexandra van Geen and Max H. Bazerman
We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details
Keywords: Prejudice and Bias; Selection and Staffing; Behavior; Groups and Teams; Decision Making; Performance Evaluation; Gender
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Bohnet, Iris, Alexandra van Geen, and Max H. Bazerman. "When Performance Trumps Gender Bias: Joint versus Separate Evaluation." Harvard Business School Working Paper, No. 12-083, March 2012.
  • August 2019 (Revised March 2020)
  • Background Note

Note on Structured Interviewing

By: Ethan Bernstein and Amy Ross
Making good hiring decisions is a critical management activity, yet many leaders just “wing it” when interviewing candidates to fill openings by having an organic conversation to assess the candidate’s fit, unknowingly subjecting the process to unconscious bias.... View Details
Keywords: Interviewing; Job Interviews; Recruitment; Selection and Staffing; Human Resources
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Bernstein, Ethan, and Amy Ross. "Note on Structured Interviewing." Harvard Business School Background Note 420-032, August 2019. (Revised March 2020.)

    Why People Resist Retirement

    Research suggests making the decision to retire means grappling with three psychological issues. First, identity issues can loom large for any deeply engaged professional. Even a small step away from a career can make a person wonder who they are without it.... View Details
    • 2010
    • Case

    New Heritage Doll Company: Capital Budgeting: Brief Case No. 4212.

    By: Timothy A. Luehrman and Heide Diener Abelli
    A manufacturer and retailer of specialty doll products must decide which of two projects to fund. The decision requires the student to compute cash flows for the 2 projects, discount values to the present and compare and contrast different project performance measures. View Details
    Keywords: Capital Budgeting; Projects; Decision Making; Cash Flow; Performance Evaluation; Production
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    Luehrman, Timothy A., and Heide Diener Abelli. "New Heritage Doll Company: Capital Budgeting: Brief Case No. 4212." Watertown, MA: Harvard Business Publishing Case, 2010.
    • 16 May 2023
    • In Practice

    After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

    status and manage tricky processes under pressure. For example, how to get a timely board resolution to temporarily tap into personal funds to make payroll during the SVB situation could translate into how... View Details
    Keywords: by Avery Forman; Technology; Financial Services
    • January 1976 (Revised December 1988)
    • Case

    Webster Industries (A)

    The manufacturing manager of Webster's largest division is told to cut his managerial payroll by 15%. Provides company background data and a description of the manufacturing manager's reactions to the proposed reduction. Provides the students with an opportunity to... View Details
    Keywords: Job Cuts and Outsourcing; Cost Management
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    Thomas, R. Roosevelt, Jr. "Webster Industries (A)." Harvard Business School Case 476-110, January 1976. (Revised December 1988.)
    • April 2011 (Revised April 2011)
    • Module Note

    Investor Demand

    By: Robin Greenwood
    This conceptual note describes a series of cases on the investor demand approach to investment strategy and management. The cases demonstrate how and why securities market dislocations are driven by non-fundamental demand. I use the cases to progressively build a... View Details
    Keywords: Investment
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    Greenwood, Robin. "Investor Demand." Harvard Business School Module Note 211-101, April 2011. (Revised April 2011.)
    • August 1970
    • Case

    Hawthorne Plastics

    An "imperfect tester" problem involving the decision of how to produce batches of plastic strapping, given uncertainty about the length of the molecular chain in the raw material. A decision on whether to test the raw material and a choice of production process must be... View Details
    Keywords: Decision Making; Mathematical Methods
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    Hammond, John S. "Hawthorne Plastics." Harvard Business School Case 171-004, August 1970.
    • 01 Dec 2020
    • News

    OMG! My Boss Just Friended Me: How Evaluations of Colleagues' Disclosure, Gender, and Rank Shape Personal/ Professional Boundry Blurring Online

    • July 2019
    • Case

    Christmas Inc. (A)

    By: Susanna Gallani, Gregory Sabin, Lexor Adams and Nicholas Haberling
    Santa Claus is facing increasing pressures to contain costs. The economic model that has worked for centuries is starting to show some cracks, to the point that he is considering outsourcing part of its toy production. Evaluating the bids his team collected from... View Details
    Keywords: Costing; Production; Cost; Analysis; Decision Making; Strategy
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    Gallani, Susanna, Gregory Sabin, Lexor Adams, and Nicholas Haberling. "Christmas Inc. (A)." Harvard Business School Case 120-009, July 2019.
    • March 2025
    • Article

    Differentiating on Diversity: How Disclosing Workforce Diversity Influences Consumer Choice

    By: Maya Balakrishnan, Jimin Nam and Ryan W. Buell
    Companies are facing increased pressure to “walk the talk” on diversity, equity, and inclusion (DEI) in their operations. One specific call-to-action from stakeholders is the public disclosure of EEO-1s. Companies with 100+ employees are federally mandated to annually... View Details
    Keywords: Consumer Behavior; Corporate Disclosure; Diversity; Employees; Perception
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    Balakrishnan, Maya, Jimin Nam, and Ryan W. Buell. "Differentiating on Diversity: How Disclosing Workforce Diversity Influences Consumer Choice." Production and Operations Management 34, no. 3 (March 2025): 457–474.
    • July 2003 (Revised October 2003)
    • Case

    Ottawa Voyageurs, The

    By: Thomas J. DeLong, Scott Baldwin, Chris Strong, Andrew Feng, Eliza Moody and David Ager
    Manuel Tertuliano, head coach of a professional soccer club, must make some difficult decisions about the compensation of six of his players. Specifically, he must decide how to allocate $850,000 among these six players in a way that will benefit his team, which has... View Details
    Keywords: Decision Choices and Conditions; Compensation and Benefits; Performance; Motivation and Incentives; Sports; Groups and Teams; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Canada
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    DeLong, Thomas J., Scott Baldwin, Chris Strong, Andrew Feng, Eliza Moody, and David Ager. "Ottawa Voyageurs, The." Harvard Business School Case 404-023, July 2003. (Revised October 2003.)
    • 2007
    • Other Unpublished Work

    Effects of Inventory on Demand for Rentals in the Home Video Market

    By: Ioannis Ioannou, Julie Mortimer and Richard Mortimer
    Retailer inventory decisions can greatly influence observed demand for a product by affecting, among other things, product availability (stock-outs) and product visibility in the store. These inventory decisions are affected by numerous factors including vertical... View Details
    Keywords: Decisions; Demand and Consumers; Supply Chain Management; Competition; Contracts; Entertainment and Recreation Industry; United States
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    Ioannou, Ioannis, Julie Mortimer, and Richard Mortimer. "Effects of Inventory on Demand for Rentals in the Home Video Market." December 2007.
    • 14 Mar 2018
    • Blog Post

    The 2+2 Program: Finding the Freedom to Take Risks

    make sense on that path?” I quickly realized that I didn’t need the answers – in fact, the beauty of 2+2 is the time it gives you to explore, ask questions, and learn. I decided to dive in and, looking back,... View Details
    • Article

    Impact-Weighted Financial Accounts: A Paradigm Shift

    By: Ethan Rouen and George Serafeim
    The last decade has seen an exponential increase in corporate sustainability activities and efforts by investors to use these activities in their portfolio formation, valuation, and stewardship activities. This paper explains the need for a uniform strategy to measure... View Details
    Keywords: Impact-Weighted Accounts; ESG (Environmental, Social, Governance) Performance; Corporate Social Responsibility and Impact; Measurement and Metrics; Standards
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    Rouen, Ethan, and George Serafeim. "Impact-Weighted Financial Accounts: A Paradigm Shift." CESifo Forum 22, no. 3 (May 2021): 20–25.
    • May 2007
    • Article

    Managing Your Boss

    By: John J. Gabarro and John P. Kotter
    The best way to make a major impact in your organization? Forge a strong relationship with your boss. You'll get the support and resources you need to put your great ideas into action. But "managing up" isn't easy. For example, if you're reporting to a new CEO, you... View Details
    Keywords: Organizations; Relationships; Value; Behavior; Communication; Decisions
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    Gabarro, John J., and John P. Kotter. "Managing Your Boss." Managing Up, 2nd Edition (HBR Article Collection). Harvard Business Review 85, no. 5 (May 2007).
    • Research Summary

    Moral Muscle

    By: Sandra J. Sucher

    Can we get better at moral decision making? How is the capacity to exercise moral leadership developed? One answer to these questions is the notion of “moral muscle,” which is a combination of moral awareness (the ability to recognize situations that can be... View Details

    Keywords: Moral Sensibility; Ethics; Decision Making
    • December 8, 2022
    • Article

    What Companies Still Get Wrong about Layoffs

    By: Sandra J. Sucher and Marilyn Morgan Westner
    Research has long shown that layoffs have a detrimental effect on individuals and on corporate performance. The short-term cost savings provided by a layoff are often overshadowed by bad publicity, loss of knowledge, weakened engagement, higher voluntary turnover, and... View Details
    Keywords: Resignation and Termination; Employment; Selection and Staffing; Performance
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    Sucher, Sandra J., and Marilyn Morgan Westner. "What Companies Still Get Wrong about Layoffs." Harvard Business Review (website) (December 8, 2022).
    • April 1999 (Revised November 1999)
    • Case

    Columbia Capital Corporation: Summer 1998

    By: G. Felda Hardymon and Justin D. Wasik
    In August 1998, the partners of Columbia Capital in Arlington, Va. made a decision about whether or not to raise an outside fund for venture capital investing. Columbia had begun in 1988 as a boutique investment bank focused on the telecommunications industry, but had... View Details
    Keywords: Decisions; Venture Capital; Private Equity; Partners and Partnerships; Investment Funds; Banks and Banking; Financial Services Industry; Telecommunications Industry; United States
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    Hardymon, G. Felda, and Justin D. Wasik. "Columbia Capital Corporation: Summer 1998." Harvard Business School Case 899-255, April 1999. (Revised November 1999.)
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