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  • All HBS Web  (11,889)
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  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
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Edmondson, Amy C., Kate Roloff, and Lucy H. MacPhail. "Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition." In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation, edited by Laura M. Roberts and Jane E. Dutton, 311–332. Psychology Press, 2009.
  • 04 Feb 2022
  • Blog Post

Energy and Cleantech: Career Advice from the Career & Professional Development Office

(HBS 2003), Managing Director of Career & Professional Development (“CPD”). At the time, Kristen was expanding CPD’s employer relations and career coaching teams in an effort to grow the School’s... View Details
  • 01 Mar 2018
  • News

What I Do: Philippe Hellich (MBA 1996)

colleagues to become risk-aware entrepreneurs.” “To support the business, I have a team of 45 direct reports leading 1,200 people around the world who work to identify and mitigate risks throughout the... View Details
Keywords: Julia Hanna; illustrations by Peter and Maria Hoey
  • 30 Aug 2019
  • Blog Post

3 Growing Pains from my First Year at HBS: Academic, Social, and Career

During college, I was the only Japanese person in my school. I did my best to fix my accent, I did not hang out with other Asians, and I joined the predominantly white varsity crew team as a rower.... View Details
  • 28 Oct 2024
  • Op-Ed

Latino Voters Have Grown More Politically Divided. That’s Not Surprising.

Like: Election 2024: Why Demographics Won't Predict the Next President Election 2024: What's at Stake for Business and the Workplace? How Politics Drives Business Decisions in a Polarized Nation Feedback or ideas to share? Email the... View Details
Keywords: by Richard Calvo, Vincent Pons, and Jesse M. Shapiro
  • August 2006
  • Background Note

Analyzing Work Groups

By: Linda A. Hill and Michel Anteby
Work groups are the building blocks of organizations. They are found in all areas of an organization, from research and development to customer service, and at all levels, from the executive suite to the factory floor. Some are incredibly successful, while others are... View Details
Keywords: Framework; Leadership Style; Service Operations; Organizational Culture; Performance Effectiveness; Groups and Teams; Research and Development; Behavior
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Hill, Linda A., and Michel Anteby. "Analyzing Work Groups." Harvard Business School Background Note 407-032, August 2006.
  • September 2016
  • Article

Monitoring Global Supply Chains

By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
Firms seeking to avoid reputational spillovers that can arise from dangerous, illegal, and unethical behavior at supply chain factories are increasingly relying on private social auditors to provide strategic information about suppliers' conduct. But little is known... View Details
Keywords: Monitoring; Transaction Cost Economics; Industry Self-regulation; Auditing; Codes Of Conduct; Supply Chains; Corporate Social Responsibility; Corporate Social Responsibility and Impact; Supply Chain; Globalization
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Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill. "Monitoring Global Supply Chains." Strategic Management Journal 37, no. 9 (September 2016): 1878–1897. (Video abstract (4 minutes). Working Knowledge article for practitioners.)
  • March 1998
  • Article

The Nature of Diversified Business Groups: A Research Design and Two Case Studies

By: P. Ghemawat and Tarun Khanna
Keywords: Business Ventures; Groups and Teams; Corporate Strategy
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Ghemawat, P., and Tarun Khanna. "The Nature of Diversified Business Groups: A Research Design and Two Case Studies." Journal of Industrial Economics 46, no. 1 (March 1998): 35–61.
  • November 1993
  • Supplement

Sierra On-Line (C): The Insiders' Perspective, An Interview with Ken and Roberta Williams

Presents the insiders' perspective using an interview format. Ken and Roberta Williams, Sierra's founders, discuss issues raised in the (A) and (B) cases and present their vision to become the world leader in educational software. Teaching Purpose: Analysts typically... View Details
Keywords: Performance Evaluation; Financial Statements; Management Teams; Education Industry
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Wilson, G. Peter, and Elizabeth H. McNair. "Sierra On-Line (C): The Insiders' Perspective, An Interview with Ken and Roberta Williams." Harvard Business School Supplement 194-051, November 1993.
  • 28 Oct 2021
  • News

Microsoft’s Satya Nadella on Flexible Work, the Metaverse, and the Power of Empathy

Keywords: Collaboration; hybrid work
  • Web

Special Collections & Archives Use and Publication Form | Baker Library

Special Collections & Archives Use and Publication Form Special Collections & Archives is interested in learning how you are using materials from the collections. Please let us know about your upcoming publication or project that draws... View Details
  • March 2011
  • Case

Padraig O'Ceidigh and Aer Arann: Building a Business in the Context of a Life

By: Janet J. Kraus and Shirley Spence
In April 2010, the eruption of a volcano wreaked havoc in the airline industry and placed Aer Arann on the bring of liquidation. For founder, sole owner and chairman Padraig O'Ceidigh, the airline has been a personal as well as business passion. The case provides a... View Details
Keywords: Natural Disasters; Crisis Management; Air Transportation; Entrepreneurship; Management Teams; Business or Company Management; Success; Decision Making; Air Transportation Industry; Republic of Ireland
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Kraus, Janet J., and Shirley Spence. "Padraig O'Ceidigh and Aer Arann: Building a Business in the Context of a Life." Harvard Business School Case 811-072, March 2011.
  • 08 Mar 2017
  • Op-Ed

Op-Ed: Can the Proposed American Health Care Act Improve on 'Obamacare'?

an employer should not be able to require that I have an annual checkup. Individual consumers should have the right to decide whether they need these services. It is wrong to contend that fostering consumer choice in health care is... View Details
Keywords: by John Quelch, Dr. Gordon Moore, and Emily Boudreau
  • Web

TALK: How to Talk Gooder in Business and Life - Course Catalog

converse more effectively in most situations). Course logistics: 12 session course: Experiential exercises, weekly reflections, and an individual final project 2 sections of 60 students Some class sessions... View Details
  • January 2004
  • Article

Finding Value in Diversity: Verification of Personal and Social Self-Views in Diverse Groups

By: W. B. Swann Jr., J. Polzer, D. C. Seyle and S. J. Ko
Keywords: Value; Groups and Teams; Identity; Diversity
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Swann, W. B., Jr., J. Polzer, D. C. Seyle, and S. J. Ko. "Finding Value in Diversity: Verification of Personal and Social Self-Views in Diverse Groups." Academy of Management Review 29, no. 1 (January 2004): 9–27.
  • December 1996
  • Article

Can Computers Be Teammates? Affiliation and Social Identity Effects in Human-computer Interaction

By: C. I. Nass, B. J. Fogg and Y. Moon
Keywords: Groups and Teams; Identity
Citation
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Nass, C. I., B. J. Fogg, and Y. Moon. "Can Computers Be Teammates? Affiliation and Social Identity Effects in Human-computer Interaction." International Journal of Human-Computer Studies 45, no. 6 (December 1996): 669–678.
  • 2006
  • Chapter

The Good, the Bad, and the Ugly of Perspective Taking in Groups

By: E. M. Caruso, N. Epley and M. H. Bazerman
Keywords: Groups and Teams; Perspective
Citation
Related
Caruso, E. M., N. Epley, and M. H. Bazerman. "The Good, the Bad, and the Ugly of Perspective Taking in Groups." In Ethics in Groups. Vol. 8, edited by E. Mannix, M. Neale, and A. E. Tenbrunsel, 201–224. Research on Managing Groups and Teams. London: Elsevier, 2006.
  • 09 Feb 2022

MBA Tour: Spotlight Event- Study in North America: STEM MBA's and Master's

Join Harvard Business School as we take part in the MBA Tour. The MBA Tour events will introduce you to admissions representatives, students and alumni from a wide variety of schools. Our HBS team will be... View Details
  • 25 Feb 2013
  • Working Paper Summaries

Fostering Organizational Learning: The Impact of Work Design on Workarounds, Errors, and Speaking Up About Internal Supply Chain Problems

Keywords: by Anita L. Tucker
  • 01 Sep 2018
  • News

What I Do: Clare Reichenbach (AMP 185, 2013)

Described by Julia Child as “the quintessential American cook,” James Beard died in 1985, leaving a long legacy of cookbooks written, chefs mentored, and many, many meals enjoyed. He also left a townhouse in New York City’s West Village,... View Details
Keywords: Julia Hanna; illustrations by Peter and Maria Hoey
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