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  • 03 Dec 2001
  • What Do You Think?

What Happens When the Sumo Master Learns Judo?

does not trust Microsoft and its use of 'customer' information to market to customers and hold them digitally captive. This demographic will continue to provide sales to (a judo master competitor)."... View Details
Keywords: by James Heskett
  • 07 Oct 2011
  • Research & Ideas

The Steve Jobs Legacy

spurned because he is so harsh and demanding. He is in turn betrayed by his closest ally (John Sculley), but ultimately the clarity of his vision and charisma triumph, and he... View Details
Keywords: Re: Multiple Faculty; Computer; Technology
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

Remote work is giving companies new opportunities to tap additional markets and talent pools. However, a global workforce also brings a challenge: As some employees are getting up in the morning, others are... View Details
Keywords: by Michael Blanding
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

initially—gaining their trust and asking them what we could do to make things better." When he receives good ideas, Schlichting lets the employees implement them. "Giving a project out gives them a... View Details
Keywords: by Theodore Kinni
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

(through outsourcing), and give their jobs meaning, then overall size will cease to be much of an issue." Shadreck Salli agreed, commenting that "Any entity is designed to function at different... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

with issues of business leadership. They prompt the question of whether the highly-touted American style of management of the 90s is giving way to a new and different European style, just as Americans... View Details
Keywords: by James Heskett
  • 03 Aug 2016
  • What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

list of academic achievements. The irony here is that Pfeffer, a Stanford Graduate School of Business professor, and others of us, including me, are part of the leadership industry he criticizes. Give him... View Details
Keywords: by James Heskett; Education
  • 10 May 2004
  • Research & Ideas

Rethink the Value of Joint Ventures

costly giving up equity is. Second, explicitly lay out expectations for the partners in legal and informal documents prior to the creation of the entity so that it's clear what each party is providing.... View Details
Keywords: by Cynthia Churchwell
  • 06 Mar 2013
  • Research & Ideas

HBS Cases: Women MBAs at Harvard Business School

women and men are tired of gender inequality. It's our opportunity to make something of that—or it's our opportunity to miss." In addition to teaching students about building an inclusive organization, the case will View Details
Keywords: by Carmen Nobel; Education
  • 11 Jul 2012
  • Research & Ideas

Book Excerpt: ’The Future of Boards’

trying to manage the company. They have to give the guidance, or set the trends, but they can't be managing the company." Where to draw the line between the board and management troubled our interviewees.... View Details
Keywords: by Jay Lorsch
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

summer) to review and evaluate the advice. As a whole, the young advice recipients gave higher ratings to the advice from the experienced interns who had "rediscovered" their own summer diary accounts. Zhang was not surprised. "The people... View Details
Keywords: by Carmen Nobel; Education
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

use of new information technologies in medicine is a favorite piece of evidence cited in support of this argument. Brynjolfsson and McAfee cite the importance of changes in the workforce alongside the introduction of new technologies if... View Details
Keywords: by James Heskett; Computer; Technology
  • 29 Dec 2019
  • Research & Ideas

Read Our Most Popular Research Stories of 2019

2020. Forget Cash: There are Better Ways to Motivate EmployeesIn today's tight job market, employers must focus on how to attract and keep top talent. Giving away stacks of money may not always be the best... View Details
Keywords: by Sean Silverthorne
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

The widespread use of pricing algorithms is reshaping the nature of competition in online markets and potentially driving up the prices of retail goods, according to recent research. These automated, price-adjusting software programs may... View Details
Keywords: by Kristen Senz; Retail
  • 20 Mar 2019
  • Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

Asia and South America), gender diversity has little or even negative correlation with firm performance. Granted, we cannot make a causal claim because we do not have an identification strategy, but this study View Details
Keywords: by Sean Silverthorne
  • 29 Jan 2014
  • Research & Ideas

Super Bowl Ads for Multitaskers

Teixeira speculates that may be because the ads focus explicitly on getting viewers to click on a site, but don't give them particular reasons to make a purchase. Since more consumers were visiting, however, the net effect resulted in... View Details
Keywords: by Michael Blanding; Advertising; Sports
  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

recommendations but it is unlikely that these funds will ever be raised. National governments, deeply unimpressed by the WHO's inefficiencies and leadership deficit, will be reluctant to give more.... View Details
Keywords: by John Quelch; Health
  • 23 Apr 2001
  • Research & Ideas

The Gulf: It’s a Family Affair

professor and consultant. In these twenty-two-plus years in the field, in addition to the research and writing I have done, I have worked with families in business from over sixty countries. I have traveled... View Details
Keywords: by Wendy Guild & Andrea Schulman
  • 09 Jan 2014
  • Research & Ideas

Excerpt: ’Fortune Tellers’

predictions. Some forecasters built sales forces to travel from office to office in lower Manhattan or in Boston and Chicago. Others sent their representatives to Rotary Clubs and churches in smaller cities... View Details
Keywords: by Walter A. Friedman
  • 04 Jan 2021
  • What Do You Think?

How Do We Sustain Organization Diversity?

Coca-Cola put its collective mind to something, it got it done. Apparently, not so fast. Current and former Coca-Cola executives cited several factors that in 2010 began to erode the once-expanding proportion of Black executives View Details
Keywords: by James Heskett
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