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Show Results For
- All HBS Web
(2,730)
- People (5)
- News (539)
- Research (1,806)
- Events (2)
- Multimedia (5)
- Faculty Publications (828)
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
offers free cradle-to-grave service on a financial software product that costs, at most, $50, said Frei. If Intuit fielded the same number of customer service calls as its competition, it would be out of... View Details
Keywords: by Martha Lagace
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
Investors diligently manage financial portfolios to maximize returns on their assets; yet corporate managers who invariably proclaim their business customers to be "valuable assets" rarely manage their relationships with them... View Details
Keywords: by Peter K. Jacobs
- 19 May 2016
- Blog Post
5 Lessons from Business School
classmates - not only in class but also between classes and at section events. The school also draws myriad speakers who share topics they are passionate about, constantly expanding my learning in new areas. Through courses like FIELD you learn skills for working... View Details
- 01 Apr 1998
- News
Microfinance's Big Payoff: Michael Chu and ACCION International
utilizes the one asset that exists in abundance in even the poorest and most fragile social sectors - people's self-initiative. It increases the productivity of the person engaged in economic activity, thereby creating new wealth, rather... View Details
- 15 Aug 2016
- Blog Post
Prepare for Your Interview with Research
a structure of the corporate family, current news about the company and biographical information on key executives. For public companies, financial information from corporate reports is easily accessible. The beauty of OneSource is that... View Details
- 01 Apr 2008
- First Look
First Look: April 1, 2008
which, as the former parent of Delphi, has agreed to fund a portion of the massive pension and retiree health care liabilities that Delphi incurred when it separated from GM in a prior spin-off. The company has also had to seek significant View Details
Keywords: Martha Lagace
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
launch of Nasdaq Japan. “This new venture is developing a hybrid financial market model for Japan that integrates Nasdaq’s U.S. market and the traditional Osaka Securities Exchange market model,” Applegate explains. “It ties in with my... View Details
- 21 Nov 2006
- First Look
First Look: November 21, 2006
high tax costs when repatriating earnings. Estimates indicate that a one standard deviation increase in the tax burden from repatriating foreign income is associated with a 7.9% increase in the ratio of cash to net assets. In addition, certain firms, specifically those... View Details
Keywords: Sean Silverthorne
- 22 Nov 2022
- News
Alumni Summit Explores Leadership for a Sustainable Future
organizing committee. “Consumers, workers, government, and financial institutions are putting increasing pressure on companies to provide more sustainable products and services. We felt it would be... View Details
Keywords: Margie Kelley
- 07 Aug 2012
- First Look
First Look: August 7
Roundtable. These findings are consistent with the view that financial markets placed a positive value on shareholder access, as implemented in the SEC's 2010 Rule. The Size and Composition of Corporate Headquarters in Multinational... View Details
Keywords: Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
actions. Combining supermarket scanner data with firm-level financial data, we find evidence that differs from prior literature. Instead of reducing expenditures to boost earnings, soup manufacturers roughly double the frequency and... View Details
Keywords: Martha Lagace
- 14 Feb 2012
- First Look
First Look: February 14
Christopher L. Magee Abstract Many products are manufactured in networks of firms linked by transactions, but comparatively little is known about how or why such transaction networks differ. This paper investigates the transaction... View Details
Keywords: Carmen Nobel
- 01 Dec 2016
- News
Alumni Books of 2016
business endeavors through the lives of ten titans of commerce. Beginning with the Tudor merchants who transformed England’s economy via trade with the New World, the author traces an entrepreneurial golden line through men such as Thomas Pitt, savior of the East India... View Details
- 03 Jul 2012
- First Look
First Look: July 3
We develop a model of the productive opportunity space for SEOs as a basis and an inspiration for further scholarly inquiry. Order the book: http://www.emeraldinsight.com/books.htm?issn=0733-558x&volume=33 Egalitarianism, Cultural... View Details
Keywords: Sean Silverthorne
- 22 Feb 2022
- News
Launch Codes
you run the marathon. And it is a marathon, not a sprint—especially in life sciences, where it can take several years to get products to market. So culture is critical: You need people who can last, and, even if they don’t stay on until... View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
products, from venture capital to financial services firms, from manufacturing to services, HBS graduates were helping to create, revolutionize, and reinvent industries. Indeed, life without the host of View Details
- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
always faced constraints on financial resources or production capacity, but now more than ever, management's time and attention are the most critical constraints. We have to think much more strategically... View Details
Keywords: Re: Robert Simons
- 01 Jun 2012
- News
Pitfalls, Trade-Offs, Dreaming Big
and capital may benefit greatly from a VC’s experience, contacts, and financial resources. A downside is that VCs often will be inclined toward courses of action that a King founder might not like. Also, it’s important to remember that in... View Details
- 01 Feb 2002
- News
Q&A: Wrestling with the Unthinkable
to businesses about what can happen when a crisis hits and they're not ready. A crisis could be triggered by terrorism but also by an earthquake, a product recall, or anything that constitutes a serious risk to a company's reputation,... View Details
- 17 Jun 2002
- Research & Ideas
Entrepreneurship in Asia and Foreign Direct Investment
wrote in the forthcoming book, Selling China: Foreign Direct Investment during the Reform Era, to be published in October 2002 by Cambridge University Press, a complete picture of FDI in China needs to acknowledge how China's financial... View Details
Keywords: by Martha Lagace