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      • Article

      Knowledge, Integration and the Locus of Learning: An Empirical Analysis of Process Development

      By: Gary P. Pisano
      Keywords: Knowledge; Integration; Learning; Theory; Growth and Development
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      Pisano, Gary P. "Knowledge, Integration and the Locus of Learning: An Empirical Analysis of Process Development." Strategic Management Journal 15 (Winter 1994): 85–100.
      • winter 1994
      • Article

      Negotiating NIMBYs: Learning from the Failure of the Massachusetts Siting Law

      By: M. A. Wheeler
      Keywords: Negotiation; Learning; Failure; Law; Massachusetts
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      Wheeler, M. A. "Negotiating NIMBYs: Learning from the Failure of the Massachusetts Siting Law." Yale Journal on Regulation 11 (winter 1994): 241–291.
      • 1994
      • Article

      Prototyping: A Tool for Rapid Learning in Product Development

      By: M. Iansiti and P. Barkan
      Keywords: Learning; Product; Research and Development
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      Iansiti, M., and P. Barkan. "Prototyping: A Tool for Rapid Learning in Product Development." Simultaneous Engineering Journal (1994).
      • Article

      Republic N.Y.'s Bid for Green Point Holds Lessons on S&L Conversions

      By: B. C. Esty
      Keywords: Learning; Bids and Bidding
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      Esty, B. C. "Republic N.Y.'s Bid for Green Point Holds Lessons on S&L Conversions." American Banker (January 12, 1994), 6 and 17.
      • November 1993 (Revised September 1994)
      • Case

      Food Distribution in Russia: The Harris Group and the LUX Store

      By: David E. Bell, Walter J. Salmon and Dinny Starr
      Discusses the challenges facing businesses entering the Russian business environment, especially focusing on food retailing and distribution in that country. Highlights one small, entrepreneurial company, The Harris Group, which, with the help of both Russian partners... View Details
      Keywords: Business Ventures; Marketing Strategy; Market Entry and Exit; Distribution; Partners and Partnerships; Expansion; Food and Beverage Industry; Food and Beverage Industry; Russia
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      Bell, David E., Walter J. Salmon, and Dinny Starr. "Food Distribution in Russia: The Harris Group and the LUX Store." Harvard Business School Case 594-059, November 1993. (Revised September 1994.)
      • November 1993 (Revised July 1995)
      • Case

      OfficePro (A)

      By: John A. Quelch
      The international procurement manager of an off-price office supply retail chain has to recommend which of several bids to accept for the right to supply computer diskettes to OfficePro's new French subsidiary. View Details
      Keywords: Decisions; Globalized Firms and Management; Business Subsidiaries; Supply Chain Management; Retail Industry; France
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      Quelch, John A. "OfficePro (A)." Harvard Business School Case 594-053, November 1993. (Revised July 1995.)
      • November 1993 (Revised November 1994)
      • Supplement

      OfficePro (B)

      By: John A. Quelch
      Supplements OfficePro (A). View Details
      Keywords: Decisions; Globalized Firms and Management; Business Subsidiaries; Supply Chain Management; Retail Industry; France
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      Quelch, John A. "OfficePro (B)." Harvard Business School Supplement 594-054, November 1993. (Revised November 1994.)
      • November 1993
      • Supplement

      OfficePro (C)

      By: John A. Quelch
      Supplements OfficePro (A). View Details
      Keywords: Decisions; Globalized Firms and Management; Business Subsidiaries; Supply Chain Management; Retail Industry; France
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      Quelch, John A. "OfficePro (C)." Harvard Business School Supplement 594-055, November 1993.
      • October 1993 (Revised May 1994)
      • Case

      Sears, Roebuck and Co.: The Merchandise Group--1993

      By: David E. Bell and Dinny Starr
      Keywords: Retail Industry
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      Bell, David E., and Dinny Starr. "Sears, Roebuck and Co.: The Merchandise Group--1993." Harvard Business School Case 594-058, October 1993. (Revised May 1994.)
      • 1993
      • Chapter

      Mentoring and Irrationality: The Role of Racial Taboos

      By: D. A. Thomas
      Keywords: Training; Prejudice and Bias; Race; Perception
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      Thomas, D. A. "Mentoring and Irrationality: The Role of Racial Taboos." In The Psychodynamics of Organizations, edited by L. Hirschorn and C. K. Barnett. Philadelphia: Temple University Press, 1993.
      • October 1993 (Revised September 1994)
      • Case

      Catalina Marketing Corp.

      By: David E. Bell, Walter J. Salmon and Dinny Starr
      Catalina Marketing is a very successful marketing service firm. Their current customers include major supermarket retailers and consumer products manufacturers nation-wide. Catalina provides a unique way for these clients to distribute coupons for their products via... View Details
      Keywords: Advertising; Information Management; Expansion; Product; Salesforce Management; Information Technology; Growth and Development Strategy; Customer Value and Value Chain; Advertising Industry
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      Bell, David E., Walter J. Salmon, and Dinny Starr. "Catalina Marketing Corp." Harvard Business School Case 594-026, October 1993. (Revised September 1994.)
      • October 1993
      • Teaching Note

      CML Group, Inc.: Going Public (B & C) TN

      By: William A. Sahlman
      Teaching Note for (9-285-092) and (9-286-009). View Details
      Keywords: Retail Industry; Retail Industry
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      Sahlman, William A. "CML Group, Inc.: Going Public (B & C) TN." Harvard Business School Teaching Note 294-041, October 1993.
      • September 1993 (Revised December 1993)
      • Case

      Cott Corp.: Private Label in the 1990s

      By: Ray A. Goldberg and Robert S. Kaplan
      Private label cola, Cott, gets 30% of the market in Canada. How does it move into the U.S. market? How do retailers evaluate its benefit costs? Does Cott use an existing structure or build new ones? Does Cott diversify from drink to snack foods? View Details
      Keywords: Private Sector; Cost Management; Labels; Growth and Development Strategy; Market Entry and Exit; Industry Structures; Diversification; Food and Beverage Industry
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      Goldberg, Ray A., and Robert S. Kaplan. "Cott Corp.: Private Label in the 1990s." Harvard Business School Case 594-031, September 1993. (Revised December 1993.)
      • September 1993
      • Background Note

      The Private Label Movement

      By: Robert S. Kaplan and Ray A. Goldberg
      Private labels, previously weak in the U.S. market, are making inroads in the United States and Canada. Reasons for this include a weak economy, better quality of private label goods, and a desire by retailers to increase profitability. View Details
      Keywords: Brands and Branding; Retail Industry; United States; Canada
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      Kaplan, Robert S., and Ray A. Goldberg. "The Private Label Movement." Harvard Business School Background Note 594-039, September 1993.
      • August 1993 (Revised March 1994)
      • Case

      Bright Horizons Children's Centers, Inc.-1988

      By: Hugo Uyterhoeven and Myra M. Hart
      Keywords: Education Industry
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      Uyterhoeven, Hugo, and Myra M. Hart. "Bright Horizons Children's Centers, Inc.-1988." Harvard Business School Case 394-032, August 1993. (Revised March 1994.)
      • August 1993
      • Background Note

      Glossary of Retail Terms

      By: David E. Bell and Dinny Starr
      Keywords: Retail Industry
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      Bell, David E., and Dinny Starr. "Glossary of Retail Terms." Harvard Business School Background Note 594-014, August 1993.
      • July–August 1993
      • Article

      Organizational Diagnosis: Its Role in Organizational Learning

      By: M. Beer and B. Spector
      Keywords: Organizations; Learning
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      Beer, M., and B. Spector. "Organizational Diagnosis: Its Role in Organizational Learning." Journal of Counseling and Development 71, no. 6 (July–August 1993).
      • 1993
      • Chapter

      Teaching Emotion with Drama Advertising

      By: J. A. Deighton and S. Hoch
      Keywords: Teaching; Advertising; Education Industry; Education Industry
      Citation
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      Deighton, J. A., and S. Hoch. "Teaching Emotion with Drama Advertising." In Advertising Exposure, Memory and Choice, edited by A. A. Mitchell. Hillsdale, NJ: Lawrence Erlbaum Associates, 1993.
      • June 1993 (Revised September 1993)
      • Case

      Retail in Mexico 1993

      By: David B. Yoffie and Charles McHugh LaFollette
      In the wake of NAFTA, U.S. retail firms begin to see Mexico as an attractive market for international expansion. This case examines the structure of Mexico's volume retail (grocery, discount, warehouse club, hypermarket) industry, the joint ventures between U.S. and... View Details
      Keywords: Expansion; Global Strategy; Joint Ventures; Industry Structures; Trade; Retail Industry; United States; Mexico
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      Yoffie, David B., and Charles McHugh LaFollette. "Retail in Mexico 1993." Harvard Business School Case 793-144, June 1993. (Revised September 1993.)
      • May 1993 (Revised July 1995)
      • Case

      Air Miles

      By: John A. Quelch
      The chairman and CEO of a U.K.-based frequent buyer travel award program is planning on launching in North America. Management must determine the marketing strategy to be used, specifically how the U.K. program should be altered, whether the U.S. and Canadian markets... View Details
      Keywords: Marketing Strategy; Service Delivery; Market Entry and Exit; Adaptation; Product Launch; Service Industry; Canada; United Kingdom; United States
      Citation
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      Quelch, John A. "Air Miles." Harvard Business School Case 593-102, May 1993. (Revised July 1995.)
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