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  • 19 May 2009
  • First Look

First Look: May 19, 2009

provides a mandate for restructuring. But survival is not the end goal. In fact, cost cutting and restructuring are simply the first steps in repositioning and leading a company and industry through the crisis and in defining how business... View Details
Keywords: Martha Lagace
  • 31 Oct 2004
  • Research & Ideas

Bypass Marketing: Are Docs Influenced?

division president, Health Care, Harris Interactive; and Sandra Feibelmann, a member of the Institute for Health Policy. Manda Salls: When did the pharmaceutical industry begin direct-to-consumer advertising? Alvin Silk: DTCA has a long... View Details
Keywords: by Manda Salls
  • September 2003 (Revised November 2005)
  • Case

Best Buy Co., Inc. (A): An Innovator's Journey

By: Dorothy A. Leonard and Brian DeLacey
The CEO of Best Buy, a hugely successful retailing company, has hired consulting firm Strategos to imbue the company with an improved innovative capability. The six-month program of experimental learning yields new business ideas and also trains Best Buy employees as... View Details
Keywords: Innovation and Management; Innovation Strategy; Management Teams; Creativity; Adoption; Organizational Change and Adaptation; Employees; Learning; Training; Programs; Retail Industry; United States
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  • July 2002 (Revised August 2002)
  • Case

Washington Hospital Center (D): Emergency Medicine After September 11

By: Rosabeth M. Kanter and Michelle Heskett
The all-risks-ready emergency room prototype project becomes widely accepted as a need after September 11, 2001. The already operational medical informatics system, Insight, comes under heavy demand after its strong performance during crises and is noticed by various... View Details
Keywords: Change Management; Health Care and Treatment; Nonprofit Organizations; Medical Specialties; Organizational Culture; Crisis Management; Technological Innovation; Higher Education; Performance Productivity; Health Industry; District of Columbia
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  • 24 May 2021
  • Blog Post

Rebekah Emanuel: Host of Season 3 of the Climate Rising Podcast

from looking at one sector and finding something analogous that's applicable to another sector. The more I work in different places and with different people, the more I see that cross-pollinating between industries ends up being... View Details
  • Web

Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

HBS Quick Links HBS Home MBA Executive Education Doctoral Programs Faculty and Research Alumni Publishing Site Index HBS Home Contact Us Map/Directions Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton View... View Details
  • 19 Feb 2008
  • News

The Scoop Behind the Silver Screen

Clayton up this weekend for seven Academy Awards. (Any predictions out there on the winners?) Samuels drew an analogy between the real estate industry and filmmaking. “I look at a movie script the same way I look at an empty piece of... View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

strategy to educate the marketplace and pursue new distribution channels. Increased investor interest in environmental issues-and an ever growing number of corporate environmental rankings-led to a proliferation of competitors to Trucost,... View Details
Keywords: Sean Silverthorne
  • July – August 2011
  • Article

Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

By: I. M. Nembhard and A. L. Tucker
Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details
Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry
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  • 30 Apr 2001
  • Research & Ideas

New Paths to Success in Asia

future course of Asian business. "Asia has always been a tough place to do research," notes McFarlan, the driving force behind a joint HBS-Tsinghua University executive education program that premiered in January. "With a... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
  • 02 Aug 2021
  • Blog Post

ALUMNI WORK TO REVERSE BIAS THROUGH PHILANTHROPY

on addressing urgent racial justice or pandemic-related challenges. Inaugural recipients include city-based groups such as African Community Education in Worcester, Brockton Interfaith Community, Elevated Thought in Lawrence, as well as... View Details
  • 16 Jul 2013
  • First Look

First Look: July 16

look at the creation of the Carnegie Tech Graduate School of Industrial Administration after World War II. This episode illustrates the increasingly successful claims of social scientists, backed by philanthropic foundations, on business... View Details
Keywords: Anna Secino
  • August 2011
  • Supplement

Interview with Raj Datta, Former Chief Knowledge Officer of MindTree

By: David A. Garvin
MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collborative communities, and its strong culture and values. The CEO has a set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must... View Details
Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Information Technology Industry; India
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  • April 2003
  • Module Note

Design and Management of Health Care Delivery Processes, The

By: Richard M.J. Bohmer
Discusses the design and management of clinical processes in health care. Presents a framing of the clinical process as a problem-solving process that fundamentally involves learning along two dimensions and at least two levels. The two dimensions are: 1) learning in... View Details
Keywords: Management Analysis, Tools, and Techniques; Service Delivery; Management Practices and Processes; Learning; Health Care and Treatment; Health Industry
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  • 01 Sep 2006
  • News

Street Singer

however, the economics major decided to try an internship in investment banking, courtesy of Sponsors for Educational Opportunity, a mentoring program for minority students. “I fell in love with Wall Street and the idea of taking on an... View Details
Keywords: Julia Hanna; Finance
  • 03 Aug 2010
  • First Look

First Look: August 3

http://www.hbs.edu/research/pdf/11-005.pdf The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras Authors:Mary J. Benner and Mary Tripsas Abstract New View Details
Keywords: Martha Lagace
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

complicated: the use of many words per sentence that featured a high percentage of complex, multisyllabic words, requiring a higher level of education to understand. These communications were then compared to capital market reaction... View Details
Keywords: by Dina Gerdeman
  • 01 Mar 2008
  • News

Where Have All the Leaders Gone?

of the industrialized world in educating its children and ensuring health coverage for all. Confidence in our public institutions is near all-time lows, but what about fixing them? Nearly half of us don’t... View Details
Keywords: Government
  • 01 Aug 1998
  • News

Spring Reunions: Milestones and Memories

enthusiasm, high spirits, and intellectual energy. Traveling to Soldiers Field from all over the world, alumni from the Classes of 1928, 1933, 1938, 1943, 1948, 1978, 1983, 1988, and 1993, along with graduates of the DBA and Executive View Details
Keywords: Eileen K. McCluskey
  • Web

Middle East & North Africa - Global Activities 2021

Abi Chaker, the founder and CEO of a Lebanese recycling company, to understand the challenges he faces. Abi Chaker launched Cedar Environmental as a sorting and composting company in 1999, but quickly realized that the waste management View Details