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  • April 2008
  • Case

Chunghwa Telecom Co., Ltd. (A)

By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong
In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the job only three months earlier, after its prior chairman... View Details
Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Privatization; Competition; Telecommunications Industry; Taiwan
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  • 03 Mar 2016
  • News

3-Minute Briefing: Pamela Meyer (MBA 1986)

protesting them, providing inappropriate detail, detour statements, false smiles. The issue that I’m most concerned about right now is inside threat mitigation. Studies show that anywhere from 30 percent to 50 percent of cyberattacks were inside jobs by View Details
Keywords: Julia Hanna
  • March 2022
  • Article

From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?

By: Siobhan O'Mahony and Rebecca Karp
When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the... View Details
Keywords: Platform Governance; Access; Crowdsourcing; Applications and Software; Employees; Leadership Style; Cybersecurity; Risk Management
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  • 26 Oct 2011
  • News

On Top, Down Under

Fookes: Leading the way at one of Australia's premier real estate firms. Photo courtesy Mark Fookes Mark Fookes (AMP 178, 2010) is head of investment management at The GPT Group, a Sydney, Australia, firm that View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

data?'" That's Paul Nicholas' reaction after reading most of the responses to this month's column. It's not a bad "sense of the meeting," in which many contributors offered suggestions to managers wishing to get the most out of so-called... View Details
Keywords: Re: James L. Heskett
  • July 11, 2024
  • Article

Research: New Hires’ Psychological Safety Erodes Quickly

By: Derrick P. Bransby, Michael J. Kerrissey and Amy C. Edmondson
Across industries, from manufacturing to health care, the luxury of waiting years to benefit from new talent is long gone. Thriving in today’s dynamic economy means bringing new hires up the learning curve faster than ever. Yet, the authors’ latest research suggests... View Details
Keywords: Talent and Talent Management; Learning; Interpersonal Communication; Employees
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  • 25 Feb 2020
  • Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

Freedom to use vacation time to attend celebrations with family and friends helps improve performance for employees who work far away from their hometowns, new research by Prithwiraj Choudhury suggests. When View Details
Keywords: by Kristen Senz
  • 06 Dec 2021
  • News

Rescue & Recovery

2018, the organization announced a new ethics policy, so Culver Humphrey came forward with her story once again. Leadership rebuffed her a second time, so she met with the Oregonian. Team members were stunned by what they read. For many, including the NGO’s View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

Shifting to remote work raises many questions for managers and employees, especially when it happens quickly as a result of a crisis. Prithwiraj “Raj” Choudhury, the Lumry Family Associate Professor of Business Administration in the... View Details
Keywords: by Kristen Senz
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

heterogeneous telecommunication costs arising from different regulatory regimes) strengthens our results. Download the paper: http://www.hbs.edu/research/pdf/11-023.pdf Employee Selection as a Control System Author:Dennis Campbell... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2011
  • Research & Ideas

Chasing Stars: Why the Mighty Red Sox Struck Out

In the fall of 2009, baseball's Anaheim Angels knocked the Boston Red Sox out of the American League Division Series in a humiliating three straight games. Within a matter of weeks, Sox general manager Theo Epstein had launched one of the... View Details
Keywords: by Carmen Nobel; Sports; Banking
  • 01 Sep 2009
  • News

Ready for Launch

MBA ’09, all have worked in Africa), with Jamie Yang, Jukka Valimaki, and Blandine Antoine, all of MIT. Org chart: A Tanzania-based management team (Emmanuel, Jukka, Jamie) and U.S.-based advisory team (Alla, Benjamin, Blandine). Best... View Details
Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

collaboration rather than command and control as their basis for interaction.. “Over the long term, organizations filled with empowered employees who collaborate to serve customers will consistently outperform hierarchical organizations”... View Details
Keywords: by Bill George
  • Web

Supply Chain Analytics - Course Catalog

business operations and how employees can best leverage their own expertise and data science tools to improve business outcomes. Please note that the full-semester Supply Chain Management course will include... View Details
  • 16 Jan 2020
  • News

Hitting the High Notes

chat bots in social media, data analytics to enhance candidate experience, and rewards to employees who refer successful hires. For nearly 30 years, Sheridan has been a high-level Human Capital Management... View Details
Keywords: Margie Kelley
  • March 1999
  • Case

MotivAction plc (A)

By: William J. Bruns Jr.
The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details
Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture
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    Walter V. Shipley

    Having grown up in and around the banking business, Shipley was experienced in both effective and ineffective management styles, especially when it came to handling mergers. Consequently, when Shipley assumed leadership of Chemical, he... View Details
    Keywords: Finance
    • 01 Feb 1999
    • News

    Moving Mountains

    death. Following the second OPM round one month later, Barco was named president by her mother. "I don't manage our employees in the autocratic way that my father did," she notes, "and yet my style, which is... View Details
    Keywords: Nancy O. Perry
    • 01 Sep 2016
    • News

    Case Study: Alumni Advice for a Health Care Startup

    was operating as a kind of project manager for her mom—and that she was one of 66 million Americans taking care of an ill, aging, or disabled loved one—she began to build a more modern solution to care management. Wellthy provides loved... View Details
    • 01 Dec 2010
    • News

    Faculty Research Online

    systems. The question is, how can managers encourage employees to take the next step and ensure their constructive use? Assistant Professor Michael Toffel and colleagues present new research in a working... View Details