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Show Results For
- All HBS Web
(4,148)
- People (12)
- News (721)
- Research (2,401)
- Events (17)
- Multimedia (16)
- Faculty Publications (1,557)
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- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
Unfortunately, most people—especially busy managers and executives—fall back on System 1 thinking during their negotiations. Reliance on intuition increases when a situation is complex and negotiators reach a state of cognitive overload.... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 25 Apr 2005
- Research & Ideas
New Learning at American Home Products
pharmaceuticals, it concentrated on enlarging its OTC business by, as before, exploiting its advertising skills. By 1979 it had developed a broader line of new prescription drugs, beginning in 1968 with Inderal, a beta-blocker drug... View Details
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
the draw anymore. By conducting a series of diagnostics, companies in any industry can quickly identify the most promising opportunities. This article shows how to conduct customer, portfolio, and competitor diagnostics to pinpoint the highest-potential opportunities... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to... View Details
Keywords: by Jean Ayers
- 03 Nov 2009
- First Look
First Look: Nov. 3
values while remaining unwavering in ethics, integrity, and—to use the twenty-first century word—the highest standards of corporate citizenship. All of this could be done with strategic use of IBM technology and innovation. Yet IBMers in... View Details
Keywords: Martha Lagace
- 03 Nov 2003
- Research & Ideas
Making Money Making Movies
What makes a movie click with an audience? How important is buzz in the success or failure of an entertainment product? Should worldwide releases of movies be done over time, or all at once? Those are the kinds of questions that interest Harvard View Details
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
Obstacles facing companies in today's hyper-competitive global markets are seemingly more complex than ever, to the point that managers must rethink many of the basic principles of good operations management, says Robert Hayes. In a new book, Hayes and three co-authors... View Details
Keywords: by Martha Lagace
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
your biggest buckets of cost and rethinking those strategically in ways that give your customers something they value," notes Frei, the UPS Foundation Professor of Service Management at Harvard Business... View Details
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
brand-name multinationals that contract out the work. “In a sense, global supply chains are serving a regulatory function, with companies imposing an additional layer of rules and investing resources to enforce them,” says Harvard View Details
Keywords: by Michael Blanding
- 02 May 2016
- Research & Ideas
Why People Don’t Vote--and How a Good Ground Game Helps
strictly an American phenomenon. “Voter turnout has been declining in many Western democracies over the past decades,” says Vincent Pons, assistant professor at Harvard Business School in the Business, Government, and the International... View Details
- 24 Mar 2008
- Research & Ideas
Reducing Risk with Online Advertising
suppliers; for example, easy tasks like determining whether the supplier is a bona fide business entity, or cross-checking the supplier's street address with its phone number and tax ID number. These very obvious and easy things haven't... View Details
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
needs of different consumer groups. Casadesus-Masanell, the Herman C. Krannert Professor of Business Administration at Harvard Business School, and Hervás-Drane, assistant professor at Universitat Pompeu... View Details