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  • November 2008 (Revised January 2017)
  • Case

Maggie Lena Walker and the Independent Order of St. Luke

By: Anthony Mayo and Shandi Onise Smith
As America struggled to regain its balance in the aftermath of the American Civil War, Maggie Lena Walker did her best to actively effect change by finding solutions to the social and economic problems facing blacks and especially black women. Taking charge of the... View Details
Keywords: Organizational Change and Adaptation; Leading Change; Ethnicity; Race; Social Entrepreneurship; Personal Development and Career; Welfare; Business and Community Relations; Gender; Banks and Banking
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  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

Four titans who defined a new era in business during the past decade recently concluded their terms: PepsiCo’s Indra Nooyi, Unilever’s Paul Polman, Mayo Clinic’s John Noseworthy, and US Bancorp’s Richard Davis. When they became CEOs, the... View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • 23 Jul 2001
  • Research & Ideas

How the Giants of Enterprise Seized the Future

want to congratulate you on being the richest man in the world." He had come a long way from $1.20 a week. Not every giant of enterprise started life with a clear idea of where he was heading. When... View Details
Keywords: by Richard S. Tedlow
  • 16 Jan 2018
  • News

Celebrating the Impact of Nonprofits

dress-rehearsal performances of the Metropolitan Opera and the New York Philharmonic, and a tour and business talk at the Museum of Modern Art. The group also runs a Brown Bag... View Details
Keywords: Margie Kelley
  • Research Summary

The Evolution of Corporate Structure, Internal Governance, and Leadership

My research documents the evolution of the internal governance of senior management in large US firms over a 20-year period and explores, via multiple methods, the causes and consequences of these changes. My findings suggest that... View Details

  • 31 Jul 2014
  • News

A New Approach to Solving Society's Biggest Problems

Keywords: impact investing; social impact bonds; society
  • Web

Community College Report - Managing the Future of Work

disruptive automation, the nature of middle skills jobs is evolving much faster than educators’ abilities to change curriculum. Surveys of educators and employers reveal the disconnect behind this... View Details
  • March 2025
  • Case

Stagwell: AI and the Future of Marketing

By: Suraj Srinivasan and Radhika Kak
In early 2025, Mark Penn, Founder, CEO and Chairman of Stagwell, a global marketing company with a network of over 70+ agencies that served over 4000 blue-chip customers across 40 countries, was looking at ways that marketers should navigate the disruption emanating... View Details
Keywords: Advertising; Innovation Strategy; Change Management; AI and Machine Learning; Digital Transformation; Technology Adoption; Marketing Strategy; Service Delivery; Creativity; Business Model; Advertising Industry; Technology Industry
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  • 15 Jun 2021
  • News

The Path out of Polarization

layering of political polarization that we will collectively come to our senses in the next generation. The other generational hope that I have is for the younger people. Kids these days are not on Facebook. That’s for grandpa. They don’t... View Details
Keywords: Jen McFarland Flint; Telecommunications; Information
  • 14 Mar 2014
  • Blog Post

Looking to the Next Decade of Change: A Recap of the 10th Annual Retail & Luxury Goods Conference

marked a decade of hosting business leaders and industry insiders and to celebrate the occasion was themed The Consumer Revolution: Redefining Retail and Luxury for the Next Decade. The discussions at the... View Details
Keywords: Consumer Products / Retail
  • April 2021
  • Article

The Effects of Quota Frequency: Sales Performance and Product Focus

By: Doug J. Chung, Das Narayandas and Dongkyu Chang
This study investigates the comprehensive and multidimensional effects of quota (goal) frequency on sales force performance. We develop a theory of salespeople’s behavior—aggregate effort and the product type focus—in response to the temporal length of a sales-quota... View Details
Keywords: Sales Force Compensation; Field Experiment; Quotas; Quota Frequency; Commissions; Bonuses; Goals; Salesforce Management; Compensation and Benefits; Goals and Objectives; Behavior; Performance
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  • 2025
  • Working Paper

Public Displays of Alignment: Firm Speech in Autocratic Regimes

By: Joris Mueller, Jaya Y. Wen and Cheryl Wu
Political speech by firms is increasingly common around the world. This paper examines the government as an important, yet understudied, audience for such speech, focusing on how Chinese firms rhetorically align with the state. We introduce novel, general, and... View Details
Keywords: Business and Government Relations; Economic Systems; Power and Influence; Government Administration; Policy; China
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  • 25 Jul 2013
  • News

An Engine of Education Innovation

Stig Leschly Photo credit goes here The first time Stig Leschly (MBA 1997 / JD 1998) really sat down to think about what he wanted to do with the rest of his life, he decided to pursue his love of music. He... View Details
Keywords: Elementary and Secondary Schools; Educational Services
  • 25 Nov 2009
  • Working Paper Summaries

The Devil Wears Prada? Effects of Exposure to Luxury Goods on Cognition and Decision Making

Keywords: by Roy Y.J. Chua & Xi Zou; Consumer Products; Retail
  • 16 Jul 2019
  • News

The Making of a Movement

original donation total. With a second event complete, the two business school graduates at the helm were able to do a deep-dive analysis of their concept and forecast its future. From what they saw, it was... View Details
Keywords: Greg Forbes Siegman; cancer
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

"Four minutes," a triumphant Amy C. Edmondson exclaims as she arrives at her Harvard Business School office, clutching a bike helmet and explaining that her commute is 10 minutes faster by bicycle than by car. Edmondson, the... View Details
Keywords: by Roberta Holland; Health
  • Web

DEC - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy... View Details
  • March 2011 (Revised June 2012)
  • Case

Office of Technology Transfer - Shanghai Institutes for Biological Sciences

By: Willy Shih, Sen Chai, Kamen Bliznashki and Courtney Hyland
Gordon Zong is trying to teach Chinese universities and research institutes how to do effective technology transfer and IP licensing, but he is trying to do it in an environment with weak property rights and an underdeveloped support infrastructure. As the managing... View Details
Keywords: Multinational Firms and Management; Patents; Knowledge Management; Law Enforcement; Business and Government Relations; Research and Development; Biotechnology Industry; Pharmaceutical Industry; China
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  • 04 Jun 2001
  • What Do You Think?

What’s the Future of the Subscription Model?

Summing Up The Subscription Model: Down but Not Out Just as manufacturing organizations are once again adopting a subscription model as a means of pricing product-service packages marketed as solutions, it appears that Internet-based... View Details
Keywords: by James Heskett
  • Web

Innovation & the War Effort - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy... View Details