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      • January 1995 (Revised May 1997)
      • Case

      Syscom Computers

      By: Kenneth A. Froot, Peter Tufano and Chris L Marshall
      Discusses a company deciding what it should do to manage its worldwide hedging operations. View Details
      Keywords: Decisions; Currency Exchange Rate; Information Management; Management Practices and Processes; Risk Management; Operations
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      Froot, Kenneth A., Peter Tufano, and Chris L Marshall. "Syscom Computers." Harvard Business School Case 295-094, January 1995. (Revised May 1997.)
      • 1995
      • Book

      Business Policy: Managing Strategic Processes

      By: Joseph L. Bower, Christopher A. Bartlett, Hugo Uyterhoeven and Richard E. Walton
      Keywords: Policy; Management; Strategy
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      Bower, Joseph L., Christopher A. Bartlett, Hugo Uyterhoeven and Richard E. Walton, eds. Business Policy: Managing Strategic Processes. Chicago: Irwin, 1995.
      • January–February 1995
      • Article

      Changing the Role of Top Management: Beyond Structure to Processes

      By: S. Ghoshal and C. A. Bartlett
      Keywords: Management; Change
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      Ghoshal, S., and C. A. Bartlett. "Changing the Role of Top Management: Beyond Structure to Processes." Harvard Business Review 73, no. 1 (January–February 1995): 86–96.
      • 1995
      • Working Paper

      Channel Transformation: Improving Supply-chain Performance by Redesigning Channel Replenishment Processes

      By: T. H. Clark and J. H. Hammond
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      Clark, T. H., and J. H. Hammond. "Channel Transformation: Improving Supply-chain Performance by Redesigning Channel Replenishment Processes." Harvard Business School Working Paper, No. 95-093, January 1995.
      • December 1994 (Revised May 1999)
      • Case

      3M Optical Systems: Managing Corporate Entrepreneurship

      By: Christopher A. Bartlett and Afroze A Mohammed
      A middle-level division manager must decide whether he should support an investment request for a third attempt at launching a new product developed by a struggling business unit. Describes the long, difficult process by which the unit has developed the product--a... View Details
      Keywords: Managerial Roles; Decision Choices and Conditions; Corporate Entrepreneurship; Product Launch; Problems and Challenges; Product Development; Consumer Products Industry
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      Bartlett, Christopher A., and Afroze A Mohammed. "3M Optical Systems: Managing Corporate Entrepreneurship." Harvard Business School Case 395-017, December 1994. (Revised May 1999.)
      • December 1994 (Revised June 1995)
      • Case

      Tiffany & Co.--1993

      By: W. Carl Kester and Kendall Backstrand
      The restructuring of Tiffany's retailing agreement with Mitsukoshi Ltd. in 1993 exposed Tiffany to substantial yen/dollar exchange rate volatility that it had not previously faced. This new exposure requires Tiffany to establish risk management policies and practices.... View Details
      Keywords: Restructuring; Currency Exchange Rate; Management Practices and Processes; Risk Management; Agreements and Arrangements; Situation or Environment
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      Kester, W. Carl, and Kendall Backstrand. "Tiffany & Co.--1993." Harvard Business School Case 295-047, December 1994. (Revised June 1995.)
      • December 1994
      • Case

      AB SKA (Sweden)

      By: David F. Hawkins, V.G. Narayanan and Robert L. Simons
      A senior manager faces three accounting and control decisions related to a new R&D project: to expense or capitalize, how to implement management control over the R&D function, and how to use activity-based cost drivers for product costing. View Details
      Keywords: Cost Accounting; Management Practices and Processes; Cost Management; Activity Based Costing and Management; Research and Development; Sweden
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      Hawkins, David F., V.G. Narayanan, and Robert L. Simons. "AB SKA (Sweden)." Harvard Business School Case 195-180, December 1994.
      • December 1994
      • Background Note

      Cost System Analysis

      By: Robert S. Kaplan
      Describes six characteristics of cost systems: standard vs. actual costs; job-order vs. process costing; variable vs. full costs; disaggregate vs. aggregate cost accumulation; and specific vs. average rates for labor and overhead. A rewritten version of an earlier... View Details
      Keywords: Cost; Analysis; System
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      Kaplan, Robert S. "Cost System Analysis." Harvard Business School Background Note 195-181, December 1994.
      • Article

      Non-verifiability, Costly Renegotiation, and Efficiency

      By: Jerry R. Green and J. J. Laffont
      We study the implications of the non verifiability of information for the allocation of resources and the bearing of risk in a two party relationship. We consider a two step approach. In step one the two parties define a non contingent contract which will be executed... View Details
      Keywords: Negotiation
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      Green, Jerry R., and J. J. Laffont. "Non-verifiability, Costly Renegotiation, and Efficiency." Annales d'économie et de statistique, no. 36 (October–December 1994): 81–95.
      • November 1994
      • Background Note

      Why Bad Things Happen to Good Companies

      By: Benson P. Shapiro, Adrian J. Slywotsky and Richard S. Tedlow
      Describes the Darwinian internal and external processes that lead to poor performance from a previously well performing company. Demonstrates why any business design eventually fails and the role of organizational calcification and poor leadership in the failure. Also... View Details
      Keywords: Leadership; Management Practices and Processes; Organizational Design; Failure; Performance
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      Shapiro, Benson P., Adrian J. Slywotsky, and Richard S. Tedlow. "Why Bad Things Happen to Good Companies." Harvard Business School Background Note 595-045, November 1994.
      • November 1994
      • Case

      Navistar International

      By: Stuart C. Gilson and Jeremy Cott
      As a consequence of laying off half its workforce in a massive downsizing program, the company--a large manufacturer of medium and heavy trucks--struggles with a huge ($2.6 billion) liability for retiree medical costs. Although the company has promised its retirees... View Details
      Keywords: Negotiation Process; Wages; Labor Unions; Legal Liability; Insolvency and Bankruptcy; Restructuring
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      Gilson, Stuart C., and Jeremy Cott. "Navistar International." Harvard Business School Case 295-030, November 1994.
      • November 1994
      • Case

      Pilkington Float Glass--1955

      By: Kim B. Clark
      The case examines the development of the float glass process at Pilkington in the mid-1950s. Pilkington has pursued the development of a radically new process for flat glass production, but has experienced serious problems at each stage of development. The senior... View Details
      Keywords: Transformation; Decision Choices and Conditions; Technological Innovation; Product Development; Research and Development; Commercialization; Technology
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      Clark, Kim B. "Pilkington Float Glass--1955." Harvard Business School Case 695-024, November 1994.
      • November 1994 (Revised June 1996)
      • Case

      Dennis Hightower: Walt Disney's Transnational Manager

      By: Ashish Nanda
      Describes the actions taken by Dennis Hightower as president of Disney Consumer Products in Europe and the Middle East from 1988 to 1994. Focuses on how he has established a regional office and knit local operations closer together, the benefits that the process has... View Details
      Keywords: Organizational Change and Adaptation; Leadership; Change Management; Corporate Strategy; Personal Development and Career; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Europe
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      Nanda, Ashish. "Dennis Hightower: Walt Disney's Transnational Manager." Harvard Business School Case 395-056, November 1994. (Revised June 1996.)
      • November 1994 (Revised January 2006)
      • Background Note

      An Introduction to Patents and Trade Secrets

      By: Josh Lerner
      Provides an overview of patent and trade secret protection. Also discusses the legal processes through which intellectual property is protected and litigated. View Details
      Keywords: Patents; Intellectual Property
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      Lerner, Josh. "An Introduction to Patents and Trade Secrets." Harvard Business School Background Note 295-062, November 1994. (Revised January 2006.)
      • 1994
      • Working Paper

      Integrating Technical and Operating Knowledge: The Impact of Early Manufacturing Involvement on Process Development Performance

      By: Gary P. Pisano
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      Pisano, Gary P. "Integrating Technical and Operating Knowledge: The Impact of Early Manufacturing Involvement on Process Development Performance." Harvard Business School Working Paper, No. 95-039, November 1994.
      • 28 Oct 1994
      • Lecture

      Japanese and American Corporate Governance: Converging to Best Practice?

      By: W. Carl Kester
      Keywords: Corporate Governance; Management Practices and Processes
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      Kester, W. Carl. "Japanese and American Corporate Governance: Converging to Best Practice?" Lecture at the Amherst College Family Weekend, Amherst College, Department of Economics, Amherst, MA, October 28, 1994. (Guest speaker.)
      • September 1994 (Revised August 2011)
      • Supplement

      ExtendSim® Simulation Exercises in Process Analysis (A2)

      By: Roy D. Shapiro
      Solutions and detailed discussion of exercises from the (A) case. Unadvertised per Case Records. View Details
      Keywords: Management Practices and Processes; Management Analysis, Tools, and Techniques
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      Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (A2)." Harvard Business School Supplement 695-019, September 1994. (Revised August 2011.)
      • September 1994 (Revised August 2011)
      • Supplement

      ExtendSim® Simulation Exercises in Process Analysis (B2))

      By: Roy D. Shapiro
      Solutions and detailed discussion of exercises from the (B) case. Unadvertised per Case Records. View Details
      Keywords: Management Practices and Processes; Management Analysis, Tools, and Techniques
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      Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B2))." Harvard Business School Supplement 695-020, September 1994. (Revised August 2011.)
      • 1994
      • Book

      The Perpetual Enterprise Machine: Seven Keys to Corporate Renewal through Successful Product and Process Development

      By: H. K. Bowen, K. B. Clark, C. H. Holloway and S. C. Wheelwright
      Keywords: Business Processes; Innovation and Invention; Product Development
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      Bowen, H. K., K. B. Clark, C. H. Holloway and S. C. Wheelwright, eds. The Perpetual Enterprise Machine: Seven Keys to Corporate Renewal through Successful Product and Process Development. New York: Oxford University Press, 1994.
      • August 1994 (Revised May 2001)
      • Case

      ITT Automotive: Global Manufacturing Strategy (1994)

      By: Gary P. Pisano and Sharon L. Rossi
      ITT Automotive is in the process of developing a new-generation antilock brake system (ABS), designated the MK-20. The case focuses on the level of automation to be used in the production of this new system, and whether all plants should use the same process... View Details
      Keywords: Information Technology; Innovation Strategy; Production; Product Development; Globalized Firms and Management; Performance Productivity; Manufacturing Industry; Auto Industry; Belgium; Germany; United States
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      Pisano, Gary P., and Sharon L. Rossi. "ITT Automotive: Global Manufacturing Strategy (1994)." Harvard Business School Case 695-002, August 1994. (Revised May 2001.)
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