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Show Results For
- All HBS Web
(4,882)
- People (27)
- News (1,277)
- Research (2,760)
- Events (13)
- Multimedia (11)
- Faculty Publications (1,514)
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- 08 Jul 2014
- First Look
First Look: July 8
competitors in a local market. We provide evidence that these results are due to a sorting effect, whereby firms trade-off service quality and price, and in turn, the incumbent attracts View Details
Keywords: Carmen Nobel
- 07 Apr 2009
- First Look
First Look: April 7, 2009
end of the case Hever is reflecting on a proposal he submitted for providing CDC services to one of the largest U.K. companies. The general counsel wants to pay for these View Details
Keywords: Martha Lagace
- 05 Oct 2010
- First Look
First Look: October 5, 2010
Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in service affect customer demand. Supply... View Details
Keywords: Sean Silverthorne
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
by the inability to make a downward social comparison; namely, when no one is behind a queuing individual, that person is less certain that continuing to wait is worthwhile. Furthermore, this paper provides evidence that queue... View Details
Keywords: Sean Silverthorne
- 29 Nov 2006
- Research & Ideas
Rich or Royal: What Do Founders Want?
resources they need. Getting those resources will help the entrepreneur build a more valuable company. However, getting those resources is far from a free lunch. To get co-founders, investors, hires, and others to come on board and View Details
- 11 Mar 2008
- First Look
First Look: March 11, 2008
financial services that Washington D.C.-based Microfinance International Corporation (MFIC) had been providing for two years to a growing number of "unbanked" Hispanic nationals in the United... View Details
Keywords: Martha Lagace
- 19 Sep 2012
- Research & Ideas
Book Excerpt: “The Architecture of Innovation”
portfolio firms, attend board meetings, and provide strategic guidance, just like independent venture capitalists. In some respects, their job may be easier: typically, the corporation provides all the... View Details
- 08 Oct 2013
- First Look
First Look: October 8
provided-physician visits, hospitalizations, procedures, and tests-to the patient outcomes achieved. And we must replace today's fragmented system, in which every local provider offers a full range of services, with a system in which... View Details
Keywords: Sean Silverthorne
- 28 Mar 2018
- Research & Ideas
Sophisticated Investors May Be Harming Fintech Lending Platforms
grade depending on their risk, which sets the interest rate for the loans. After the pre-screening, successful applicants are listed on the platform and some information is provided to investors to help them with their decisions.... View Details
- 02 Aug 2004
- Research & Ideas
Health Care Research and Prospects
As is clear to anyone who pays medical insurance premiums or has undergone any kind of medical procedure, the business of health care is an expensive one. The technology is expensive. The research is expensive. The services are expensive.... View Details
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
facials a year. Those services provide the company with a paying focus group from which it can gather feedback on its products. "Our customers are paying us $200 [a facial]; you better believe they give... View Details
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
Supplements the (A) case. Purchase this case:https://hbsp.harvard.edu/product/919412-PDF-ENG Harvard Business School Case 819-003 ProdEng: Services for Oil & Gas Extraction ProdEng is a venture created as part of a PE fund and View Details
Keywords: Dina Gerdeman
- 23 Jul 2013
- First Look
First Look: July 23
when network effects lead to unfavorable expectations about supplier participation, whereas it is shifted towards the marketplace for long-tail products. We thus provide a theory of which products an intermediary should offer in each... View Details
Keywords: Anna Secino
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
chrysanthemum producer to a provider of closures for families who have lost their loved ones. It was memorable to hear him talk about how his mission in life was developed and how he had redefined his business." “Post-disaster... View Details
- 19 Apr 2011
- First Look
First Look: April 19
Financial, LLC was a modern merchant bank that provided high quality advisory services and capital to small- and mid-sized inner city businesses. Next Street was a for-profit business that aimed to increase... View Details
Keywords: Sean Silverthorne
- February 2017
- Case
BlaBlaCar: The Road Ahead...
By: Karim R. Lakhani, Arun Sundararajan, Emilie Billaud and Caroline Caltagirone
In 2017, the co-founders of BlaBlaCar—the world’s largest long-distance carpooling company—reflected on the evolution of their venture and the way forward. BlaBlaCar had reached critical mass and size; yet staying still was not going to be enough to be relevant and... View Details
Keywords: Business Growth and Maturation; Business Startups; Transformation; Decision Making; Values and Beliefs; Growth and Development Strategy; Digital Platforms; Network Effects; Strategic Planning; Competitive Strategy; Expansion; Internet and the Web; Transportation Networks; Web Services Industry; Web Services Industry; France; Europe
Lakhani, Karim R., Arun Sundararajan, Emilie Billaud, and Caroline Caltagirone. "BlaBlaCar: The Road Ahead..." Harvard Business School Case 617-050, February 2017.
- 24 Apr 2012
- First Look
First Look: April 24
by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial View Details
Keywords: Carmen Nobel
- 05 Aug 2015
- What Do You Think?
What Happened to the ‘Innovation, Disruption, Technology’ Dividend?
although some high-productivity economies may have seen their growth rates slow.” And Brent Dalager expressed his opinion that the picture is changing rapidly for the better with the introduction of “software robotics” in such industries as “financial View Details
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
social inequality." Romuald Kepa added: "The invention of the steam engine and resulting shifts in the society are great providers of insight… Luckily, (the) world did not collapse " Others were not so sure that... View Details
Keywords: by James Heskett
- 22 Jul 2008
- First Look
First Look: July 22, 2008
Services (revised) Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the... View Details
Keywords: Martha Lagace