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  • All HBS Web  (11,615)
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  • All HBS Web  (11,615)
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    • News  (2,828)
    • Research  (6,200)
    • Events  (72)
    • Multimedia  (105)
  • Faculty Publications  (4,130)
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    V.G. Narayanan

    Professor Narayanan is the Thomas D. Casserly, Jr. Professor of Business Administration, and Senior Associate Dean of Executive Education and HBS Online. His research focuses on management accounting with an interest in performance evaluation and incentives... View Details

    Keywords: accounting industry; banking; service industry; telecommunications; health care
    • 2021
    • Working Paper

    Accounting for Product Impact in the Consumer-Packaged Foods Industry

    By: Amanda Rischbieth, George Serafeim and Katie Trinh
    We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor companies within the consumer-packaged goods industry. We design a methodology that allows us to calculate monetary impact estimates on customer... View Details
    Keywords: Product Innovation; Impact; Impact Investing; Impact Measurement; ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Social Corporate Responsibility; Corporate Social Responsibility; Social Impact; Nutrition Database; Nutritional Information; CPG; Consumer Packaged Goods; IWAI; Product Design; Product Positioning; Society; Environmental Sustainability; Corporate Social Responsibility and Impact; Nutrition; Product; Safety; Consumer Products Industry
    Citation
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    Rischbieth, Amanda, George Serafeim, and Katie Trinh. "Accounting for Product Impact in the Consumer-Packaged Foods Industry." Harvard Business School Working Paper, No. 21-051, October 2020. (Revised October 2021.)
    • January 2015
    • Case

    Eataly: Reimagining the Grocery Store

    By: Sunil Gupta, Michela Addis and Ruth Page
    Within a few years of its operations, the Italian-based supermarket Eataly created a lot of buzz and excitement among consumers and media. Eataly's initial success was even more impressive in an industry known for its intense competition and low margins. How did Eataly... View Details
    Keywords: Customer Engagement; Innovation; Retailing; Supermarkets; Agribusiness; Customers; Entrepreneurship; Food; Marketing; Retail Industry; Food and Beverage Industry; Europe; Asia; North and Central America
    Citation
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    Gupta, Sunil, Michela Addis, and Ruth Page. "Eataly: Reimagining the Grocery Store." Harvard Business School Multimedia/Video Case 515-708, January 2015.
    • 22 Dec 2022
    • Blog Post

    Climate Stories Episode #13: Democratizing Climate Returns - Nisha Desai (HBS 1997), Founder and CEO of Invest With Intention

    found that 79% of retail investors are interested in sustainable investing. The Federal Reserve calculates that some 9 million households under age 45 have $3.4 trillion in investable assets. The Security... View Details
    • Teaching Interest

    Digital Marketing Strategy

    By: John A. Deighton

    When the tools of marketing change, strategies change too. The focus of this course is on firms trying to navigate the transition from offline to online market-making and strategy development. Our concern is primarily with corporations that have products and... View Details

    • 23 Aug 2011
    • First Look

    First Look: August 23

    http://www.amacad.org/publications/Challenges.aspx Advertising, the Matchmaker Authors:Bharat N. Anand and Ron Shachar Publication:RAND Journal of Economics 42, no. 2 (summer 2011) Abstract We empirically study the informational role... View Details
    Keywords: Sean Silverthorne
    • 14 Oct 2019
    • News

    A Guide to the Big Ideas and Debates in Corporate Governance

      Christian Kaps

      Christian Kaps is an Assistant Professor of business administration in the Technology and Operations Management (TOM) Unit at Harvard Business School. Kaps' research focuses on emerging topics in renewable electricity generation and storage - notably how new... View Details

        Jeremy Yang

        Jeremy Yang is an Assistant Professor of Business Administration in the Marketing Unit at Harvard Business School. He teaches Marketing in the MBA required curriculum. He develops data products for... View Details
        Keywords: consumer products; consumer products; consumer products; consumer products; consumer products
        • 27 Sep 2024
        • Research & Ideas

        Charting 'Cheapflation': How Budget Brands Got So Pricey

        Surging inflation drove many consumers to cheaper brands or lower-quality products, but new data suggests that switching might not have saved them as much as they might have expected. During the most recent period View Details
        Keywords: by Ana Elena Azpúrua
        • August 26, 2009
        • Comment

        Where Cash for Clunkers Ran Off the Road

        By: John A. Quelch
        Today, let us celebrate the end of an unjustifiable drain on the U.S. taxpayer: the Cash for Clunkers (C4C) program.

        True, C4C greatly boosted the number of consumers visiting car dealers. Doubtless, some new cars were sold to consumers who thought they... View Details
        Keywords: Government Programs; Environmental Impact; Government Waste; Customer Behavior; Economic Growth; Economy; Financial Crisis; Government and Politics; Leadership; Marketing; Programs; Value; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; United States
        Citation
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        Quelch, John A. "Where Cash for Clunkers Ran Off the Road." Harvard Business School Working Knowledge (August 26, 2009).
        • 2014
        • Other Teaching and Training Material

        Marketing Reading: Segmentation and Targeting

        By: Sunil Gupta
        This Reading introduces two of the integral parts of any marketing strategy: segmentation and targeting. It covers, first, all of the methods, techniques, and variables with which a business first uncovers the full range of its potential customers and then... View Details
        Keywords: Behavioral Segmentation; Conjoint Analysis; Demographic Segmentation; Geographic Segmentation; Market Opportunities; Market Segmentation; Marketing; Marketing Strategy; Psychographic Segmentation; Unethical Marketing Practices; United States
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        Gupta, Sunil. "Marketing Reading: Segmentation and Targeting." Core Curriculum Readings Series. Boston: Harvard Business Publishing 8219, 2014.
        • 24 Apr 2014
        • HBS Seminar

        Rebecca Henderson, Harvard Business School

          Fanele Mashwama

          Fanele is a doctoral student in the Business Economics program. His research interests are in empirical finance in low-income countries. Prior to graduate school he worked at McKinsey & Company, as a research assistant for Michael Kremer and Shawn Cole and at... View Details
          • December 2009 (Revised September 2014)
          • Case

          TD Canada Trust

          By: Dennis Campbell and Brent Kazan
          The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details
          Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada
          Citation
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          Campbell, Dennis, and Brent Kazan. "TD Canada Trust." Harvard Business School Case 110-049, December 2009. (Revised September 2014.)
          • 26 May 2009
          • Research & Ideas

          Improving Market Research in a Recession

          product categories, or stores. Some are even changing long-held attitudes toward consumption. To many folks, filling the home with more stuff or keeping up with the Joneses is no longer appealing. As a result, the degree of uncertainty in... View Details
          Keywords: by John Quelch

            Antonio Moreno

            Antonio (Toni) Moreno is the Sicupira Family Associate Professor in the Technology and Operations Management Unit. He teaches courses related to technology and operations management in the MBA, executive, and doctoral programs. Before joining HBS, he was an... View Details

            Keywords: retailing; internet; e-commerce industry

              Joey Ryu

              Joey (Won Jung) Ryu is a doctoral student in the Strategy unit at Harvard Business School. Her primary interests are strategic management, economics of innovation and entrepreneurship. Prior to joining HBS, Joey received her master's degree from Cornell University... View Details
              Keywords: biotechnology; health care; pharmaceuticals; high technology; information technology industry
              • Research Summary

              The Consumer-Direct Channel: "We've Come Full Spiral"

              Professor Lemon is currently engaged in a field research project investigating the extent to which new "channels" such as the Internet and home grocery delivery represent a dramatic shift in consumer buying behavior. She is working with a consortium of global... View Details
              • 07 Dec 2022
              • Blog Post

              2022 Climate Symposium: Tackling Climate Together

              The theme of the 2022 Annual Climate Symposium was “Tackling Climate Together” with a focus on the intersectionality of climate change and the critical need for businesses, individuals, policy makers, and... View Details
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