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Publications

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  • All HBS Web  (3,195)
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    • News  (501)
    • Research  (2,209)
    • Events  (17)
    • Multimedia  (22)
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Show Results For

  • All HBS Web  (3,195)
    • People  (2)
    • News  (501)
    • Research  (2,209)
    • Events  (17)
    • Multimedia  (22)
  • Faculty Publications  (1,542)
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  • Profile

Olujimi Williams

implement strategy.” A rotational plan with a global twist To extend his combined engineering/business education, Olujimi joined General Electric’s Energy business where he participated in an advanced rotational program. Through a... View Details
  • 07 Nov 2014
  • News

Investing for the Long Term in Education

what you want to accomplish in the long term, what the goals are in the long term, and then working your way back to what efforts and what strategies you have to implement to get there. We have a long-term goal, not a short-term goal, of... View Details
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

delivery had almost entirely been overlooked. Before being able to generate revenue through the call center, institutions have to fully understand and be able to implement superior customer service." "Each service interaction... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 21 May 2019
  • News

Confronting the Future of Climate Change in the Midwest

predictions, some in the business community are optimistic. In a second panel, Professor Alvarez moderated a discussion that focused on the current snapshot of how the business community is dealing with the demands of climate change, while View Details
Keywords: Agriculture
  • 01 Apr 2002
  • News

Q&A - Mark Fields

with them quickly. If you take the time to do the nemawashi process, the implementation of subsequent action is lightning fast. It wasn’t consensus decision-making so much as consensus-building, because at the end of the day, I had to... View Details
Keywords: auto; Mazda; Ford; Mark Fields; Machinery Manufacturing; Manufacturing
  • 01 Mar 2016
  • News

Off Script

top posts at Schering-Plough and Wyeth. Are there structural reforms that could be implemented in the drug industry to lower the market-driven price of drugs? Forcing pharma firms to invest in R&D a minimum percentage of the sales of any... View Details
Keywords: Insurance Carriers and Related Activities; Finance
  • 14 May 2009
  • Sharpening Your Skills

Sharpening Your Skills: Managing Teams

mastery" goals probably lead to better effects than strict "performance" goals. Good people with the best of intentions can focus so much on a stretch goal that they fail to recognize how it leads to unethical behavior and/or excessive risk-taking. Goal setting is easy... View Details
Keywords: Re: Multiple Faculty
  • 08 May 2006
  • Lessons from the Classroom

Writing the Case for Public School Reform

what came to be called the Campaign for Human Capital. He then oversaw the implementation of a variety of efforts, including a marketing blitz touting the benefits of teaching in Philadelphia; a recruitment event, "Rolling Out the... View Details
Keywords: by Julia Hanna; Education
  • 07 Jan 2002
  • What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

bit wider for the implementation of systems designed to enable our behaviors as consumers to be tracked even more fully? What do you think? Original Article In the past several years, significant fears have been expressed concerning the... View Details
Keywords: by James Heskett
  • 03 Aug 2017
  • Blog Post

“I Can Acquire Important Skills, But Also Gain the Big Picture Perspective of a Founder.”

need to get new customers and/or get more orders from our current customers. I have to come up with a marketing plan, then implement the ideas that the team finds agreeable.” So far, Rahil has pursued options such as a referral program, a... View Details
Keywords: Entrepreneurship
  • 02 Dec 2015
  • Blog Post

Alumni: Where Are They Now? Featuring: Laura Mackay...

you could say. As VP of Strategy & Operations, I was responsible for defining our strategic roadmap and designing and implementing our business operations. While I learned a great deal in my role and was fortunate to have a great team... View Details
Keywords: Technology; Health Care; Entrepreneurship
  • 04 Jun 2024
  • Blog Post

ClimateCAP 2024

complex interplay between reducing reliance on fossil fuels and the growing demand for vital minerals like cobalt. Exploring innovative solutions, from recycling critical minerals to implementing regulations ensuring supply chain... View Details
  • 01 Mar 2016
  • News

Faculty Q&A: Price Check

of all the others. After we built and implemented a software tool to make demand predictions and optimize prices, we ran a field experiment to test the impact of our tool and saw a 10 percent revenue increase in the test group. This shows... View Details
Keywords: Julia Hanna; Nonstore Retailers; Retail Trade
  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

they never leave responsibility for work conditions in the hands of their partners or cede decisions on quality control. Implemented with care, this freedom within a framework sharpens and transforms value creation and innovation. It sets... View Details
Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion
  • 04 Sep 2001
  • Research & Ideas

Five Questions for Max Bazerman

train students across professional schools to identify and implement opportunities for mutually beneficial tradeoffs. Q: Wasn't the U.S. government set up by the founding fathers to, in effect, be inefficient—that is, three branches of... View Details
Keywords: Re: Max H. Bazerman
  • 12 Oct 2017
  • Blog Post

Why I Spent this Summer Coding

to be playing catch-up a few years down the line. I don’t want to only understand ongoing technical breakthroughs - I want to actively engage in them. For example, though my neuroscience background allowed me to comprehend machine learning principles, it wasn’t until I... View Details
  • 01 Mar 2023
  • News

The Latest Model

a missed opportunity. “Blockchain platforms are mini-economies written in code,” she explains. These digital systems are intended to help people carry out transactions and create value. And who better to help guide the implementation of a... View Details
Keywords: Alexander Gelfand; blockchain; cryptocurrency; economic models; innovation; consulting; Management, Scientific, and Technical Consulting Services; Professional Services
  • Web

Online Harassment | About

administrative unit. Moving forward, we will learn from the implementation of these existing policies as applied to doxing, and we will seek input from faculty, students, and staff with a view toward revising this guidance as appropriate... View Details
  • 01 Jun 1997
  • News

Bruce Rauner (MBA '81) Endows New Professorship

Why make them wait to implement their vision? Helping Harvard - to which I feel a deep sense of gratitude in terms of my career and personal development - is especially satisfying and enjoyable for me at this stage of my life." When... View Details
Keywords: James E. Aisner
  • 01 Jul 2013
  • News

The Nature of Business

their input as we refined our new conservation framework. Those conversations made a big difference in strengthening the plan and building the support to implement it." Given that TNC was his first CEO role, Tercek said HBS prepared him... View Details
Keywords: Jill Radsken; Social Assistance; Health, Social Assistance
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