Publications

04 Sep 2001
Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

The main goal of any government should be, the authors maintain, to enlarge the pie of resources that society has available to distribute. This is done by identifying wise tradeoffs for society as a whole. But it's not just politicians... View Details

Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

Keyra Lynn Johnson. “The frontline perspective can give management important insight into the employee experience and what customers really want from the airline.” Delta has reclassified most jobs that had previously required a degree and... View Details

Keywords: by Lane Lambert; Air Transportation

September 2009
Case

CapitaLand Ltd: CEO Selection

By: Thomas J. DeLong, Michael Shih-ta Chen and G.A. Donovan

In September 2007, the Group President of CapitaLand has to select a new CEO for a key subsidiary. The case presents the profiles of three candidates—two internal and one external—and ends with the senior management team debating the candidates' merits. View Details

Keywords: Selection and Staffing; Management Teams; Managerial Roles; Personal Characteristics

Web

Technology & Innovation - Faculty & Research

dataset of firms from the U.S. and seven European countries we study the impact of ICT on worker autonomy, plant manager autonomy, and span of control. Consistent with the theory, we find that better information technologies (Enterprise... View Details

November 1990 (Revised January 2008)
Case

Regency Plaza

By: William J. Poorvu and Richard E Crum

Designed to examine the process of project management during the development cycle of a luxury condominium building, exploring the issue of how the design, development strategy, project organization, and project personnel are interrelated. More specifically, looks at... View Details

Keywords: Buildings and Facilities; Design; Construction; Housing; Management Practices and Processes; Projects; Luxury; Real Estate Industry

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

pieces with irregular shapes. “One of the things that we’ve done historically in human resource management is, we’ve asked people to trim away the parts of themselves that are... View Details

Keywords: by Roberta Holland; Technology

September 2019 (Revised December 2022)
Case

Cooking Down a Storm: Changing Culture at Pasta Serafina (A)

By: Susanna Gallani, Francesca Gino and Raffaella Sadun

Plant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant’s performance, but also the climate and... View Details

Keywords: Absenteeism; Moral Hazard; Employees; Behavior; Problems and Challenges; Organizational Culture; Organizational Change and Adaptation; Employee Relationship Management; Performance Productivity; Decision Making

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

University; and Sorabh Tomar of Southern Methodist University. Investigating the value of diversity US public firms aren’t required to publicly disclose their workforce demographics or policies, but corporations started sharing more data through the View Details

Keywords: by Sean Silverthorne

29 Jul 2020
Working Paper Summaries

Two Case Studies on the Financing of Forest Conservation

Keywords: by Andrew Baxter, Connor Cash, Josh Lerner, and Ratnika Prasad

29 Jan 2008
First Look

First Look: January 29, 2008

potential: (1) project complexity, (2) cross-functionality, (3) temporary membership, (4) fluid team boundaries and (5) embeddedness in organizational structures. We argue that effective management of these five attributes allows not only... View Details

Keywords: Martha Lagace

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

Company managers have likely heard the old quip: Business ethics is a contradiction in terms. That’s because too often, business is viewed as a hard-hearted enterprise, driven by getting ahead at all costs, even if that means cutting... View Details

Keywords: by Lane Lambert

Web

Japan - Global

global impact. Located in Tokyo, the JRC's primary purpose is to support HBS faculty research and case-writing activities in Japan. The School strives to deepen faculty's understanding of and exposure to Japanese management issues,... View Details

Career Coach

Lauren Murphy

individual leaders as well as senior management teams to improve team alignment with organizational goals. Lauren brings decades of management experience to her coaching work. For 14 years, she was the... View Details

01 Mar 2024
News

3-Minute Briefing: Ilana D. Weinstein (MBA 1995)

Weinstein: Standing tall and seeing all of the strategic possibilities in a highly competitive industry. I grew up in New York City and worked in every store along our 10-block radius. I learned how to sell and negotiate at a young age. There’s a scrappiness and... View Details

Keywords: Edited by Julia Hanna; Photo by Chris Sorensen; search firm; entrepreneurship; hedge funds

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

workers to select and manage products in its warehouses. By the middle of 2021, US Foods, which employs about 26,000 workers, had 1,000 unfilled driving and warehouse positions. "You’re saying you might be a truck driver for a while, but... View Details

Keywords: by Pamela Reynolds

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

imagine growth platforms. Build partnerships. No organization can go it alone. The COVID-19 pandemic reminds leaders of how organizational success depends on the resiliency of their ecosystems—a public sector able to provide basic infrastructure and a private sector... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

August 2010 (Revised January 2013)
Supplement

Urban Water Partners (B)

By: Karthik Ramanna, George Serafeim and Aldo Sesia

The case explores a new business venture to bring clean water to residents of Dar es Salaam, Tanzania, who otherwise cannot afford it. Management has enough money to get their company through August 2010, but needs more capital thereafter. An HBS alumnus is interested... View Details

Keywords: Human Needs; Accrual Accounting; Financial Statements; Health Industry; Utilities Industry; Dar es Salaam

June 1993 (Revised November 2007)
Case

Duckworth Industries, Inc.--Incentive Compensation Programs

By: William E. Fruhan Jr.

A private company is considering an introduction of a long-run incentive compensation system in which payoffs to managers are determined by the economic value added for shareholders by their individual business units. The proposed new system is compared to a number of... View Details

Keywords: Executive Compensation; Management Teams; Business and Shareholder Relations; Motivation and Incentives; Value Creation