Publications

February 1990 (Revised July 1990)
Case

Internal Revenue Service: Automated Collection System

By: Nitin Nohria

Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the... View Details

Keywords: Sovereign Finance; Revenue; Information Technology; Taxation; Change Management; Organizational Change and Adaptation; Organizational Design; Human Resources; Public Administration Industry; United States

Educators

December 1980 (Revised January 1994)
Case

International Foodstuffs

By: David E. Bell

Describes three fairly routine instances in which considerations of risk exposure in foreign exchange are necessary. The three are a delayed payment for a grain shipment, a foreign subsidiary facing devaluation of its domestic currency, and a foreign acquisition. The... View Details

Keywords: Currency Exchange Rate; Risk and Uncertainty; International Relations; Mergers and Acquisitions; Money; International Finance; Financial Services Industry

July 2001 (Revised March 2002)
Case

Nasdaq Stock Market, Inc., The

By: Andre F. Perold and Austin K Scee

NASDAQ's mission "to facilitate capital formation" is threatened by the emergence of Electronic Communication Networks, which are not as heavily regulated by the SEC. This case reviews the development of NASDAQ and its evolution from a loose network of broker-dealers... View Details

Keywords: Capital Markets; Stocks; Financial Markets; Governing Rules, Regulations, and Reforms; Innovation Strategy; Performance Efficiency; Perspective

Educators

September 1997 (Revised October 1997)
Case

French Pension System, The: On the Verge of Retirement?

By: David A. Moss, Anne Dias and Bertrand O. Stephann

Surveys the French pension system, its particular institutional characteristics, and some of the critical challenges and opportunities facing French reformers. Like almost every other industrialized country, France has a large pay-as-you-go public pension system that... View Details

Keywords: Retirement; Compensation and Benefits; Capital Markets; Economic Growth; Labor; Problems and Challenges; Opportunities; Welfare; Investment; Governing Rules, Regulations, and Reforms; Public Administration Industry; France

Educators

01 Mar 2009
News

Faculty Books

economy to foreign trade and investment not result in sustained economic growth? Why has electoral democracy not produced the rule of law? The answers to these questions lie in the ways in which Mexico’s long history with authoritarian View Details

Keywords: Telecommunications; Information; Management, Scientific, and Technical Consulting Services; Professional Services

August 1995 (Revised September 1995)
Case

Hutton Branch Manager (C)

By: Lynn S. Paine and Jane Palley Katz

Centers on the company's plea of guilty to 2,000 counts of mail and wire fraud in response to the U.S. government's challenge to its cash management practices. Describes the Justice Department's investigations as well as the findings and recommendations of former... View Details

Keywords: Organizational Change and Adaptation; Financial Management; Governance Controls; Crime and Corruption; Governance Compliance; Law Enforcement; Financial Services Industry; United States

Profile

Tuce Zengin Van den Eynde

learning real. You’re learning more than numbers — you’re learning judgment. You’re learning how to be clear in your thinking, how to convince others. I can see how my and my sectionmates’ thinking has changed since the beginning of the year.” The power of thinking... View Details

Keywords: Other Financial Services; Entrepreneurship

June 2020
Teaching Note

Generation Investment Management

By: Vikram S. Gandhi and Sarah Mehta

This teaching note provides guidance for teaching the case “Generation Investment Management” (820-033), which looks at the challenges facing a sustainable investment firm. View Details

February 2008
Teaching Note

Chiaphua Group Vietnam (TN)

By: Nicolas P. Retsinas and Ben Creo

Teaching Note for [207090]. View Details

Keywords: Expansion; Diversification; Investment; Emerging Markets; Globalization; Market Entry and Exit; Governing Rules, Regulations, and Reforms; Private Ownership; Real Estate Industry; Viet Nam; Hong Kong; Singapore; Malaysia; Indonesia

June 2020 (Revised February 2021)
Supplement

Accounting for Leases at American Airlines (B)

By: Jonas Heese, Gerardo Pérez Cavazos and Julia Kelley

This is a supplement to the “Accounting for Leases at American Airlines (A)” case. The (B) case describes American Airlines’ financial results for the first quarter of 2020, as well as the continuing effects of coronavirus on the airline industry. View Details

Keywords: Accounting; Financial Reporting; Financial Statements; Finance; Governance; Corporate Accountability; Corporate Governance; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Leasing; Health Pandemics; Accounting Industry; Air Transportation Industry; North and Central America; United States

14 Dec 2016
Working Paper Summaries

The State of Small Business Lending: Innovation and Technology and the Implications for Regulation

Keywords: by Karen Gordon Mills and Brayden McCarthy; Financial Services

11 Dec 2018
First Look

New Research and Ideas, December 11, 2018

typically each government used artificially low energy prices to keep the population subdued and the revenues from Yacimientos Petroliferos Fiscales (YPF) to finance these subsidies or worse to line their... View Details

Keywords: Dina Gerdeman

04 Sep 2019
News

The School that Donham Built

connection to practice—were established during his tenure. He shaped the School in profound and long-lasting ways.” The son of a traveling dentist, Donham (AB 1898, LLB 1901) majored in government at Harvard College, where he graduated... View Details

Keywords: Deborah Blagg

01 Jun 2000
News

Social Capital Markets: Creating Value in the Nonprofit World

going to the annual dinner." In addition, says Grossman, there's growing pressure from the government and other funders for "outcome-based" funding -- an approach based on nonprofits achieving certain goals. "It comes down to people... View Details

Keywords: Anne Kavanagh

December 2005
Article

Functional Change and Bank Strategy in German Corporate Governance.

By: Dwight B. Crane and Ulrike Schaede

Keywords: Banks and Banking; Strategy; Corporate Governance; Change; Germany