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  • All HBS Web  (4,486)
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  • 04 Oct 2004
  • Research & Ideas

Start to Measure Your E-commerce Success

development. The multiple measures will typically include both financial and non-financial measures that are leading and lagging indicators of performance. They may be used in a balanced scorecard, shareholder value-added, or other... View Details
Keywords: by Marc J. Epstein
  • 30 Jul 2013
  • First Look

First Look: July 30

for the introduction of health products in developing countries where consumers may be uncertain about product quality, and price subsidies are common policy instruments. Through a field experiment selling an unfamiliar health product in... View Details
Keywords: Anna Secino
  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

It's called TrapGuard—a special kind of floor drain developed by a Georgia company that prevents sewer gases from entering homes. On the great spectrum of innovative products, it's probably not keeping company with the iPod or Segway... View Details
Keywords: by Sean Silverthorne; Service
  • 12 Jul 2020
  • Research & Ideas

Solving COVID'S Mental Health Crisis

at-home services or take-home medications under the close supervision of a treatment professional. Many are taking advantage of the easing of telehealth restrictions to expand access and deliver services more efficiently. Still, many treatment centers are facing View Details
Keywords: by Howard Stevenson and Shirley Spence; Health
  • 03 Nov 2003
  • Research & Ideas

Making Money Making Movies

there is excess screen capacity. Many exhibitors are or have been in financial difficulties, and have had to close theaters or screens, resulting in a decline in the total number of screens since 2000. Internationally, there is some room... View Details
Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

micromanage. Create an inclusive environment and express interest in team members’ success and personal well-being. Be productive and results-oriented. Be a good communicator and listen to your team. Help your employees with career View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

health care community. Specialized Skills Required In a health care setting, learning to become a fungible manager with good business skills is really just the start. "Sure, health care managers must be able to read financial statements;... View Details
Keywords: by Paul Guttry; Health; Education
  • 26 Jul 2016
  • First Look

July 26, 2016

assets and improve its profitability. However, Bhattacharya knows that these gains will be fleeting without the development of a trained workforce who can address 21st century industry problems with speed and creativity. This requires... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2012
  • Research & Ideas

Book Excerpt: Strength in Numbers

privately. "There can be little doubt," concluded Marwell and Ames, "that subjects in our experiment do not fit Olson's description of rational free riders in this isolated, abstract, but financially real situation." Their criticism is... View Details
Keywords: Re: Gunnar Trumbull
  • 14 Oct 2009
  • First Look

First Look: October 14

capitalize on its innovation: strengthening antitrust and intellectual property rights enforcement; improving the legal infrastructure (e.g., producing more corporate lawyers); lowering barriers to entry for foreign investment; and facilitating the View Details
Keywords: Martha Lagace
  • 14 Jun 2016
  • First Look

June 14, 2016

practices are broadly familiar, their application within cross-industry teams calls for unique leadership approaches that combine flexibility, open-mindedness, humility, and fierce resolve. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51140 2016... View Details
Keywords: Sean Silverthorne
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

by market forces. We recognize the advantage of using fair values in circumstances where these are based on observable prices in liquid secondary markets but caution against expanding fair values to financial reporting more generally. We... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

Politics we observe firms working more closely with NGOs and other special interest groups to preempt unfavorable policy choices, react swiftly to crises, and proactively develop socially responsible strategies. In Public Politics, firms... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2014
  • First Look

First Look: February 25

in the country's economy during the past two decades, have brought together a group of economists and political scientists to systematically examine the impact of a wide range of factors affecting the economy's collapse, from the cost of labor regulation and the View Details
Keywords: Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

knowledge spillovers. The strategic value of these agglomeration economies may vary by firm, depending upon the relative value of each economy, and upon firm and agglomeration economy traits. To better determine when a firm will be attracted to agglomeration economies,... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2013
  • First Look

First Look: July 23

restaurant reviews with Yelp's algorithmic indicator of fake reviews. Using this imperfect indicator as a proxy, we develop an empirical methodology to identify the points in the life cycle of a business during which review fraud is most... View Details
Keywords: Anna Secino
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

various systems and structures is critical to executing the strategy. Capacity is a large category that includes the knowledge, skill, and time of people in the organization, the financial resources available, as well as the material... View Details
Keywords: by Mallory Stark; Education
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

process. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54030 forthcoming Academy of Management Journal The Role of Investor Gut Feel in Managing Complexity and Extreme Risk By: Huang, Laura Abstract—Securing financial... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

follow from that." The Root Of All Scandals In 2008, greedy bankers became high-profile value claimers and nearly took the entire world into a depression, Hall says. They were slapped with tighter financial regulations as a result.... View Details
Keywords: by Dina Gerdeman
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

relationship can range from loose to tight with respect to the financial and operational interactions between affiliates and the central organization. A loose affiliation generally refers to a network of organizations committed to... View Details
Keywords: by Carla Tishler
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