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  • June 2024
  • Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Technology Industry; Canada; United States; Las Vegas
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  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

Companies you describe as crippled by denial include the supermarket chain A&P, the retail conglomerate Sears, and the short-lived delivery experiment Webvan. How did these companies succumb to denial? A: To paraphrase Tolstoy, every... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 01 Mar 2025
  • News

Heartland

Let me tell you what’s fantastic about offal.” Jordan Kraft Lambert (MBA 2016), Colorado State University’s first director of agricultural innovation, is a full-body talker, and the topic of organ meat has her fired up. The parts of the cow typically seen as... View Details
Keywords: Julia Hanna; photos by Vance Jacobs. OPEN CONCEPT: Lambert at Quail Ridge Dairy in Fort Morgan, Colorado.
  • 01 Dec 2017
  • News

Yoga Inc.

chain YogaWorks went public in August, valued at about $40 million; and Wanderlust’s yoga-focused festivals have attracted major crowds and major sponsors. But the bigger the business of yoga gets, the further away it moves from its... View Details
Keywords: Deborah Halber
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

development—such as case discussions, lectures, simulations, coaching sessions, live projects, etc.,—in terms of their potential to develop executives for the future. We then examine the impact of the forces of digital disruption—the disaggregation and... View Details
Keywords: Sean Silverthorne
  • 30 Jul 2013
  • First Look

First Look: July 30

assisted by the creation of individual divisions that provided specialized services to its clients-Freight, Express, Supply Chain Solutions, Seaways, and Global. In 2012, the company renewed it efforts to foster cross-selling across the... View Details
Keywords: Anna Secino
  • 22 May 2012
  • First Look

First Look: May 22

chicken and value-added chicken products in Pakistan. This position has been built through a strategy of vertical integration, product innovation, and branding. K&N's has also developed its own chain of retail "Chicken... View Details
Keywords: Sean Silverthorne
  • 03 Sep 2018
  • News

Moving Pictures

Israeli-Palestinian conflict,” he says. “He could have bought the script for $30,000, but I wasn’t much more expensive, so he hired me.” Singer wrote or cowrote six episodes of the show over the course of the last three seasons, working his way up the food View Details
Keywords: Julia Hanna; photographed by Christina Gandolfo; Arts, Entertainment
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

approached a private, for-profit chain of addiction treatment centers about offering the app to its clients as a support tool for the recovery process once they completed treatment. The chain’s management team was interested but wanted... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2016
  • First Look

December 20, 2016

managers a way to illustrate the cause-effect relationship between company goals and the overall business strategy. Using an internal value chain model, we discuss how the balanced scorecard can support and enable customer management,... View Details
Keywords: Carmen Nobel
  • February 2025
  • Case

Luca de Meo at Renault Group (A) (Abridged)

By: Emily Truelove, Linda A. Hill and Lydia Begag
When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details
Keywords: Change Management; Transformation; Transition; Interpersonal Communication; Forms of Communication; Talent and Talent Management; Experience and Expertise; Customer Value and Value Chain; Decision Making; Economic Growth; Financial Crisis; Alternative Energy; Engineering; Global Strategy; Governance; Digital Transformation; Digital Strategy; Technology Adoption; Disruptive Innovation; Technological Innovation; Innovation Leadership; Collaborative Innovation and Invention; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Transportation; Auto Industry; Battery Industry; Energy Industry; Green Technology Industry; Transportation Industry; France; Europe; China
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  • 2024
  • Book

The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create

By: Steve Kaczynski and Scott Duke Kominers
We demystify the coming digital revolution, showing how NFTs will transform our online and offline interactions.

NFTs aren’t just pictures on the internet, or a fad that has come and gone. Rather, they’re a new technology for creating digital assets and... View Details
Keywords: Economic Systems; Microeconomics; Entrepreneurship; Cultural Entrepreneurship; Information Technology; Innovation and Invention; Innovation Strategy; Digital Platforms; Digital Strategy; Digital Transformation; Internet and the Web; Technology Adoption; Marketing; Marketing Strategy; Product Marketing; Product Positioning; Markets; E-commerce; Market Design; Value; Customer Value and Value Chain; Collaborative Innovation and Invention; Innovation and Management; Organizational Structure; Customer Ownership; Ownership; Advertising Industry; Communications Industry; Computer Industry; Consumer Products Industry; Fashion Industry; Information Technology Industry; Media and Broadcasting Industry; Technology Industry; Web Services Industry
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  • 07 Feb 2012
  • First Look

First Look: February 7

Frederik NellemannHarvard Business School Case 712-438 Unilever's Lipton Tea had been successful with the first phase of its certification partnership with Rainforest Alliance. Now the company faced challenges in how to push forward with the transformation of more... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2018
  • News

Making Sense of the Modern Startup

MBA course, in which he would combine then-emerging thinking at HBS about entrepreneurship with some new kinds of financial strategies he had been roughing out. Entrepreneurial Finance seemed like a logical name for the course. Almost nobody up the food View Details
Keywords: Jeffrey L. Cruikshank (PMD 51, 1986)
  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

States, complete with fast-food chains and high-end malls. It’s a long way from our stay in the Zapotec villages. The companies we visit — Sealed Air, Femsa (Mexico’s largest beverage company), and ALFA — demonstrate the diversity and... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 23 Nov 2020
  • Blog Post

We Rise

to come up with changes. Could we get together to brainstorm constructive ways to improve our industry faster?” Within 48 hours, nearly everyone on the email chain agreed to participate. “Founders are the customers of venture capital. If... View Details
  • 01 Jun 2022
  • News

Blissful Thinking

afraid to stop; they’re afraid to break away. So you have to break the fear—the fear of jumping, the fear of change. This is the first chain link that you need to break to be free. How has writing and researching this book changed your... View Details
Keywords: Dan Morrell; illustration by Dan Winters
  • 01 Sep 2020
  • News

We Rise

in VC is just not OK. We have a window to come up with changes. Could we get together to brainstorm constructive ways to improve our industry faster?” Within 48 hours, nearly everyone on the email chain agreed to participate. “Founders... View Details
Keywords: April White; Finance
  • 13 Mar 2018
  • First Look

March 13, 2018

No abstract available. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/715035-PDF-ENG Harvard Business School Case 118-076 Whole Foods and JANA Partners In 2017, JANA Partners decided to launch an activist campaign at struggling supermarket View Details
Keywords: Sean Silverthorne
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

chains lengthened by 20% following the collapse of a flagship dealer in 2008 and even more for institutions strongly connected to this dealer. Finally, dealers drastically reduced their inventory during the crisis. Publisher's link:... View Details
Keywords: Sean Silverthorne