Behavior - Publications - Faculty & Research

17 Dec 2014
Research & Ideas

How Our Brain Determines if the Product is Worth the Price

primacy (viewing the price first) makes consumers more likely to focus on whether a product is worth its price, and consequently can help induce the purchase of specific kinds of bargain-priced items. Their study, Cost Conscious? The Neural and View Details

Keywords: by Carmen Nobel; Retail

Web

Resources - Christensen Center for Teaching & Learning

by promoting the intelligent use of information technology. The Organizational Behavior Teaching Society Dedicated to innovative teaching and learning in the organizational and management sciences. Journals Journal of Management Education... View Details

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

large crowds. Have the changes in the underlying behaviors affecting many industries become so ingrained in employees, consumers, and everyday life that they will not revert to what they were before? The evidence is mixed. One can argue... View Details

Keywords: by James Heskett

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

guys! Not only did the store layout not conform to the buying behavior of many women, but also the store support staff were not always oriented to providing help in ways women wanted to be helped. For example, while women were interested... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

15 Dec 2023
News

The Musts of 2023

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. At fall reunions, we set up shop on campus and asked alumni about what media moved them this year. What changed their minds or their hearts. And their answers ran... View Details

15 Dec 2023
News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

and to continue to create solutions that bring people out of poverty—which has been shown to dramatically impact the health of our environment and humanity at large. Ultimately, we learned that we must change our behavior to address this... View Details

Keywords: Margie Kelley

Web

Faculty & Research - Business History

Jeremy S. Friedman Business, Government and the International Economy 10 results Tarun Khanna Strategy 4 results Rakesh Khurana Organizational Behavior William C. Kirby General Management 3 results Nancy F. Koehn General Management 24... View Details

22 Sep 2023
News

Skydeck Voices: The Most Important Person I Met at HBS

Photo provided by Harvard University Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Who was the most important person you met at HBS? And why? This is Dan Morrell, host of Skydeck, and when my colleagues set up on Spangler Lawn during Spring Reunions... View Details

29 Oct 2012
Research & Ideas

Are You Paying a Tip--or a Bribe?

Holden Professor of Organizational Behavior at Stanford, and Daniella Kupor, a doctoral student at Stanford. "It is generally considered a good-natured prosocial thing to tip, but bribing is considered to be antisocial and... View Details

Keywords: by Dina Gerdeman

18 Aug 2009
First Look

First Look: August 18

Working PapersFeeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior Authors:Lalin Anik, Lara B. Aknin, Michael I. Norton, and Elizabeth W. Dunn Abstract While lay intuitions and pop psychology... View Details

Keywords: Martha Lagace

05 May 2015
First Look

First Look: May 5

Concealment: The Roots of Dishonest Behavior How Moral Flexibility Constrains Our Moral Compass By: Gino, F. Abstract—Cheating, fraud, deception, uncooperative actions, and many other forms of unethical View Details

Keywords: Carmen Nobel

10 Feb 2021
Research & Ideas

Has #MeToo Changed How Hollywood Hires?

“Examining the differential change due to the association with Weinstein is critical. It helps better nail down the specific effect of #MeToo. Those without prior ties to Weinstein serve as a control group,” Luo explains. “Changes in their View Details

Keywords: by Rachel Layne; Media & Broadcasting

14 Jul 2023
Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

(MBA 2022) and Christopher Edward Dee (MD 2021). Patrick's research focuses on utilizing real-world behavioral data from smartphones to characterize patient quality of life and to develop adaptive interventions using reinforcement... View Details

06 Sep 2011
Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

Behavior best-seller list—thanks in part to corporate managers who distribute it to their employees as a lesson in accepting and anticipating change gracefully. But is that really the best message to send? Harvard Business School... View Details

Keywords: by Carmen Nobel

Joseph L. Bower

JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade. He has served in many administrative roles... View Details

Keywords: banking; chemical; electronics; financial services; home appliances; hotels ＆ motels; information technology industry; insurance industry; private equity (LBO funds); retailing

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

Gary Becker and Kevin Murphy, the theory posits that addictions are not necessarily irrational. Rather, people often willingly engage in a particular behavior, despite knowing that it will increase their desire to engage in that behavior... View Details

Keywords: by Carmen Nobel

24 Sep 2009
Working Paper Summaries

“I read Playboy for the articles”: Justifying and Rationalizing Questionable Preferences

Keywords: by Zoë Chance & Michael I. Norton

08 Dec 2006
Working Paper Summaries

When Learning and Performance are at Odds: Confronting the Tension

Keywords: by Sara J. Singer & Amy C. Edmondson

Forthcoming
Article

Uprooting Loneliness: A Theory of Continuity-Breaking Self-Narrative Change

By: Jennifer Petriglieri and Elizabeth Sheprow

Through an inductive study of executives reporting persistent loneliness at work, we examine how problematic work experiences can be rooted in the self through narratives, and the process by which they can be uprooted. In the case of loneliness, we found that... View Details

Keywords: Lonelines; Narratives; Qualitative Method; Well-being; Emotions; Employees

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June 23, 2021
Article

Research: When A/B Testing Doesn't Tell You the Whole Story

By: Eva Ascarza

When it comes to churn prevention, marketers traditionally start by identifying which customers are most likely to churn, and then running A/B tests to determine whether a proposed retention intervention will be effective at retaining those high-risk customers. While... View Details

Keywords: Customer Retention; Churn; Targeting; Market Research; Marketing; Investment Return; Customers; Retention; Research

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