Authority - Publications - Faculty & Research

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

a manager. And then they’ll need to decide whether to embrace the job at all.” About the Author Dina Gerdeman is senior writer at Harvard Business School Working Knowledge. [Photo credit: myella] What does it take for a doer to become a... View Details

Keywords: by Dina Gerdeman

25 Nov 2019
Research & Ideas

When Your Passion Works Against You

always be authentic and genuine.” About the Author Dina Gerdeman is a senior writer for Harvard Business School Working Knowledge. [Image: pixelfit] Related Reading The Right Way to Cry in Front of Your Boss Overcoming Nervous Nelly... View Details

Keywords: by Dina Gerdeman

16 Apr 2018
Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

done with it. But bringing that one-or-the-other framework to the problem often leads to a misdiagnosis of what is causing poor decisions to be made in the first place, say the authors of Frictions or Mental Gaps: What’s Behind the... View Details

Keywords: by Rachel Layne; Consulting; Retail

17 Sep 2012
Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

efficiency. In "Rainmakers: Why Bad Weather Means Good Productivity," the authors show that workers are especially productive on rainy days, simply because they're not tempted by the possibilities of a sunny day—a walk in the park, for... View Details

Keywords: by Carmen Nobel

Web

Antitrust & Competition Policy - Institute For Strategy And Competitiveness

and new ideas—drive growth in productivity. Antitrust policy, however, remains focused on static goals. While the need for a vigorous antitrust policy is greater than ever, antitrust authorities must use new approaches to evaluating the... View Details

15 Aug 2017
First Look

First Look at New Research and Ideas, August 15, 2017

Harvard Business School Case 717-512 Aadhaar: From Voluntary to Mandatory Approximately 1.1 billion residents of India (99% of the population) had a unique biometric identity—Aadhaar—by 2017. In six years, the Unique Identification View Details

Keywords: Sean Silverthorne

01 Jun 2024
News

Again and Again

Edited by Jen McFarland Flint; Illustrations by Jason Holley Whenever he’s presenting to a large audience, Professor Michael Norton likes to pose this question to the crowd: After you get up in the morning, do you brush your teeth first and then shower, or vice versa?... View Details

Keywords: Publishing Industries (except Internet); Information

Web

Becoming an Entrepreneur - Alumni

Meeting Past Program Resources Be an Entrepreneur Without Leaving Your Day Job What if there was a way to pair the stability of a day job with the excitement and upside of entrepreneurship? Using proven strategies and a range of case studies, View Details

28 Jul 2008
Research & Ideas

Making the Decision to Franchise (or not)

challenge of serving customers with different preferences and behaviors when that model is stretched across multiple markets." As a starting point in their research, the authors focused on the organizational decision to franchise or not... View Details

Keywords: by Julia Hanna; Retail

12 Dec 2014
Working Paper Summaries

Bottlenecks, Modules and Dynamic Architectural Capabilities

Keywords: by Carliss Y. Baldwin

31 Aug 2012
Working Paper Summaries

The Effect of Institutional Factors on the Value of Corporate Diversification

Keywords: by Venkat Kuppuswamy, George Serafeim & Belén Villalonga

20 Jan 2010
First Look

First Look: Jan. 20

Working PapersContracting in the Self-reporting Economy (revised) Authors:Romana L. Autrey and Richard Sansing Abstract This paper examines the effect of accounting on the use of intellectual property. We analyze the licensing of intellectual property in exchange for... View Details

Keywords: Martha Lagace

28 Aug 2009
Working Paper Summaries

The Impact of Private Equity Ownership on Portfolio Firms’ Corporate Tax Planning

Keywords: by Brad Badertscher, Sharon P. Katz & Sonja Olhoft Rego; Financial Services

TeachingInterests

Interpretability and Explainability in Machine Learning

By: Himabindu Lakkaraju

As machine learning models are increasingly being employed to aid decision makers in high-stakes settings such as healthcare and criminal justice, it is important to ensure that the decision makers correctly understand and consequent trust the functionality of these... View Details

September 2009
Article

A Detailed Analysis of the Reduction Mammaplasty Learning Curve: A Statistical Process Model for Approaching Surgical Performance Improvement

By: Matthew Carty MD, Rodney Chan, Robert S. Huckman, Daniel C. Snow and Dennis Orgill

Background: The increased focus on quality and efficiency improvement within academic surgery has met with variable success among plastic surgeons. Traditional surgical performance metrics, such as morbidity and mortality, are insufficient to improve the... View Details

Keywords: Experience and Expertise; Health Care and Treatment; Medical Specialties; Outcome or Result; Performance Efficiency; Performance Improvement

Citation

Find at Harvard

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance – for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details

24 May 2018
Research & Ideas

Distance Still Matters in Business, Despite the Internet

distance in some ways, it has grown it in others. As the authors observe, “For example, while information technology may be an effective means of coordinating ongoing projects and collaborations, it may be less effective as a means of... View Details

Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

20th centuries, it is clear that scholars studied leadership closely. One example is sociologist Max Weber and his concern about the nature of authority: the foundation of authority that was located in traditional authority, charismatic... View Details

Keywords: by Martha Lagace; Education

01 Oct 2021
Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

his research are applicable to other organizations, Nicholas says. “We need to do more work to find what mechanisms are causing health problems,” Nicholas says. “The next step is to research other companies and organizations to get a better understanding of what’s... View Details

Keywords: by Jay Fitzgerald

18 Nov 2022
HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

materialize. That’s far longer than the typical 18 months in asset management, the authors note. Deliberate hiring strategy Brown and Keith A. Lee, the firm’s longtime chief investment officer (who assumed the role of CEO after Brown... View Details

Keywords: by Rachel Layne; Financial Services

Publications